Grajmax Mobility  Reviews 

201
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the helpfulness and kindness of the staff. Many people appreciate the high quality of the products, often noting that items described as secondhand arrive in like-new condition. The delivery service is frequently commended for its speed, efficiency, and the care taken by the couriers. Reviewers also emphasize the professional and caring approach of the team, making the purchasing process smooth and reassuring. Some customers experienced minor delays with long-distance delivery, but communication remained excellent, and the issues were resolved to their satisfaction.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting that scooters are as described, run... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, excellent... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Quality

Users describe positive interactions with quality, consistently reporting that products, even second-hand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great firm to deal with. The scooter arrived by special courier who unloaded it down the ramp with great care, and demonstrated the basic operating instructions. The scooter looked as good as new af... See more

Rated 5 out of 5 stars

What a fantastic company to deal with, scooter delivered within 48 hrs. All paperwork filled in and persuaded me that I qualify for VAT relief so saved me several hundreds of pounds. The text books... See more

Rated 5 out of 5 stars

Everything exactly as advertised. My Kondor mobility scooter was there waiting for me, secondhand and in perfect condition. Demonstrators kind and helpful. Delivery spot on. No delays. This beautiful... See more

Rated 5 out of 5 stars

This company are amazing! They have helpful, wonderful staff. Marta helped me with every step, towards delivery of my car. She was more than helpful. Also the gentleman who delivered my car. He explai... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

UK's greatest and most trusted supplier of used mobility scooters for sales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(201)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

what a fantastic company to deal with

what a fantastic company to deal with. we had a last minute purchase of a fabulous enclosed scooter. great price and despite the last minute nature of the deal delivery was met some 100 miles from their site and within 5 minutes (early)of the arranged time
courteous and funny at times.
I don't usually do reviews but this time....

March 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent first class service from…

Excellent first class service from GRAJMAX
Smooth and simple transaction from start to finish also the delivery service is very good and reliable arrived exactly on time and gave me all the information that was needed
Very nice and polite professional customer service second to none

March 17, 2025
Unprompted review
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Rated 5 out of 5 stars

I called and they delivered

I called and they delivered
Simply the best service and no problems at all
Certainly will use again and made my dads year having his new scooter
Thankyou again Grajmax mobility

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from a great family business

Just bought a mobility scooter from this family business and am absolutely delighted with my purchase. Their website was very impressive and the comprehensive high quality pictures provided enabled me to buy online with total confidence.
The scooter was delivered quickly and was in as brand new condition at a fraction of the original price new.
Great service Grajmax and the personal attention was very much appreciated.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

When buying or selling a Scooter

We were delighted to sell our late father's scooter to this company. From start to finish communications were professional and prompt and friendly. Collection date and time agreed were no exception given the distance travelled to collect the scooter.
We would recommend this company unreservedly based on our experience.

February 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Fabulous Service!

I needed to sell my late fathers mobility scooter, I contacted Grajmax who after a satisfactory appraisal paid my asking price and collected it within a couple of days. An extremely efficient and polite service.
I can highly recommend this company for their high standard of customer relations.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Fantastic people to deal with, very helpful and sell quality scooters, very good service would highly recommend

January 27, 2025
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Rated 5 out of 5 stars

Mobility Scooter purchase

From my recent purchasing experience I am happy to give 5 stars. My Mobility Scooter was an ex demonstrator with just a few miles completed and came with a six months warranty. It was in excellent condition. The company are focussed on customer service and were very helpful in answering my questions. I found their website was excellent.
The delivery charge was very reasonable and their courier was on time, efficient and friendly.
I recommend that you look at this business if you are considering purchasing a quality mobility scooter .

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful family business

Collected my Mobility Scooter from Grajmax on Saturday. I firstly was offered a short training session on the scooter and completed a short test drive before I signed to say I was happy to accept the mobility scooter. I had difficulty fitting the scooter on my trailor and Grajmax staff helped me find a solution and strap the scooter down safely. As we were leaving the family come out and waved us off especially his 2 young daughters. I found this company by accident. But I heartfelt recommend them. It was well worth a cold Saturday drive up the M1 to collect this scooter and meet the team and Grajmax.

January 11, 2025
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Rated 5 out of 5 stars

Sold our scooter

Sold our scooter to Grajmax which we listed on Gumtree, we negotiated a price and agreed a viewing.
Smooth and quick collection, no hassle transaction, would highly recommend this company 👍
Lee

January 4, 2025
Unprompted review

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