Not in Use  Reviews 

221
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Greenwoods (mainly Phil) made our selling experience far more stressful than it should have been. They were disorganised and made decisions without consulting us. A conversation with Phil generally re... See more

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Rated 1 out of 5 stars

In 12 years of renting, this was the worst experience I have ever had of dealing with an estate agent. To add a bit of colour here, myself and my partner took an hour off work to travel an hour to... See more

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Rated 1 out of 5 stars

Arranged a viewing in Bristol, drove an hour to view the property, after waiting outside for agent for a while I called to find out that the agent in charge of my viewing was not around and there was... See more

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Rated 1 out of 5 stars

This a terrible company both as a letting agent and as an estate agent. I let through them and sold my property in Bristol. They never seemed to do what I needed and had to be prompted every step of... See more

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Company details

  1. Real Estate Agency

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Account not in use


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1.3

Bad

TrustScore 1.5 out of 5

221 reviews

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1-star

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1.3

All reviews

(221)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent great communication

January 5, 2018
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Reply from Not in Use

Thank you for taking the time to leave a 5 star review of our services we are pleased that you are happy with your experience from Greenwoods. I will pass the message on to the team.

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Rated 5 out of 5 stars

Greenwood’s Estate agents were …EXCELLENT !!

Greenwood’s Estate agents were everything that we could have asked from any estate agents! There staff were always polite, helpful and knowledgeable and they worked tirelessly on our sale getting us an excellent price in a time efficient sale. They managed all aspects of the sale and made everything go as smoothly as possible. I can’t rate them highly enough

December 20, 2017
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Reply from Not in Use

Thank you very much for taking the time to leave such a good review, we are pleased that you feel your experience with Greenwoods was a positive one and that you were happy with the service that was provided for you.

Rated 5 out of 5 stars

Fantastic service

The entire Greenwoods team are fantastic. Everyone is friendly and I never had any issues with contact. All of the viewings were carried out by the team and they were very understanding of my changing availability. I then received regular updates through the process meaning I knew exactly where we were at all teams.
Brilliant service!

December 11, 2017
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Reply from Not in Use

Thanks for leaving such a good review of the service you received from Greenwoods, we are proud of our customer service skills and to hear you agree is great!

Rated 5 out of 5 stars

After suffering at the hands of other …

After suffering at the hands of other local estate agents, I can definitely say that Greenwoods are the most professional outfit in knowle. Thanks for all the work

December 11, 2017
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Reply from Not in Use

We very much appreciate you taking the time out of your day to leave a review of your experience with Greenwoods and are happy that we provided a pleasant experience for you.

Rated 5 out of 5 stars

Excellent service

A professional, friendly team that went above and beyond the expected service, which was most appreciated.

December 4, 2017
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Reply from Not in Use

Thank you very much for taking the time to leave a review of our services we are pleased that your experience with us was a positive one.

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Rated 5 out of 5 stars

I would highly recommend Greenwoods

I would highly recommend Greenwoods. We have been very happy with the service we have received selling our house close to Victoria Park, Bristol. They created a good impression right from the start. The whole process was very easy. They ran the whole advertising and viewing process very smoothly. They gave us really sound advice when we were considering the offers received. Then through the legal process they were very proactive in chasing up all the parties in the chain and advising us when necessary. We particularly liked the fact that it’s quite a small branch office so we only dealt with 3 or 4 different people so we felt it was quite a personal service and they were all very on the ball. It was the branch manager, Phil who did a lot of the work moving the sale along once we’d accepted the offer. Phil is clearly very experienced so we felt we were in safe hands. Their fee was also very competitive.

November 29, 2017
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Reply from Not in Use

Thank you very much for such kinds words and taking the time out of your day to leave such a positive review. We pride ourselves on ensuring that the service we provide is good and therefore to receive positive feedback is great!

Rated 5 out of 5 stars

Friendly and helpful.

Both Louise and Phil at Greenwoods came across as very genuine and did everything they could to help us with buying our first home. They have changed my perception of estate agents and I'd certainly recommend Greenwoods.

November 29, 2017
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Reply from Not in Use

We appreciate you taking the time to leave a review of our services, we are pleased that your experience of buying your first home was a positive one and are happy to hear that we have had a positive influence on your perception of estate agents.

Rated 5 out of 5 stars

5 stars for Greenwoods

I would thoroughly recommend Greenwoods. They were in contact with us regularly giving updates and guidance, the staff were all lovely and they made the whole experience as easy as it could be for us. We would recommend Pete especially who was massively helpful to us.

November 15, 2017
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Reply from Not in Use

Thank you very much for taking the time to leave a review of our services, we appreciate the positive feedback.

Rated 5 out of 5 stars

Good

Helpful,honest,

November 12, 2017
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Reply from Not in Use

Thank you for taking the time to leave a review of our services.

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Rated 5 out of 5 stars

Lisa at Greenwoods in totterdown …

Lisa at Greenwoods in totterdown bristol was very helpful and was very informative about the rental market she made the whole process very easy

November 11, 2017
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Reply from Not in Use

Thank you, We appreciate you taking the time out of your day to leave a review, I will make sure to pass the message on to Lisa.

Rated 5 out of 5 stars

Great service, thank you

Great service. Always happy to arrange extra viewings and happy to speak on the phone. Dealt with only a few members of staff so didn't feel I was passed around the company. Good first experience of buying my first home. Thank you very much.

November 9, 2017
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Reply from Not in Use

Thank you for taking the time out of your day to leave a review, We appreciate all the positive comments and are pleased that you have a good experience with Greenwoods.

Rated 5 out of 5 stars

I sold my property at greenwoods very …

I sold my property at greenwoods very fast and was very happy with there service! Vicky was extremely helpful and bent over backwards to help me and was also helpful with any questions I had at any time! I would use greenwoods again and would highly recommend them and Vicky she is amazing great asset to greenwoods!

October 11, 2017
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Reply from Not in Use

Thank you for the kind review, we appreciate you taking time to leave such positive comments and will make sure that Vicky and the team are made aware of them.

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Rated 5 out of 5 stars

The team at Greenwoods

The team at Greenwoods, in particular Louise, always went the extra mile to ensure that the purchase went smoothly. I would recommend them highly to anyone either looking to sell or purchase a property. High quality, friendly and professional service with excellent local knowledge.

October 10, 2017
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Reply from Not in Use

Thanks, great to hear that you are happy with your experience of Greenwoods we make it high priority to go the extra mile for all our clients.

Rated 5 out of 5 stars

No complaints

We have experienced a lengthy sale of nearly 10 months, which was a little frustrating although no real fault of Greenwoods. However, throughout the experience our sales progressor communicated regularly and efficiently with us, keeping us fully up to date with any developments, and indeed any shortcomings in developments!
Marketing seemed good, and they were happy to alter some photos at our request.
Their initial valuation of the property was a little optimistic, and Greenwoods had the decency to admit this.
All in all, Yes, we'd definitely recommend them !!

October 2, 2017
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Reply from Not in Use

Thank you for taking the time out of your day to leave such a positive review, we appreciate all the comments and will make sure that the team are made aware. We believe that making sure that the client has a positive experience when dealing with Greenwoods is very important so are happy to hear that you feel like you have had one.

Rated 5 out of 5 stars

All the team were great really helpful …

All the team were great really helpful and made my feel relaxed and kept me informed all the way through the process from start to finish special thanks toLouise, Rhian and Peter

October 1, 2017
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Reply from Not in Use

Thank you for such a positive review, we appreciate you taking the time out of your day.

Rated 5 out of 5 stars

Nothing but praise for Greenwoods

" Nothing but praise for Greenwoods who provided excellent service throughout the house selling process. We would have no hesitation in recommending Phil and team to anyone considering buying, selling or renting in the South Bristol area ".

September 27, 2017
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Reply from Not in Use

Thank you very much for your positive feedback, we appreciate you taking the time to leave such a positive review and will pass on your kind words to the rest of the team.

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Rated 5 out of 5 stars

Great service

Greenwoods in Totterdown, Bristol were helpful, friendly, honest and always willing to accommodate us.
They made buying our house a lot less difficult and have continued to help us even after moving in!

September 26, 2017
Unprompted review
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Reply from Not in Use

We very much appreciated your feedback We strive to maintain high standards and a positive experience for all of our customers.

Rated 5 out of 5 stars

A great and friendly team, delivering a professional service

We were very pleased to sell our house through Greenwoods. From the start of the process to the end everyone we dealt with was professional, knowledgeable and keen to help. The team dealing with pulling together the particulars and photos did a great job and explained everything that we'd asked about. They were great with people coming around to view, and did a good job of keeping us up to date on visiting times as they moved around. Finally, during the process of finalising the sale Phil did a tremendous job of keeping the chain moving and chasing up different things as and when they needed a shove. It felt like he certainly kept things on track as they ran the risk of getting derailed once or twice. We would certainly recommend then to anyone else to use, and should we move again we'll use them too!

August 28, 2017
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Reply from Not in Use

Thank you for such kind words and a positive review of our services, We are pleased that you came away from you experience with Greenwoods and felt happy and pleased with the service that we provided, the kind words will be passed on to the rest of the team.

Rated 4 out of 5 stars

Professional and customer freindly

Very good communication throughout the chain and with conveyancing.
Professional and upfront with their service always returns a call.

August 26, 2017
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Reply from Not in Use

We appreciate the kind review, thank you for taking the time out of your day.

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