Black Barn Computers Reviews 316

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and often noting that refurbished items appear brand new. The delivery service is frequently commended for its speed and efficiency, with many orders arriving much faster than expected and always well-packaged. People are also very satisfied with the overall service, describing it as great, attentive, and responsive, making the ordering process smooth and easy. However, some customers also noted that the packaging for their orders could sometimes be excessively large, leading to a lot of waste. A few other people also felt that the biodegradable packing material, while environmentally friendly, could be messy if it got wet.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its like-new condition and... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed, noting that products... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the... See more

Service

Consumers find service to be positive. Many reviewers express happiness with the excellent service,... See more

Order

Customers consistently express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

2 months ago I ordered 4 refurbished computers from Black Barn Computers. About 30 minutes later it was realised other computers had been ordered from another source. I called Black Barn and they refu... See more

Rated 5 out of 5 stars

I recently replaced my ageing Windows 10 laptop with a new Windows 11 machine from Black Barn Computers. The team talked me through my options, transferred all my data from my old laptop, and saf... See more

Rated 5 out of 5 stars

Delivery was prompt and product was well packaged to avoid damage in transit. Upon opening the package the only give away that this was a refurbished unit was the power cord, and the lack of a pla... See more

Rated 5 out of 5 stars

I ordered a HP Z4 workstation on Sunday evening and it was with me on Tuesday morning. It was in near-mint condition and fully up to date with OS and drivers. The price was extremely good (and even... See more


Company details

  1. Used Computer Store
  2. Computer Store

Written by the company

Black Barn Computers is an established family business operating in the UK specialising in the sale of refurbished computer equipment. Our aim is to supply high quality value for money refurbished PC systems and laptops anywhere in the UK on a next day delivery basis. Local collection can also be arranged. Our refurbished computers can provide the end user with all the functionality of a new machine at a greatly reduced cost. We sell to both the public and private sector. We have been established for over 20 years and are trusted suppliers to many PLC's and schools across the country.


Contact info

4.9

Excellent

TrustScore 5 out of 5

316 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

First class

First class - pre sale - delivery - post sale. After being in the business since before the Millenium Bug ! Black Barn rank among the best!

April 1, 2026
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Rated 5 out of 5 stars

The laptop arrived well package

The laptop arrived well package, and looked brand new.

All working as expected - took the extended warranty just in case.

Very happy with the purchase price and happy to recommend this company..

Nice!!

March 31, 2026
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Rated 5 out of 5 stars

Fantastic customer service

Absolutely fantastic customer service. The products I’ve purchased have exceeded my expectations in every way. Not only are you saving a significant amount of money, but you’re also receiving hardware that has been thoroughly tested — I genuinely couldn’t tell whether it was used or brand new.
I really appreciate the upgrade options and the ability to add additional hardware to suit my needs. The packaging is professional, and delivery is impressively quick.
The real standout for me is the “wow” factor — you can actually speak to a knowledgeable human being who knows exactly what they’re talking about, and they always answer the phone. That level of service is rare.
This is a genuinely professional company that delivers exactly what it promises on its website. And that says a lot — because I’m a very difficult customer to please.
Highly recommended.

March 11, 2026
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Rated 5 out of 5 stars

Outstanding experience

Outstanding experience. Just two days after placing my order, the computer was delivered. It arrived in flawless, like-new condition, precisely matching the description. I'm extremely satisfied.

January 21, 2026
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Rated 5 out of 5 stars

Excellent Company

Excellent Company - Great products. This is the sixth or seventh computer I have bought from Black Barn both for myself and a charity I was previously associated with. Not experienced any issues at all and if I had I have complete trust it would be dealt with without any fuss.

January 7, 2026
Rated 5 out of 5 stars

Amazing support and products

I recently replaced my ageing Windows 10 laptop with a new Windows 11 machine from Black Barn Computers.

The team talked me through my options, transferred all my data from my old laptop, and safely disposed of the old device. They also provided a certificate confirming the hard drive had been professionally wiped.

I have already recommended them to friends and would happily use them again.

December 8, 2025
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Rated 5 out of 5 stars

Very Happy Customer

I ordered a HP Z4 workstation on Sunday evening and it was with me on Tuesday morning. It was in near-mint condition and fully up to date with OS and drivers. The price was extremely good (and even better with the Black Friday discount!), especially as the machine was only just over three years old.

Definitely deserving of the five stars I'm giving them.

December 1, 2025
Rated 5 out of 5 stars

Great buy pc looks brand new

Great buy pc looks brand new . Had. Pc working within 20 mins . I had one question about how to set up backups. This was Question answered by a very knowledgeable person . Would recommend this company ⭐⭐⭐⭐⭐

December 1, 2025

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