Grajmax Mobility  Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the helpfulness and kindness of the staff. Many people appreciate the high quality of the products, often noting that items described as secondhand arrive in like-new condition. The delivery service is frequently commended for its speed, efficiency, and the care taken by the couriers. Reviewers also emphasize the professional and caring approach of the team, making the purchasing process smooth and reassuring. Some customers experienced minor delays with long-distance delivery, but communication remained excellent, and the issues were resolved to their satisfaction.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting that scooters are as described, run... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, excellent... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Quality

Users describe positive interactions with quality, consistently reporting that products, even second-hand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great firm to deal with. The scooter arrived by special courier who unloaded it down the ramp with great care, and demonstrated the basic operating instructions. The scooter looked as good as new af... See more

Rated 5 out of 5 stars

What a fantastic company to deal with, scooter delivered within 48 hrs. All paperwork filled in and persuaded me that I qualify for VAT relief so saved me several hundreds of pounds. The text books... See more

Rated 5 out of 5 stars

Everything exactly as advertised. My Kondor mobility scooter was there waiting for me, secondhand and in perfect condition. Demonstrators kind and helpful. Delivery spot on. No delays. This beautiful... See more

Rated 5 out of 5 stars

This company are amazing! They have helpful, wonderful staff. Marta helped me with every step, towards delivery of my car. She was more than helpful. Also the gentleman who delivered my car. He explai... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

UK's greatest and most trusted supplier of used mobility scooters for sales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Sold our scooter

Sold our scooter to Grajmax which we listed on Gumtree, we negotiated a price and agreed a viewing.
Smooth and quick collection, no hassle transaction, would highly recommend this company 👍
Lee

January 4, 2025
Unprompted review
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Rated 5 out of 5 stars

A rewarding experience.

After a disappointing transaction with a different company I was still looking for a new mobility scooter for my wife, now an early birthday present not a Xmas present as originally intended. Browsing the internet I came across Grajmax Mobility. A family firm, established for about 15 years that seemed to get high ratings. On their website I found not one but two scooters of interest one, a Careco Aviator for my wife, the other a Kymco Maxer which seemed to be ideal for me. Enquiries by phone gave me all the information I wanted, I was impressed by the willingness to provide information and got the impression that this was a company that cared about their customers. I placed an order for both scooters on the 30th December 2024. They were delivered today, the 3rd January 2025, by the company owner himself as his usual courier was still on holiday. That was impressive. The scooters were exactly as described, immaculately presented and worked perfectly when test driven. All accessories were present and documentation was complete. We were assured that if there were any problems all we had to do was phone them. So far Grajmax have met or exceeded every promise and have two very happy customers. I think they can be highly recommended.

January 3, 2025
Unprompted review
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Rated 4 out of 5 stars

Loving my new mini crosser

Loving my new mini crosser cabin scooter the heater makes going out for a run along the prom in Blackpool a breeze in any weather. And I've even gone to hospital appointments from St annes on sea to Blackpool victoria hospital. Thank you Marta for your support and the speedy delivery right to my door it was everything I wanted. Top marks to you

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Top marks for Marta!

My sister and I helped our Mum to buy a cabin scooter from Grajmax.
Bought practically new and at a great price - Mum is thrilled with her purchase.
Nothing has been too much trouble and a slight technical issue resolved (ours!) very promptly.
Marta has been helpful and engaging throughout the process.
Delivery was within 48hrs of purchase too.
Very happy customers who would highly recommend this company.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

An excellent company to deal with.

An excellent company to deal with. The product was exactly as described and in perfect condition. Their communication was good throughout whether by phone or email. They use very good couriers who delivered within the time frame stated and ensured that the item was delivered without a scratch

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

I am very happy to recommend Grajmax…

I am very happy to recommend Grajmax they provide a great service and are very knowledgeable and friendly. We purchased a Traveso shop rider, the price was very good and the machine is in excellent condition. Thank you.

November 28, 2024
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Rated 5 out of 5 stars

Friendly, professional service

Couldn't fault the service at all. Great comms, rally helpful with questions, sorted all the DVLA paperwork and provided SAEs as well. Sylwester the courier messaged me frequently to let me know exactly when he was arriving down to the last 10 minutes.
Highly recommended.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Purchased a scooter and it was delivered just two days later. Company certainly care about both the scooters they sell and the customer. Will definitely be the first place to go when I need to purchase a scooter in the future.

October 29, 2024
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Rated 5 out of 5 stars

Unbelievable value, quality, and service.

I can't speak high enough of this man and wife team. My purchase and delivery experience has been amazing. So friendly and attentive. I would recommend Grajmax to anyone without any hesitation. Mainly used machines, but they take such care to source scooters that are in great condition, with hardly any mileage on the clock. As such, affordable and great value for money. You won't regret buying your scooter from Grajmax.

UPDATE 1ST JANUARY 2025. I felt compelled to add an update. Gracjan and Marta are an amazing couple. I had an issue with range, and needed a range nearer to the manufacturer advertised range for the King Cobra. (Dog Walking). Gracjan came out to me and brought with him two top quality batteries at 600 quid the pair. He had fitted new batteries at point of sale, but these new ones were twice the price. He spent almost three hours with me. Carried out a full diagnostic and although found no faults he tweaked the controller sensitivity down from the manufacturer default level. The top quality batteries, combined with the tweak, made a massive difference to the range, which is now more than my dog walking needs. I offered to pay the difference but they refused. I can't thank them enough. I recommend Grajmax fully. Great scooters. Low milage. Great value. Unbelievable aftercare customer service. I'm a very happy person. Its my first scooter and its turned my life around. Thankyou again. Steve Lee

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service
Advertised a mobility scooter for sale on market place. Grajmax got in touch and arranged collection.
The gentleman that collected it was very polite and knowledgeable.
Would definitely use company again

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Professional Friendly Company

We found the advert of the mobility scooter and rang and enquired. We found the company to be very professional and helpful and put no pressure on a sale.

We purchased that evening on line and were contacted the next morning with a prompt delivery date.

Would absolutely recommend this company the scooter was exactly as described and the owners are above friendly, nothing was too much trouble, we would use again without doubt.

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, nothing was any problem, scooter VERY nice , very fast efficient delivery if I need another scooter in future I will be back second to none service, many thanks.

October 13, 2024
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Rated 5 out of 5 stars

Cabin scooter…

I advertised my dads cabin mobility scooter on marketplace and Grajmax collected it in London. As I don't live in London anymore Grajmax dealt with my dad with utmost respect.
Dad called me to say great service from a great guy..highly recommended..😉👍

October 5, 2024
Unprompted review

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