GreenPan Nederland Reviews 

3,380
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The air fryer had a defect so i returned it for a refund. The basket did not click in Communication with customer service could be better. Just read the issue better and do not just give random a... See more

Company replied

Rated 5 out of 5 stars

Fast shipping. Product is amazing. So far, the family is enjoying everything that we make: slushies, milkshakes, lattes.

Company replied

Rated 5 out of 5 stars

Ordered a free pan using the Hello Fresh discount codes. Ordering process is easy, delivery was extremely fast and the pan was dispatched the next day and delivered a day after. Pan looks to be of hig... See more

Rated 5 out of 5 stars

Good quality pans, sturdy, easy to clean, fast cooking. This is something you look for in a pan! I am happy to choose Greenpan after my research for several “pan-candidate”. My choice goes to Valenc... See more

Company details

  1. Store

Written by the company

Gezond koken begint bij GreenPan, de expert in kookgerei met een gezonde keramische antikleeflaag – veilig, duurzaam en snel schoon zonder schrobben.


Contact info

  • Antoon Catriestraat 12, 9031, Drongen, Belgium

  • greenpan.nl

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,380)

1,071 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service and Fast Delivery – Excited to Try the Pan!

So far, I’m really impressed with GreenPan's service! I haven’t tried the pans yet (still waiting to use them), but I wanted to leave a quick review about how great the experience has been so far. Their delivery was super fast, and everything arrived in perfect condition.

Customer service has also been smooth and helpful, which makes a big difference. I’ve also been reading a lot of positive comments from other users, which definitely motivated me to give GreenPan a try.

Once I start using the pan, I’ll be back to update this review with my thoughts—but for now, I’m really enjoying the service experience and excited to try the product!

August 6, 2025
Rated 5 out of 5 stars

Good quality pans

Good quality pans, sturdy, easy to clean, fast cooking. This is something you look for in a pan! I am happy to choose Greenpan after my research for several “pan-candidate”. My choice goes to Valencia Pro set, since many of the reviewer have conducted research and compared it with other brands.

It also fast delivery. I hope these pans will last longer!

July 28, 2025
Rated 5 out of 5 stars

Sturdy and Well-crafted Pans

The pans feel sturdy and well-crafted, with a clear sense of quality. I’ve only used them for a few days so far, but they’ve performed impressively. The real test, of course, comes with long-term use — but I have a strong feeling they’ll hold up. Also, pricing is competitive with the discount.

July 29, 2025
Rated 1 out of 5 stars

Unproffessional system

I was reminded to give feedback about my experience, I choose to wait until I receive my product-which is never happened- so decided to share today when I got the email from greenpan stating that my order was refunded without giving any detail. Moreover, I was the one who got in contact with them and asking the status of my order when I did not receive any update after my order. So disappointing and unproffesional!

July 23, 2025
GreenPan Nederland logo

Reply from GreenPan Nederland

We are truly sorry and are working on identify address issues. Our sincerest apologies.

Rated 5 out of 5 stars

Clear customer service

I found the entire process of purchasing, delivery and sending a customer service request very smooth and easy. When I had sent in my request via email, I was given clear instructions on how to follow up.

July 23, 2025
Rated 5 out of 5 stars

Excellent customer service!

I had an issue with one of my GreenPan ceramic frying pans that started sticking after a while. I reached out to their customer service, and I was truly impressed by how quickly and professionally they handled everything. They asked a few questions, and without any hassle, they offered to replace the pan.

July 21, 2025
Rated 1 out of 5 stars

I ordered a grill and it arrived…

I ordered a grill and it arrived broken. although I filled out the return request I haven’t receive any assistance or the instructions to return the product.

July 14, 2025
GreenPan Nederland logo

Reply from GreenPan Nederland

We hebben vandaag op uw e-mail gereageerd met instructies

Rated 5 out of 5 stars

Super!

Fast delivery and the pans are amazing! Perfect while cooking and easy to clean afterwards! Fully satisfied with everything!

July 7, 2025
Rated 1 out of 5 stars

Bad quality

Bad quality. Everything sticks to the pan.

June 18, 2025
Unprompted review
GreenPan Nederland logo

Reply from GreenPan Nederland

Het spijt ons zeer te horen van de problemen met uw kookgerei. Dit probleem kan eenvoudig worden opgelost! Het is waarschijnlijk dat er een laagje gecarboniseerde olie op uw pan is ontstaan, waardoor er een barrière ontstaat tussen de pan en uw eten. Wanneer dit gebeurt, kookt u in feite op de olielaag in plaats van op het oppervlak van de pan. Deze laag is mogelijk niet zichtbaar. Deze reinigingsmethode is zeer succesvol gebleken en kan worden gebruikt wanneer u vlekken en/of aanbakken opmerkt. Voor het beste resultaat probeert u deze methode twee keer. Zodra u klaar bent, kunt u de pan weer op de normale manier afwassen met zeep en een spons. Vul de pan halfvol met water en breng het ongeveer 2 minuten aan de kook. Giet het water af en plaats de pan op een stevige ondergrond, zoals een houten snijplank. Gebruik voorzichtig een Mr. Clean Magic Eraser op het warme oppervlak; dit zou moeten werken. Als dit niet werkt, kunt u GreenPan rechtstreeks e-mailen via customer.care@greenpan.nl. Ze helpen u graag verder!

Rated 4 out of 5 stars

Heats evenly and quickly.

Heats evenly and quickly.
Colour could have been more aesthetic.

June 2, 2025
GreenPan Nederland logo

Reply from GreenPan Nederland

We are happy to hear that you are satisfied with our products and greatly appreciate your positive review! At the same time, we also appreciate when customers point out areas of concern to us. We also take all feedback seriously. Should you have any questions or comments in the future, please do not hesitate to contact us via the contact form on our website. We are ready to help you further and carefully investigate your question.
The GreenPan Customer Service Team

Rated 5 out of 5 stars

Love it

I’ve purchased from Greenpan twice because I love the material and the design. The packaging is also excellent. It’s a bit on the expensive side, but I think of it as an investment.

May 12, 2025
GreenPan Nederland logo

Reply from GreenPan Nederland

Thank you for your wonderful review! We are pleased to hear that you are satisfied with our products. We greatly appreciate the positive feedback and thank you for taking the time to leave it. If you have any questions or comments in the future, please do not hesitate to contact us via the contact form on our website.
The GreenPan Customer Service Team

Rated 5 out of 5 stars

I'm enjoying my green pans

I'm enjoying my green pans. Quick to heat up, easy to clean. Safe to cook in.

April 29, 2025
GreenPan Nederland logo

Reply from GreenPan Nederland

Thank you for your wonderful review! We are pleased to hear that you are satisfied with our products. We greatly appreciate the positive feedback and thank you for taking the time to leave it. If you have any questions or comments in the future, please do not hesitate to contact us via the contact form on our website.
The GreenPan Customer Service Team

Rated 5 out of 5 stars

Fantastic products and fast delivery…

Fantastic products and fast delivery too!

April 28, 2025
GreenPan Nederland logo

Reply from GreenPan Nederland

Thank you for your wonderful review! We are pleased to hear that you are satisfied with our products. We greatly appreciate the positive feedback and thank you for taking the time to leave it. If you have any questions or comments in the future, please do not hesitate to contact us via the contact form on our website.
The GreenPan Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look