My courier Juan delivered some supplies from Wickes rapid delivery service, which is brilliant. Items came just over 2.5 hours and allowed us to get on with the DIY. Courier was polite, professional... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jordan Devereux made such a pleasant surprise upon delivering my goods from Wickes . Very efficient and helpful to offload and assist in transporting up a few steps with 25kg bags of cement , whi... See more
Company replied
Excellent service. Bang on time and easy to track on the booking site via Wickes. Economical same day delivery within 3 hours of ordering. Daniel the driver was very helpful in lifting 200 kilos of... See more
Company replied
Thank you to Daniel Marshall for accepting my job, especially considering it was quite a distance away. When I initially called him, he was superb reassuring me that he was on his way and even check... See more
Company replied
Company details
Written by the company
Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.
Contact info
United Kingdom
- hello@gophr.com
- gophr.com
4.7
Excellent
2K reviews
Replied to 81% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gophr
Hi there,
Appreciate it — thank you.
Gophr Team
Reply from Gophr
Hi Steve,
Many thanks back — appreciated.
Gophr Team
Super fast delivery...and delivery man…
Super fast delivery...and delivery man was lovely
March 17, 2026
Unprompted review
Reply from Gophr
Hi Jamie,
Glad he made a good impression. Cheers for this.
Gophr Team
Very pleasant and polite
March 16, 2026
Unprompted review
Reply from Gophr
Hi Andrew,
Good to hear — thank you.
Gophr Team
Thomasz was on time and came to my back…
Thomasz was on time and came to my back gate where I wanted the pavers and compost to be delivered.
Thank you Thomasz
March 16, 2026
Unprompted review
Reply from Gophr
Hi June,
Glad Thomasz got everything exactly where you needed it. Thank you.
Gophr Team
Reply from Gophr
Hi Lianna,
Friendly and professional — just how we like it. Cheers!
Gophr Team
Absolutely great service
Absolutely great service. Ordered and was here within the hour. Good communication and very pleasant guy. Thank you. Highly recommend
March 16, 2026
Unprompted review
Reply from Gophr
Hi Karen,
Within the hour — that's what we're here for. Thanks for the recommendation!
Gophr Team
The order arrived in a timely manner…
The order arrived in a timely manner and there was no damage on the items, Ulisses made the job easy for me!
March 14, 2026
Unprompted review
Reply from Gophr
Hi there,
Glad Ulisses made it easy for you. Cheers for this.
Gophr Team
Non delivery
Tried using Had delivery by 19-45 awaiting for an urgent project email me at 19-43 not coming we will deliver between 8-4pm next day
Had to stop the job and rearrange
Unacceptable and wouldnt recommend using by anyone
March 13, 2026
Unprompted review
Reply from Gophr
Hi there,
We're sorry to hear this. Please get in touch with us at ops@gophr.com and we'll look into it straight away.
Gophr Team
Brilliant service from Abdul
Brilliant service from Abdul. Delivered to doorstep. Great customer service overall.
Brilliant service from Wickes. Delivered with in 3hrs.
March 12, 2026
Unprompted review
Reply from Gophr
Hi there,
Glad Abdul looked after you well. Thank you.
Gophr Team
Excellent tracking and fast delivery
March 10, 2026
Unprompted review
Reply from Gophr
Hi Glynn,
Good to hear — thank you.
Gophr Team
GREAT JOB, not enough time for me to go…
GREAT JOB,not enough time for me to go so ordered the parts online and delivered in no time, GREAT communication and service. Thanks.
March 8, 2026
Unprompted review
Reply from Gophr
Hi Lee,
Got it to you when you needed it - that's what we're here for. Thanks for this.
Gophr Team
Fast delivery good job done
March 8, 2026
Unprompted review
Reply from Gophr
Hi Carol,
Thanks for this!
Gophr Team
Mr Henry Emefo - Great service oriented Person - True customer delight
I had a great experience with this delivery driver from Wicks, Mr Henry Emefo. He was extremely kind, patient, and went out of his way to help an elderly person bring several heavy items safely into the house. Instead of just dropping the delivery at the door,he kindly helped carry everything inside and made sure it was placed in a safe spot. His thoughtfulness and willingness to help really made a difference. Excellent service and a genuinely caring person.
March 6, 2026
Unprompted review
Reply from Gophr
Hi Pronoy,
Helping get heavy items inside safely and making sure everything was placed properly - that's the kind of service we want to deliver. Thanks for sharing this.
Gophr Team
Very happy with delivery
Very happy with delivery, delivery on time within a3 hour drop to my door, was about an hour, very impressed, even offered to put some inside the door for me as heavy items, delivered with care , would happily use again, thank you.
March 4, 2026
Unprompted review
Reply from Gophr
Hi Clare,
Thanks for this - see you next time.
Gophr Team
I have no transport today
I have no transport today. Needed to get something delivred urgent. Courier collected from store and delivred to door within thirty minuites. The driver was a very courtious nice guy top marks Eldho.
March 3, 2026
Unprompted review
Reply from Gophr
Hi Glyn,
30 minutes when you needed it urgently - that's what we're here for. Thanks for this.
Gophr Team
Very fast delivery and the driver was…
Very fast delivery and the driver was helpfull too
March 3, 2026
Unprompted review
Reply from Gophr
Hi Dani,
Appreciate this.
Gophr Team
Reply from Gophr
Hi,
Thanks for the review.
Gophr Team
Great delivery
Great delivery, driver was fast and friendly, 5 stars 👍🏻
March 1, 2026
Unprompted review
Reply from Gophr
Hi Manoj,
Good to hear - thank you.
Gophr Team
Efficient, friendly service!
Polite, friendly and efficient!
Would certainly use again - thank you Andrees!
March 1, 2026
Unprompted review
Reply from Gophr
Hi there,
See you next time.
Gophr Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.