Goth N Rock Reviews 1,182

TrustScore 3 out of 5

2.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the delivery service, noting that items arrive on time and in good condition. Some people are pleased with the products, finding them to be of good quality, comfortable, and stylish, with some mentioning that items fit well and are durable. However, some people were dissatisfied with the return policy, citing difficulties with the return process, unexpected costs for returning items to China, and issues with restocking fees. There are also mixed opinions regarding product quality and what is received versus what is advertised, with some customers reporting that items did not match descriptions or photos, were made of different materials than expected, or had poor finishes and incorrect sizing. The order process also generated some frustration, with reports of long delivery times, items not being shipped, and a lack of communication from customer service regarding order issues.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy. Many reviewers express significant... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express significant disappointment, citing poor... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers report positive... See more

Delivery service

Reviewers mention positive feedback about delivery service, with some customers praising super fast shipping,... See more

Return policy

Customers consistently express significant dissatisfaction with the return policy. Many reviewers report that... See more

Based on these reviews

Rated 3 out of 5 stars

I have today recieved my package at last. Looks like they sent me a replacement which I'm delighted with. I could have been saved from all the heartache if they had shown they would help me, a... See more

Rated 3 out of 5 stars

I ordered a coat. Took so long to receive. Didn't get it in time for what I needed it for. But with that being said, I finally did get it. Love the coat. Good quality. Stylish looking. Will I orde... See more

Rated 2 out of 5 stars

Shipping and delivery time went perfect. When they arrived though, it wasn't quite the fabric i expected. it should've been normal jeans but they came from china. The quality sank but in the store pic... See more

Rated 2 out of 5 stars

The item arrived and wasn’t what I expected based on the photo but quality seemed fine. I contacted them for a refund, received one reply and have been ghosted ever since. The customer service is non-... See more


Company details

  1. Clothing Store

Written by the company

At Goth N' Rock, we are passionate about offering bold, alternative fashion for both men and women. Our collections feature a wide array of gothic and rock-inspired clothing, from jackets and dresses to footwear and accessories, including chokers, rings, and bags. Each item is carefully curated to represent edgy, rebellious styles that allow individuals to express their unique personalities. We also frequently offer sales, making our distinctive apparel accessible to everyone who wants to embrace their dark aesthetic.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Breathable Key For Dancing

Support fixed my address mixup same day. Arrived safe, tried on immediate thumbs up. Stretched right during moves, no pinching spots. Go-to spot now for sure.

December 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Bounced Bar To Club

This knit sweater with skeleton hand graphic is cozy for winter raves. Soft wool blend scratches zero, oversized fit drapes over fishnets or leggings, and the print pops under club lights without fading post-wash. Sleeves long enough to cover palms for that brooding pose, hood optional for bad hair days. Stayed warm headbanging four hours straight. If you need goth comfort that transitions casual to night, grab this – transformed my cold-weather style completely.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

First Impression Nailed Fit

Bought the corset and skirt combo – wow, transforms any look into full goth queen mode. Material's sturdy yet comfy, no itching or weird smells. Loved the 50% off deal, arrived in days, total win for festivals.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I ordered a belt from them. The ordering system on Facebook is very confusing-having purchased a belt at discount, it took me back to the pay now page (and sometimes this is to just confirm purchase) so pressed it and it ordered a second belt. I immediately emailed their support email to stop it-I got a generic reply of they aim to reply within 24 hrs ( their website advertise 7 days a week support) and heard nothing back- followed up on the email and still heard nothing-I got a confirmation email that the item was being shipped but they chose to ignore my message-I then went on contact them on their website and sadly by then they had shipped the belt and told me nothing they could do-but they could have if they had answered my email as it was sent immediately after the order was placed-so to let you know they are scamming me as I now have to pay for a return and they will take £4 off me for that-I would give zero stars if I could because this is very very poor customer service

February 1, 2026
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Rated 5 out of 5 stars

Felt Legit Quality Right Away

Men's cargo pants with dangling chains survived muddiest fest yet – pockets swallow keys, wallet, even a flask; stitching triple-reinforced no rips. Stretch panels move free for moshing, zippers glide smooth every time. Dark wash hides dirt easy, tumble dry no shrinkage. Added instant utility to my rocker jeans rotation. Tall inseam fits my 34" legs perfect, no hemming hassle. Practical goth done right – these are workhorses disguised as style. Highly recommend for active nights out.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute sh!te

Took ages, but was over Christmas. So I'll allow some grace for that.

However, I ordered a bag and top and the quality was shocking!

The top was scratchy, see through and stuck together by the terrible print.

The bag has half sprayed gems, exposing cheap plastic and the handles can't handle anything more than lipstick. Both break, snap or unhook. Honestly absolute sh!te.

The customer service - I can return at my own expense to China, or, I can have money off another purchase. A partial refund was suggested by myself and I have been ignored. They clearly don't care about their customers either.

It is Temu crap at higher prices and even worse customer service.Don't waste your time or money.I get better quality at SHEIN and much better service. At least SHEIN appreciate things can go wrong and will replace or refund without additional expense to the customer

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Fit Spot On My Size

Ordered late, arrived next week perfect timing. Wore to gig, stayed comfy dancing hours. No weird smells or loose threads, washes easy too. Site easy to use, no hassle.

January 9, 2026
Rated 1 out of 5 stars

Terrible quality and bad return/support quality

I bought a pair of super cool red leather pants. After waiting with a ton of excitement, the shipment arrived after almost a month. I wore the pants to a party and the leather literally disintegrated within 2 hours of me wearing them. Thankfully the pants have a layer underneath so my skin wasn't exposed.

I tried to contact their support and they did reply but they wouldn't take any responsibility for the bad quality. DO NOT BUY FROM HERE. IT IS EXPENSIVE AND TERRIBLE

January 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Turned Heads Everywhere

As a tall dude hunting men's trench coats, this one fits like it was tailored for giants. Long cut hits mid-calf, lined interior keeps wind out on chilly walks, and the subtle chain accents scream vampire without overdoing it. Buttons are heavy-duty, no popping loose, and it layers over hoodies easy. Steam ironed the wrinkles right out, now it hangs sharp in my closet. Perfect for brooding city strolls or concerts – quality that lasts beyond one season. Goth N' Rock gets my repeat business.

January 16, 2026
Rated 1 out of 5 stars

I gave a one star only because you have…

I gave a one star only because you have to to leave a review. Half my order didn't come, so I finally received that a month and a half later. The quality is honestly a downgrade to temu with alot bigger price. They send you cheap knockoff that look nothing like the pic you are ordering. A dress I bought looks like a cheap nightgown and the shirt that finally came I threw in the trash, it looked like a rag. The purse was suppose to be leather, but does not look like leather at all. This company is a scam, save your money!

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy..

Okay, just to be clear. I ordered several items and the whole process was extremely difficult from the start. The delivery was very badly organised and delayed. I only received part of my order, and the items I did receive were the worst quality imaginable. Wrong sizes, very cheap materials, nothing like the pictures shown on the website.

On top of that, two items were never delivered. They arrived late, during the Christmas period, and were sent back without my consent. Now I am being asked to pay again to have them delivered, and they are refusing to refund me for items I never received.

This has honestly been the worst online shopping experience I have ever had. I would absolutely not recommend this company. Do not waste your money on low quality products and do not waste your time, because if anything goes wrong, they take no responsibility and offer no real solution.

January 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Fits Like Glove

Email updates kept me posted every step. Unboxed crisp, sized just right me. Tested night out, comfy full setlist. Customer win from start finish.

January 16, 2026
Rated 1 out of 5 stars

THIS WEBSITE IS A SCAM DO NOT BUY FROM THERE

I have made an order and some items arrived either defective or not at all like the picture or size was too large. I have asked for a return of those items (some worked though the quality is not top but I wanted to keep them) and they replied:
"I’m sorry to hear about the issue with your order.
Since returns need to be sent back to our main warehouse overseas, the process can be quite expensive and time-consuming, especially this time of year, and the return shipping cost would need to be covered on your end.
As a quicker and more budget-friendly alternative, we’d be happy to offer you 40% off if you’d like to reorder the same items or choose something else you love from our shop.
It’s a bit of an unconventional solution, but in most cases, it ends up being faster and just as affordable as sending the items back. If that works for you, we’ll gladly send over the discount code."
I have replied that I would like to return anyways since the items did not work out for me and have asked about the address and return process as well as the price. They have never answered. I kept asking and sending mails, around 14 emails in total and they never replied.
THIS WEBSITE IS A SCAM DO NOT BUY FROM THERE. The quality is not good and the products are not like the pictures. I could have bought the same items at waaaaaayyy less expensive on other websites.
DO NOT BUY FROM THIS WEBSITE.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

What a scam

I didnt receive the leather jacket i ordered. They sent me a poor quality Hoodie instead that its not even on their website. SCAM

December 27, 2025
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Rated 1 out of 5 stars

Super cheap and most likely took a…

Super cheap and most likely took a beautiful black gothic shirt from a real place and advertise it like their own.china maybe India the graphic was printed on the material , I send them a email and said I could find something better at Walmart ! It’s not even worth 2$ and I paid almost a 100$ on sale for that shirt.its a Scam .

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible quality clothes.

The sizing is all small. The quality of the material is absolutely terrible. I was enquiring about a return, and was informed the item had to be returned back to China. I got an X Large jacket, and it would just about fit a 10 year old child. The “ wool” coat was 100% polyester, and badly wrinkled, I’ll have to be prepared for static shocks every I might want to wear this basically “ plastic” coat. Don’t be fooled into thinking you’re getting a bargain. You won’t be. TRUST ME!!!!! Never again!!!!!

January 27, 2026
Unprompted review

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