Grannies Inc. 

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Company details

  1. Shopping & Fashion

Written by the company

Our mission is to be the greatest bespoke knitwear company in the world by inspiring customers to design their own knitwear and in doing so, providing eagerly awaiting grannies with as much hand-knitting as their hearts desire.


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All reviews

(13)

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Rated 5 out of 5 stars

The quality of what we ordered was…

The quality of what we ordered was amazing. My daughter is over the moon and couldn't believe it. She had ordered the Harry Styles cardigan and constantly gets comments on how good it looks and how close to the real one it is. Excellent work!

October 13, 2020
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Reply from Grannies Inc.

Thank you for your kind words! We are really happy that your daughter likes her new cardigan!

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Rated 1 out of 5 stars

brief not met

Brief was woolly hat to be knitted with chunky weave and yarn with a simple pattern. Item received was knitted with the thinnest yarn, size was too small and pattern was very poor. Item did not match and the simple brief not at all met for a cost of £60!

December 30, 2019
Unprompted review
Rated 4 out of 5 stars

Great!

Just received a very nice bespoke cardigan. It took a while but it was worth the wait. Will use them again in future. Highly recommended.

December 4, 2019
Unprompted review
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Reply from Grannies Inc.

We are really happy that you like your cardigan! Thank you for your feedback.

Grannies Inc. Team

Rated 5 out of 5 stars

I could not be happier

I could not be happier with Grannies Inc. My custom knitted scarf was delivered quickly and exactly as I expected. The wool is very high quality. The customer service was exemplary with quick replies to my questions, even on a weekend. Will definitely use again.

November 20, 2019
Unprompted review
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Reply from Grannies Inc.

Thank you, David!

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Rated 1 out of 5 stars

Not happy at all

Not happy at all. I’m so disappointed for the amount of money I paid and the time I waited for it. The color is completely different and the hat is not like the picture I sent. I wish they would have told me they couldn’t do it so I have just saved my money and time.

October 2, 2019
Unprompted review
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Reply from Grannies Inc.

We are sorry to hear you are not happy with your hat. We do try our best to match the colours and follow the designs provided. However, we do try to emphasise before orders are placed that due to hand knitting each item will be unique. Please do get in touch via email at hello@granniesinc.co.uk if you wish to discuss the matter further. Thank you!

Rated 5 out of 5 stars

A lovely knitted snowman

Really happy with the snowman knitted by Grannies Inc. Soft, cuddly, a charming smile and a lovely scarf - just what's needed as the nights are drawing in. Thank you Grannies Inc! Highly recommended.

October 2, 2019
Unprompted review
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Reply from Grannies Inc.

We are really pleased to hear that you liked the snowman. Thank you for the kind words!

Grannies Inc. Team

Rated 5 out of 5 stars

Quality Craftsmanship

The quality and service of Grannies Inc. was very high. And my order was estimated quickly and delivered within the estimated time-span. I had designed my own scarfs (to a specific and unusual design) which was interpreted really well, from sketches by the person who knit it. When I paid for my order there was an issue with the Paypal transaction, this wasn't the fault of anyone, which was solved when Grannies Inc. agreed to a help-out with an alternative payment method - so there wasn't a significant delay. I would definitely consider using the service again based on the quality of craftsmanship an ease of service.

August 12, 2019
Unprompted review
Rated 4 out of 5 stars

Fantastic product really happy

Fantastic product really happy. You really listens to what I asked for and I’m very satisfied with the product. Perhaps could have done with an email update on a timeline for how it was coming along but overall Thankyou very much for my jumper.

May 14, 2019
Unprompted review
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Rated 4 out of 5 stars

I am now in receipt of my fair isle…

I am now in receipt of my fair isle knitwear, it took a little longer than quoted, but I am thrilled Grannie did a great job, very nicely knitted... all in all a great service, competitive price wise, definitely will use Grannie Inc again...Thank you Ally in Italy

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

Recent purchase feedback

I am very impressed with the skirts I have received. The intricate details and great quality craftsmanship. I will be placing more orders with you soon.

Keep up with the great work.

November 29, 2018
Unprompted review
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