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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and empathetic approach, making them feel supported and confident throughout their claims. The service is frequently described as excellent, with many appreciating the clear communication, timely updates, and efficient handling of their cases. People are particularly satisfied with the successful outcomes of their claims, often exceeding expectations. The user experience is highlighted as smooth and stress-free, with the company going above and beyond to ensure clients are well-informed and comfortable.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, courtesy, and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, courtesy, and... See more

Claim

Consumers report positive experiences with the claim process. Many reviewers highlight the outstanding... See more

Customer service

Customers had positive experiences with customer service, highlighting the professionalism, clear... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the process straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a workplace leg injury and started my claim with Grayson May. After a long process involving medical assessments, specialist appointments, treatment, and care, my case was successfully settl... See more

Rated 5 out of 5 stars

Absolutely highly recommend this company, Zahid Grayson May and James Clegg are wonderful they were extremely supportive and went over and above and exceeded my expectations. They kept me updated at... See more

Rated 5 out of 5 stars

My claim was dealt with respect & integrity. I was kept informed and given good advice throughout the process. I was always told what to expect rather than giving me false hope; having said that, I... See more

Rated 5 out of 5 stars

The service I received from this company was top notch, friendly people, good service and top professional. Even the third party didn’t want to admit there’s fault but with the help of Grayson May... See more


Company details

  1. Personal Injury Attorney

Written by the company

Grayson May are nationwide accident and personal injury compensation claim specialists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

167 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

zahid was great

Amazing communication with zahid.
Walked me all the way through my claim and answered any queries I had. I would definitely recommend

July 11, 2025
Unprompted review
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Rated 5 out of 5 stars

I had a hit from another car

I had a hit from another car, I contacted Grayson May regarding compensation claim.
The service was prompt and efficient.
I was very pleased with the outcome.
I can’t rate them highly enough.

April 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic, especially ilyas

I had the pleasure of working with ilyas, through the process of the claim which went on for an extensive period of time, with this being said the communication from ilyas has been top class keeping me updated throughout so I'm aware of any next steps or actions needed.

Overall what could Have been a massively stressful situation was made hassle free thanks to ilyas I can't recommend these enough from start to finish I've been kept updated and felt listened to whenever I've had a issues. Thanks guys

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Zahid is friendly & approachable

Zahid is friendly approachable and acts in a professional manner. He was consistent in following up calls and getting back to me on the same day. He explained what was happening with clarity and answered questions I asked in a helpful way. When my claim concluded I sent Zahid a tea hamper to thank him for his support. I would highly reccommend your company to my peers based on the experience and guidance I received.

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Zahid Grayson May

Zahid Grayson May
My experience with zahid was excellent he was very professional and polite
Made me feel at ease throughout the process of my claim
He made the process so much easier
A+ Service and I highly recommend

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I found the people who dealt with my…

I found the people who dealt with my claim to be very helpful. It was a daunting experience, but they made it simple and easy which was a big help. All the staff that spoke to me was very friendly. And they knew what they was doing, which was very comforting

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Thank you zahid bhai for working on my case it was very nice nd quick service once again thank you very much 🙏

February 19, 2025
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Rated 5 out of 5 stars

This was my first experience being…

This was my first experience being involved in a road traffic accident, and Adam managed my claim from start to finish with the utmost professionalism. The level of customer service I received was exceptional — he was knowledgeable, supportive, and consistently kept me well informed throughout the entire process.

I was extremely satisfied with the settlement outcome and truly appreciated the efficiency and dedication shown.

Thank you, Adam, for making what could have been a very stressful experience much easier to navigate.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

James explained everything in detail

James explained everything in detail.
He displayed empathy and understanding. He also explained the whole process and made it very simple to understand. Following a traumatic experience, its nice to speak to people who appreciate what you have been through.

February 17, 2026
Unprompted review

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