GR Finance Ltd Reviews 

179
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, supportive, and professional during every single interaction. Many consumers appreciate this personalized approach, noting that agents make the entire procedure completely smooth and stress-free from start to finish. However, some customers also noted that the application and payment procedures are remarkably fast, straightforward, and reliable. People consistently highlight that loan repayments are highly affordable and well-structured to perfectly suit individual financial needs and schedules. Reviewers value the consistent communication and swift responses received whenever assistance or guidance is requested.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly, with many reviewers... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting the friendly and... See more

Service

People report positive experiences with service, highlighting the friendly staff, quick loan approval, and... See more

User experience

Clients share positive opinions on user experience, highlighting the fast, straightforward application... See more

Payment

Customers reported immense satisfaction with payment, noting that transactions are cheap, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant! Linda dealt with my application. She was so lovely, polite and friendly. I was contacted so quickly to go over my application and finalise details. Linda stayed in constant co... See more

Company replied

Rated 5 out of 5 stars

My Experience with GR Finance has Been sensational, they are really good people & always help you get a good Loan, I've had Several Loans of them & never had a Problem with them. The lady who com... See more

Company replied

Rated 5 out of 5 stars

My agent is Michelle shes absolutely amazing, everything always go so quick and smoothly and even when she comes to the house shes so friendly my toddler has took a shine to her such a lovely person

Company replied

Rated 5 out of 5 stars

I have had a number of loans from GR Finance & the process is extremely easy & quick. Everything is explained clearly. Wendy my agent is absolutely fantastic. She’s extremely helpful, friendly , polit... See more

Company replied


Company details

Written by the company

GR Finance Ltd is an established family run business that specialises in home credit. Bringing small cash loans repayable over a short period to customers that cannot access mainstream credit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(179)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great company

Really great company, never had any problems and my agent is lovely. So quick and efficient and talk through everything with you, definitely recommend

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Been using grfinance for a while now…

Been using grfinance for a while now and their service is excellent, very fast & help in anyway they can. Wendy is lovely and always there if I need to ask anything about my loans. I would 100% recommend this company if anyone is looking for a bit extra help. My payment comes direct out my bank so I never have to worry about paying

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Gr finance

The have always been understanding and fantastic with me the have made it very easy and simple to understand and went through everything with me at my pace would 100% recommend

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

This company has looked after me in the…

This company has looked after me in the last few years I used them my agent kath Thomson has always gone out of her way to help so hopefully I can continue to be a customer had never had anything to complain about always there wen I need them thank you Geoff maddison

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Kath is a really lovely agent

Kath is a really lovely agent, she ensured everything was explained thoroughly before we went ahead with anything and made sure I knew I could contact her regarding any concerns or confusions.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend

Amazing company to deal with I have had several loans and each time has been seamless and the initial application was really easy to do, Pat is amazing always friendly and polite and a pleasure to deal with each time 🥰 I would fully recommend GF Finance to anyone xx

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Ive been with gr finance for years Kath…

Ive been with gr finance for years Kath T is my agent kath is an amazing lady she is one of the best she goes over and beyond to help thank you

August 12, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

Rated 5 out of 5 stars

Agent was very helpful and responded to…

Agent was very helpful and responded to any queries straight away, explaining everything I needed to know and step by step can’t fault her, very friendly and polite,the whole process from start to finish was quick and easy to even setting up repayments with no hassle or stress, thank you ☺️

August 12, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

Rated 5 out of 5 stars

Amazing company really good agents…

Amazing company really good agents always on hand to help you out always really friendly towards you

August 12, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

It’s good to hear that you are happy with the service we have provided. We aim to deliver exceptional customer satisfaction.

Rated 5 out of 5 stars

Amazing service from this company

Lovely lady I met her name was wendy, very efficient will definitely be using again

August 12, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

The local agents at GRF are really important to us, and the level of care they provide is second to none. Thank you for your review.

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