Cheap initially but we had to buy the EZPass option because we didn’t bring our own transponder. Most rentals charge you that separately afterwards of what you used. I had to pay $99 to pay for the u... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The personnel at the Green motion booth near Stansted were very helpful and provided me with a decent car and treated me very well upon my return with the car and accepted a debit card. unfortunately... See more
Company replied
Great pick up and drop off which was very quick and car was excellent. However I left a deposit by credit card and 40 days after we returned the car the deposit has still not been returned despite the... See more
Company replied
I liked the simplicity of the check in and the convenient location of the counter near the arrivals hall exit. I did not like the unwillingness to reimburse me for engine oil purchased to avoid damage... See more
Company replied
Company details
Written by the company
Green Motion Car and Van hire offers its customers - both leisure and business the opportunity to enjoy great value vehicle rental, while helping to reduce the impact of global CO2 emissions associated with road travel.
Contact info
Aspen Farm, Sheep Lane, MK17 9HD, Woburn, United Kingdom
- 03338884000
- reservations@greenmotion.com
- greenmotion.com
2.9
Average
31K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service.
Usually use Green Motion adjacent to Bristol Airport. Decent price, cars always ready and valeted. Smooth process in the office , professionally handled. Lift to and from the airport if required, on a nice day I usually walk 5/10 mins.
February 14, 2026
Unprompted review
Reply from Green Motion International
Hi Richard Wood,
Thank you for your five-star review.
We are thrilled that you once again chose Green Motion for your rental needs and received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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There were some initial difficulties
There were some initial difficulties, but then everything went perfectly. The service is excellent. Questions are answered immediately and requests are acommodated. I would gladly use their services again. Petra
February 23, 2026
Unprompted review
Reply from Green Motion International
Hi Petra,
Thank you for your five-star review.
It is brilliant to know that everything went perfectly with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Be patient
Check-in took almost an hour since there was only one agent and he was working with a difficult client. Other than that the rental experience was great.
February 20, 2026
Unprompted review
Reply from Green Motion International
Hi Country Dean,
Thank you for your four-star review.
We are thrilled that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good experience
February 16, 2026
Unprompted review
Reply from Green Motion International
Hi Igors,
Thank you for your five-star review.
It is fantastic to know that you had a very good experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
A good experience
The process from beginning to end was excellent and the staff were very friendly and helpful.
February 11, 2026
Unprompted review
Reply from Green Motion International
Hi DC,
Thank you for your five-star review.
It is amazing to know that you had a good experience with our very friendly and helpful team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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Excellent costumer service brand new car. In May i have another reservation with them again.
Excellent costumer service brand new car
February 7, 2026
Unprompted review
Reply from Green Motion International
Hi Carlos,
Thank you for your five-star review.
We are really pleased to hear that you received excellent customer service and that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The guys were friendly
The guys were friendly, efficient, didn't try to oversell me anything I didn't want or need.
January 30, 2026
Unprompted review
Reply from Green Motion International
Hi Karen,
Thank you for your five-star review.
It is brilliant to know that you found our team to be friendly and efficient.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very friendly and proffesional staff
February 24, 2026
Unprompted review
Reply from Green Motion International
Hi Israel,
Thank you for your five-star review.
It is brilliant to know that you found our team to be very friendly and professional.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
First booking ok
First booking ok , the last two they change the car.
March 10, 2026
Unprompted review
Reply from Green Motion International
Hi Rui,
Thank you for your four-star review.
We truly appreciate you choosing to rent with us on this occasion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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Efficient service and good quality car
February 13, 2026
Unprompted review
Reply from Green Motion International
Hi,
Thank you for your five-star review.
It is excellent to know that you received efficient service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great car hire company
Easy booking process, always get a great car, friendly helpful staff.
February 11, 2026
Unprompted review
Reply from Green Motion International
Hi Craig,
Thank you for your five-star review.
We are delighted that you find us to be a great car hire company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Reply from Green Motion International
Hi Agata,
Thank you for your five-star review.
It is amazing to know that you had a good quality rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
My no 1 car hire company
I prefer Green Motion as my go to company. Never had a bad experience with them and always gives an excellent service
February 17, 2026
Unprompted review
Reply from Green Motion International
Hi Chris,
Thank you for your five-star review.
We are very happy to hear that you have never had a bad experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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Green Motion cannot be beaten in terms…
Green Motion cannot be beaten in terms of price/quality! The pickup and dropoff is very fast. Happy customer after >10 rentals.
March 9, 2026
Unprompted review
Reply from Green Motion International
Hi Hendrik,
Thank you for your five-star review.
It is brilliant to know that you don't think we can be beaten in terms of price and quality.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very easy and quick pick up and drop…
Very easy and quick pick up and drop off. Staff very personable and no issues returning the car ( ie no damage). Useful having a pickup and drop off to and from the airport. However you can walk to the office within 10 minutes.
February 18, 2026
Unprompted review
Reply from Green Motion International
Hi Godfrey,
Thank you for your five-star review.
We are really pleased that you had no issues when returning the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
All was good organised
February 15, 2026
Unprompted review
Reply from Green Motion International
Hi Fred,
Thank you for your five-star review.
We are delighted that your rental with Green Motion was good and organised.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very unpleasant experience!
Very unpleasant experience!
After the completed service, the returned car, a confirmation from one of the employees at the vehicle reception that everything is ok, I receive an email from green motion in which they claim that I have additional damage to the windshield, that it will cost me an additional 669 ch fr. Very unprofessional attitude towards clients, and that's because I didn't take full but partial insurance.
February 21, 2026
Unprompted review
Reply from Green Motion International
Hi Dragan Krstovic,
Thank you for taking the time to share your feedback with us.
We understand that receiving a damage charge after a rental can be frustrating, and we appreciate the opportunity to address your concerns. At Green Motion, any reported damage is assessed carefully and charges are only applied where new damage is identified. However, we recognise that questions can arise, and our customer services team is always happy to review any case to ensure the correct procedures have been followed and that the matter has been handled fairly.
If you would like us to look into your situation further, please contact us using the form at http://www.greenmotion.com/contact-us, Including a link to your review will help our team quickly locate the details of your case and provide a thorough response.
Thank you again for bringing your concerns to our attention.
Kind regards,
Green Motion International Customer Services.
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Green Motion have always been the…
Green Motion have always been the easiest rental car company I have dealt with. Darren in their Manchester airport branch is excellent - nothing is too much trouble for him. I will be using them ALL the time. Thank you, Conor, Belfast
February 7, 2026
Unprompted review
Reply from Green Motion International
Hi Conor,
Thank you for your five-star review.
It is amazing to know that you have always found us to be the easiest car rental company to deal with.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great service in general
Great service in general, meet and great.
Even when I have had a bad experience in Johanesburg because my car was not available,they made the efford to solve it
February 2, 2026
Unprompted review
Reply from Green Motion International
Hi Gustavo,
Thank you for your five-star review.
It is brilliant to know that you received great service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hassle free motoring
Hassle free motoring - quick and efficient with a great vehicle
February 10, 2026
Unprompted review
Reply from Green Motion International
Hi Stu,
Thank you for your five-star review.
It is amazing to know that you had a hassle free experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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