I've bought from this company before, at one of their busiest time of year Christmas. I knew they were brilliant at getting my purchase for my grown-up granddaughter,never too old for a jelly cat. Thi... See more
Company replied
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Review summary
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I have used this business to purchase and grow my jellycat collection for the past couple of years. With each purchase I have had no cause for concern, I have received my purchases in good time, eac... See more
Company replied
Excellent products . Love these candles, very realistic and remote controled. Also good to find some that use normal AA batterys . Delivery was quick and well packaged.
Company replied
I have now ordered several times from Gracegentle. They always send the order quickly and well packaged. Have genuine products like Jellycat. I look forward to ordering from them in the future.
Company replied
Company details
Written by the company
Gracegentle has been trading for more than 10 years through our store in Newark, Nottinghamshire and online at www.gracegentle.co.uk - We are a destination store for Jellycat | St Eval Candles | Stoneglow Candles | Wrendale and more. We offer a huge range of homeware, giftware, greeting cards and Jellycat Soft Toys.
Contact info
23A Middle Gate, , NG24 1AL, Newark, United Kingdom
- 01636611933
- enquiries@gracegentle.co.uk
- gracegentle.co.uk
4.9
Excellent
130 reviews
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Denise and Jo are SO LOVELY
Denise and Jo are SO LOVELY. They can't do enough to help and make the shopping experience a pure joy. I really wanted a specific Jellycat (Huge Sage Dragon) and they called me the second it arrived in store, I love them so much. They also ship items out so quickly when I can't get into town. Amazing shop, wonderful service.
June 26, 2024
Reply from Gracegentle
Thank you so much for your lovely 5* review
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Wonderful shop
Wonderful shop. Denise and her staff go above and beyond - excellent customer care and always very friendly.
The Jellycat selection is the best around with regular new stock. Beautiful display and Denise will always order in things for you if she can.
Great user friendly website too. Wonderful shop. Highly recommend.
June 28, 2024
Unprompted review
Reply from Gracegentle
Thank you for your lovely 5* review
Saw the ladies on a TikTok live
Saw the ladies on a TikTok live! I’ve ordered a couple of times now! Delivery is super quick & jellycats always packaged with care 🤍 thank you so much!
June 22, 2024
Unprompted review
Reply from Gracegentle
Thank you so much for your 5* review
Reply from Gracegentle
Thank you for your 5* review
Lovely product
Lovely product, postage was longer than I expected but very happy overall
May 31, 2024
Reply from Gracegentle
Thank you for your review.
apologies delivery was longer than expected we do state standard delivery (2-4) days. Your item was sent on day of order Friday 31st May and we can see from Royal Mail Tracking it was delivery on Monday 3rd June so that was within our stated delivery times for 48 Hour tracked. But once again apologies we did not meet the timescale you was expecting.
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Reply from Gracegentle
Thank you so much for your 5* review
Reply from Gracegentle
Thank you so much for your 5* review
Super duper amazing experience 💚
Lovely communication everything is as seen and of good quality and price, Lovely 10% discount as well when subscribed to the news letter ✉️ My Jellycat bunnies were as I’d seen on the live, Also very lovely lady well spoken lovely to deal with, very pleasant experience and happy to buy from again.
Oh yes and all arrived well packed and fast and a little packed of gift sweets in the box was lovely 📦
Thank you again for a pleasant experience 🩵💙🤍
June 3, 2024
Reply from Gracegentle
Thank you so much for your 5* review
Reply from Gracegentle
Thank you so much for your 5* review
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Excellent customer service, great products
Excellent customer service. What a great company to deal with and excellent products at good prices. Great communication and would buy from them again.
May 22, 2024
Reply from Gracegentle
Thank you so much for your 5* review
Denise is absolutely lovely
Denise is absolutely lovely! Has such a wonderful shop and I cannot wait to order more!!
May 23, 2024
Reply from Gracegentle
Thank you so much for your 5* review
Lovely ladies and so happy with my…
Lovely ladies and so happy with my gorgeous jellycat! Such a nice shop!
May 23, 2024
Reply from Gracegentle
Thank you so much for your 5* review
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Reply from Gracegentle
Thank you so much for your 5* review
Reply from Gracegentle
Thank you so much for your 5* review
placed two orders
placed two orders. first order tane a bit longer than expected but that’s royal mail’s fault! Love both orders.
Would definitely order from here again. Jellycats are wrapped aswell which makes it that much nicer!
May 18, 2024
Reply from Gracegentle
Thank you so much for your 5* review
The best place to buy Jellycats
The best place to buy Jellycats! Can't wait to visit the shop one day!
May 18, 2024
Unprompted review
Reply from Gracegentle
Thank you so much for your 5* review
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Amazing very friendly
Amazing very friendly
I would highly recommend Grace Gentle in Newark. They such a friendly company and nothing is to much trouble to them if you have any questions of what type of jellycats the range the price they will tell you. I have been a customer for around 5 months now and I not had one issues with them. They arrive quickly when you order they pack near enough straight away and get them sent out to you. They also have a shop which is very well stocked of all sorts of jellycats amazing display’s you can’t go wrong.
April 18, 2024
Unprompted review
Reply from Gracegentle
Thank you so much for your 5* review
Online Purchase
Used the online service to buy Jellycats. Excellent and quick despatch, great packaging and fast delivery. Can’t fault the ease of using the website and service from the Gracegentle team.
January 19, 2024
Unprompted review
Reply from Gracegentle
Thank you so much for your 5* review
I’ve been a customer of Gracegentle now…
I’ve been a customer of Gracegentle now for a while.
The staff are fabulous, they do everything and more to go above and beyond for their customers.
Both in store and online, they have an amazing range of beautiful stock.
Can’t recommend this shop highly enough xx
May 1, 2024
Unprompted review
Reply from Gracegentle
Thank you so much for your 5* review
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