GreenGreen Store Reviews 

322
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products arrive quickly, are packaged securely, and closely match the detailed descriptions provided on the website. Buyers are also extremely pleased with the competitive pricing options and the exceptionally helpful, professional service throughout the entire purchasing process. However, some people mentioned experiencing minor hardware troubles shortly after receiving their refurbished items. A few consumers noted that some devices occasionally required mechanical repairs or professional assistance to function properly. Some reviewers also pointed out that initial item specifications sometimes differed slightly from what was ultimately delivered.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing immense satisfaction with their... See more

Quality

Clients share positive opinions on quality, consistently highlighting that devices arrive in excellent... See more

Delivery service

Users describe positive interactions with delivery_service, noting a smooth, fast, and hassle-free purchasing... See more

Service

Customers consistently note positive experiences with service, highlighting incredible support, brilliant... See more

Price

Customers report great satisfaction and appreciation regarding the pricing. Reviewers consistently mention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a grade A laptop just after Xmas arrived sooner than expected. Laptop was excellent value (over £500) cheaper than anywhere else. Quality was perfect it looked new. Description exactly as stat... See more

Company replied

Rated 5 out of 5 stars

Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... See more

Company replied

Rated 5 out of 5 stars

The laptop arrived precisely as advertised, and in its original packaging (it had never been pre-owned/used). I had trouble with the wifi connection and GreenGreen promptly provided me with adv... See more

Company replied

Rated 5 out of 5 stars

Very easy to deal with. The laptop arrived as expected and is virtually as good as new, even though the description suggested there were more blemishes than there actually are. The battery life is als... See more

Company replied


Company details

  1. Computer Store
  2. Used Computer Store

Written by the company

GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.


Contact info

4.9

Excellent

TrustScore 5 out of 5

322 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(322)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Arrived carefully packages with all…

Arrived carefully packages with all extra bits as described. Quick helpful answering of questions, will definitely be recommending other to shop here.

April 5, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi Thomas,
Thank you for your feedback. We're glad to hear the package arrived as expected and that your questions were answered promptly. We appreciate your recommendation!

Kind regards,
GreenGreenStore

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Rated 5 out of 5 stars

My experience with GreenGreen Store

My experience with GreenGreen Store has been extremely positive. I am satisfied with my purchase and the service provided. The laptop was delivered really quickly and was packaged securely. I appreciate the care taken to ensure the product reached me in perfect condition. I would definitely recommend your online store to others.

Thank you for providing such a straight forward shopping experience.

April 2, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi Paul,
Thank you for your warm feedback. We're happy to hear you’re satisfied with both the laptop and the service. It's great to know the delivery was quick and secure, and we appreciate your recommendation. We're also glad the shopping experience was straightforward.

Kind regards,
GreenGreenStore

Rated 5 out of 5 stars

Great service

Very easy to get to my preferred option. I had to call and talk with staff regarding some customisation, and they were excellent - responsive, informative and with a great attitude.

March 19, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi Mark,
Thank you for your feedback! We're pleased to hear that the customization process was straightforward and that your questions were answered efficiently. Glad you were able to find your preferred option.

Kind regards,
GreenGreenStore

Rated 5 out of 5 stars

Very easy to order

Very easy to order, and quick to deliver. The laptop was as described and works perfect

March 14, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Thank you for your feedback. We're pleased to hear you found the ordering process easy and that you’re satisfied with the quality of the laptop.

Kind regards,
GreenGreenStore

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Rated 4 out of 5 stars

Meets expectations

Meets expectations
Website is good, easy to navigate.
Refurbished product as described.
Prices are not the lowest but you get good warranties etc.
Delivery is quick and reliable.
Recommended supplier.

March 7, 2024
Rated 5 out of 5 stars

my second laptop from GG Store and Im…

my second laptop from GG Store and Im very satisfied with them.
Its a pity more companies dont offer the same quality as GG as the world would be a better place..
Well done to all the staff

C B J

February 27, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi Clive,
Thank you for your continued support! We're glad to hear you're satisfied with your second laptop from GreenGreen Store. We appreciate your kind words and will be sure to pass them along to the team.

Kind regards,
GreenGreenStore

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Rated 5 out of 5 stars

No hassle website

Great, easy to use, all information was clearly set out for non techy people like myself. Delivery was quick and the computer itself works perfectly and brought at a really good price. Would absolutely recommend and will use again.

February 19, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi Morgan,
Thank you for your feedback. We're glad to hear the ordering was straightforward. We're also glad that you found it to be a good value. We appreciate your recommendation!

Kind regards,
GreenGreenStore

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Rated 5 out of 5 stars

Great value and excellent customer service

Great value and very speedy delivery. Michael was great and resolved a mismatch with one of the ordered accessories quickly and without issue. Will certainly shop from here again.

February 13, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi Liam,
Thank you for your kind feedback. We’re pleased to hear you found great value and speedy delivery. It’s also good to know that we were able to quickly resolve the issue with the accessory.

Kind regads,
GreenGreenStore Team

Rated 5 out of 5 stars

Really pleased I found them

My laptop arrived within 48 hours of me ordering it and was/is in perfect condition. It cost about £400 below the RRP. I’d ordered a Bluetooth mouse to go with it. They’d run out of the one I’d paid for, so they sent me a more expensive one at no extra cost.

February 13, 2024
Rated 5 out of 5 stars

Fast delivery and laptop exactly as…

Fast delivery and laptop exactly as described

February 12, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi Steve,
Thank you for your feedback! We're pleased to hear the delivery was quick and the laptop was as described. We appreciate your support & hope you enjoy your purchase.

Kind regards,
GreenGreenStore

Rated 5 out of 5 stars

Fast delivery

Great customer service and brilliant laptops at affordable prices.

February 8, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Good morning Rob,
Thank you for your feedback. We're pleased to hear you've had a positive experience with our customer service and are happy with the laptops we offer. We do aim to combines quality with affordability, and it's good to know this has been reflected in your experience. We look forward to serving you again in the future.

Kind regards,
GreenGreenStore

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Rated 3 out of 5 stars

Great customer service

Great customer service, but the deal was not so good. I purchased a refurbed laptop with some superficial damage through GreenGreenStore, but then discovered the original manufacturer was offering the same laptop, brand new and undamaged, at a sightly cheaper price! GGS gave me a refund immediately and with no quibbles.

February 4, 2024
GreenGreen Store logo

Reply from GreenGreen Store

We're glad to have assisted you with a no quibble refund. We commend that you've reached out very quickly - before we have dispatched the item (as result the refund was extra prompt in this example).

We would kindly point out: that the AMD powered model that you've noted as sold elsewhere, does have a noteably different processor, to the Intel Core i7 model available on our site. AMD & Intel are different companies, and as result the products with different processor spec, will often have different prices.

Nontheless, thanks for visiting our store & for reaching out.

Kind regards,
GreenGreenStore

Rated 5 out of 5 stars

The laptop (Zenbook Duo) was

The laptop (Zenbook Duo) was, delivered on time, in the condition it was described, and I'd not been able to find one anywhere else for a similar price.
Based on my experience, I wouldn't hesitate to to recommend the GreenGreen site to friends. In fact, I already did.

While everyone can claim they act out of altruistic or environmental motivation this sometimes comes with an extra cost. Genuine service and you get what you are promised here.

January 29, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi Paul,
Thanks for your warm feedback & for the recommendation.

We're pleased that you're enjoying the laptop, which was delivered promptly & as described. Your feedback means a lot to us.

Kind regards,
GreenGreenStore

Rated 5 out of 5 stars

Completely up front and honest

Completely up front and honest. Although I didn’t buy the product I was able to send it back without any cost. I would use the company again.

January 4, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi Roger,

Thanks for taking the time to write this, always appreciated. We're please that you have found the services helpful at GreenGreenStore.

Kind regards,
GreenGreenStore

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