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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and empathetic approach, making them feel supported and confident throughout their claims. The service is frequently described as excellent, with many appreciating the clear communication, timely updates, and efficient handling of their cases. People are particularly satisfied with the successful outcomes of their claims, often exceeding expectations. The user experience is highlighted as smooth and stress-free, with the company going above and beyond to ensure clients are well-informed and comfortable.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, courtesy, and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, courtesy, and... See more

Claim

Consumers report positive experiences with the claim process. Many reviewers highlight the outstanding... See more

Customer service

Customers had positive experiences with customer service, highlighting the professionalism, clear... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the process straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a workplace leg injury and started my claim with Grayson May. After a long process involving medical assessments, specialist appointments, treatment, and care, my case was successfully settl... See more

Rated 5 out of 5 stars

Absolutely highly recommend this company, Zahid Grayson May and James Clegg are wonderful they were extremely supportive and went over and above and exceeded my expectations. They kept me updated at... See more

Rated 5 out of 5 stars

My claim was dealt with respect & integrity. I was kept informed and given good advice throughout the process. I was always told what to expect rather than giving me false hope; having said that, I... See more

Rated 5 out of 5 stars

The service I received from this company was top notch, friendly people, good service and top professional. Even the third party didn’t want to admit there’s fault but with the help of Grayson May... See more


Company details

  1. Personal Injury Attorney

Written by the company

Grayson May are nationwide accident and personal injury compensation claim specialists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

167 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Only people who have listened to me…

Only people who have listened to me and trying to help they keep in touch friendliness a must for me wich you get I very happy with advice iv got and for to be listened to with out being passed around would recommend

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Eccellent…

The man I spoke with explained everything in a way I could understand. Was very sympathetic to my accident. Fantastic advice. Highly recommend.

May 30, 2024
Unprompted review
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Rated 5 out of 5 stars

It was a pleasure dealing with James

It was a pleasure dealing with James , he really explained all aspects of my claim. I felt at ease throughout and was able to have confidence after going through a stressful experience of my car accident. I can’t recommend enough . Thank you for all your help

May 28, 2024
Unprompted review
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Rated 5 out of 5 stars

I’ve recently been in a crash and…

I’ve recently been in a crash and searched and came across Grayson May, I had a call back from Adam after applying for a claim. At first as everyone else would you’d feel doubt or even feel like this is going to be a scam or anything just like I did. But I assure you that this is not the case. I particularly didn’t give them a chance at first because of the doubts of scamming or etc, but all you need to do is give trust into these people and everything else will be as smooth it was really unexpected. They make you feel safe, they assure you and they will get to the bottom of the problem and with no doubt will get the claim sorted with you. I thought that I needed the details such as the insurance of the driver and even if you don’t got it. These people will find a way to get them so really there’s nothing wrong here with these guys.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Professional firm with outstanding service

After trying two other firms who were not prepared to help me, i found Grayson May who were extremely helpful and very professional. I have today received a generous settlement and would use Grayson May services again and recommend to all my friends and family.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Got called horrible names by one of the…

Got called horrible names by one of the people that called me from here, got endless calls from unknown numbers when I did answer it was the apparent people trying to do my claim, didn’t like it when I no longer wanted to use them because they never left voicemails, it all seemed a little off.

April 23, 2024
Unprompted review
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Rated 5 out of 5 stars

A delightful experience

James and Adam have been delightful, helpful and empathetic to our situation. They put the time to listen and show great care for the case.

Thank you for your service

March 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent experience

The Staff I have worked with are very professional, patient and calm, they make sure they have gone through everything with a fine tooth comb and give advice always, Adam is lovely to speak to and when things change he’s very apologetic what more do you want from a company absolutely amazing

March 30, 2023
Unprompted review

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