Soy software developer y mi pedido era una batería original para mi notebook que no consigo en mi pais. El viajero fue muy correcto, claro y amable. El servicio me solucionó la situación. Estoy muy co... See more
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Awesome service, used it many times and never got disappointed. Even when things went wrong (ironically on my first order), Grabr refunded me the whole transaction amount. And you can split payment in... See more
Company replied
It's services works pretty well, an It's a helping hand to avoid paying exorbitant international shipping taxes, especially in countries like Brazil, where you are pay more then the double on most... See more
I signed up to buy a special birthday gift that wasn’t available in my country. Unfortunately, the traveler delivered the item 15 days later than promised, and I received no compensation from either h... See more
Company details
Written by the company
Connecting the world through travel. Shop hard-to-reach items and a traveler headed your way will deliver it. #MyGrabrStory
Contact info
201 Spear St, Ste: 1100, 94105, San Francisco, United States
- https://help.grabr.io/hc/en-us/requests/new
- grabr.io
Replied to 100% of negative reviews
Typically replies within 1 week
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Great experience
Great experience, the platform allow a clear process between payment, purchase (from the traveler) and delivery. When I needed support, Grabr responded very quickly. I already bought 4 itens thought Grabr, will definitely buy again.

Reply from Grabr
Já faz mais de 10 anos que eu uso o…
Já faz mais de 10 anos que eu uso o Grabr. A experiência é MARAVILHOSA.

Reply from Grabr
Highly recommended
Highly recommended, the truth is that I immediately contacted who could bring the order, everything was super practical and the delivery in Buenos Aires was perfect!

Reply from Grabr
Easy to buy and receive the products I…
Easy to buy and receive the products I ordered

Reply from Grabr
Everything went so smoothly
Everything went so smoothly . From buying to delivery.

Reply from Grabr
Great!
I’ve already ordered several items through Grabr, and besides the joy of receiving them, there’s also the exchange of information with travelers, which is usually enriching! I highly recommend it!

Reply from Grabr
Only one downside
The only downside is that the traveler is free to buy the product I ordered from anywhere. It’s not an issue if they find the same product at a lower price elsewhere or in a physical store, even though the amount I pay is based on the price listed in the ad attached to my order. The problem is the risk of them purchasing a different product than the one in the ad I provided. In the end, everything worked out fine, but I was concerned when I found out that the traveler didn’t buy the product through the ad I shared, as there was a real possibility that they could have bought something different from what I requested (e.g., an older version, clearance item, refurbished, display unit, etc.). If there were a way to lock this in, it would provide extra security for the buyer.

Reply from Grabr
Peace of mind and access
Peace of mind to have my payment secure with Grabr through the entire process and access to all the stuff that you desire!

Reply from Grabr
DATA COLLECTION SCAM.
I made my first purchase days ago, and instead of sending me a confirmation email, they asked me to send sensitive information (my ID, card used, and a video of myself holding my ID and credit card to the camera) I've paid for services with Stripe (Grabr's payment processor) for five years and I never received such requests. So, I refused to send Grabr support any sensitive data.
Five days later, I got the refund email, but my account was blocked because I refused to share sensitive information.
This request is nowhere to be found on the app ToS, no matter what Grabr support claims in their replies.
Don't be fooled: Stripe only asks for your passport or ID picture to create a merchant account, not to make payments as a final user. Stay away from this shady app.

Reply from Grabr
Awesome service
Awesome service, used it many times and never got disappointed. Even when things went wrong (ironically on my first order), Grabr refunded me the whole transaction amount. And you can split payment in 12x installments no interest rates, that also is awesome. Thanks Grabr!

Reply from Grabr
Grab a place to buy
I have purchased on Grab many times with an excellent experience each time.

Reply from Grabr
I'm very happy
I'm very happy, everything went well and for that reason I recommend Grabr.

Reply from Grabr
Excellent esperience
Such an excellent experience buying through this app. Everything was perfect!

Reply from Grabr
Very Satisfied with my 2 purchase requests
I submitted 2 requests: One for the US and the other for Spain. I received enough offers to choose from.
I´m very satisfied with both: Got my products in time and communication with the travellers who purchased them was agile.

Reply from Grabr
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