GR Finance Ltd Reviews 

179
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, supportive, and professional during every single interaction. Many consumers appreciate this personalized approach, noting that agents make the entire procedure completely smooth and stress-free from start to finish. However, some customers also noted that the application and payment procedures are remarkably fast, straightforward, and reliable. People consistently highlight that loan repayments are highly affordable and well-structured to perfectly suit individual financial needs and schedules. Reviewers value the consistent communication and swift responses received whenever assistance or guidance is requested.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly, with many reviewers... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting the friendly and... See more

Service

People report positive experiences with service, highlighting the friendly staff, quick loan approval, and... See more

User experience

Clients share positive opinions on user experience, highlighting the fast, straightforward application... See more

Payment

Customers reported immense satisfaction with payment, noting that transactions are cheap, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant! Linda dealt with my application. She was so lovely, polite and friendly. I was contacted so quickly to go over my application and finalise details. Linda stayed in constant co... See more

Company replied

Rated 5 out of 5 stars

My Experience with GR Finance has Been sensational, they are really good people & always help you get a good Loan, I've had Several Loans of them & never had a Problem with them. The lady who com... See more

Company replied

Rated 5 out of 5 stars

My agent is Michelle shes absolutely amazing, everything always go so quick and smoothly and even when she comes to the house shes so friendly my toddler has took a shine to her such a lovely person

Company replied

Rated 5 out of 5 stars

I have had a number of loans from GR Finance & the process is extremely easy & quick. Everything is explained clearly. Wendy my agent is absolutely fantastic. She’s extremely helpful, friendly , polit... See more

Company replied


Company details

Written by the company

GR Finance Ltd is an established family run business that specialises in home credit. Bringing small cash loans repayable over a short period to customers that cannot access mainstream credit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(179)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful.

Wendy has been my Agent for a while,she's always been great and very helpful. She makes everything straightforward and goes out of her way to do so. I would reccomend GR Finance to anyone looking to get a loan.

August 6, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

Rated 5 out of 5 stars

Fab service

Fab service, quick, friendly and efficent . No hassel at all to apply and had money as soon as i filled out the extremely easy forms sent via txt so really convienient !

August 6, 2026
Unprompted review
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Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

Reliable

Reliable, truth worthy company, my agent Wendy is excellent, always there to help, kind friendly service. 😊

August 6, 2026
Unprompted review
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Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

Wendy is honestly so helpful and always…

Wendy is honestly so helpful and always there when needed, she’s a lovely woman to talk to and her service is fab!

August 6, 2026
Unprompted review
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Reply from GR Finance Ltd

The local agents at GRF are really important to us, and the level of care they provide is second to none. Thank you for your review.

Rated 5 out of 5 stars

Great company

Easy application process and very fast from the application to receiving the money from them. Can't fault them and Wendy my agent is lovely.

July 23, 2026
Unprompted review
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Reply from GR Finance Ltd

Thank you for taking the time to review us. We are really happy that you are enjoying the service we provide.

Rated 5 out of 5 stars

Great reliable service

I have used GR Finance for many years, Wendy is a lovely lady very friendly and helpful, quick, efficient and always makes time to help at my convenience, definitely recommend

August 5, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

The local agents at GRF are really important to us, and the level of care they provide is second to none. Thank you for your review.

Rated 5 out of 5 stars

Gr finance are an amazing company .i…

Gr finance are an amazing company .i have been using them for years.nice and easy to apply with a fast decision .my lady it called pat and she is polite, friendly and goes above and beyond to help me.i would highly recommend if needing a short term loan at an affordable repayment

August 5, 2026
Unprompted review
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Reply from GR Finance Ltd

We always try to overdeliver for our customers, so thank you for your review. I’m glad you are enjoying working with us.

Rated 5 out of 5 stars

My Agent Wendy is professional but at…

My Agent Wendy is professional but at the same time she is lovely and makes the loan process easy. I cannot fault the process and after care when the loan is finalised

August 5, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

My agent is Jo she is lovely and I

My agent is Jo she is lovely and amazing to work with i have work with Jo a cuppel of times now

May 21, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

Excellent service

My agent Wendy is amazing always helpful, quick, easy and efficient. Brilliant company have used them for years

August 5, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

I would definitely recommend GR Finance…

I would definitely recommend GR Finance when looking for a loan. My agent Wendy Hunter is very professional but is friendly and helpful and if I ever have an issue I feel like I can speak to her and she always does her best to solve my problem every time. Her customer service is second to none and I am very happy with GR Finance services

July 24, 2026
Unprompted review
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Reply from GR Finance Ltd

Thank you for taking the time to review us. We are really happy that you are enjoying the service we provide.

Rated 5 out of 5 stars

The collector is very helpful very…

The collector is very helpful very friendly amd they are very easy to deal with i have no problem with the service and the company

August 5, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

friendly staff who go above and beyond

friendly staff who go above and beyond, easy payment instead of having people coming to your door

August 5, 2026
Unprompted review
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Reply from GR Finance Ltd

Thank you for your review; it’s greatly appreciated.

Rated 5 out of 5 stars

My agent is Wendy she is a lovely woman…

My agent is Wendy she is a lovely woman really nice really helpful and I can get hold of her anytime will be using again

July 1, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

Would recommend

Used them a few times and would definitely use again. Very quick approval (if approved) never had any issues and the money comes out on a day I choose so no late payments.

August 5, 2025
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review; it’s greatly appreciated

Rated 5 out of 5 stars

My agent Natalie has helped me and…

My agent Natalie has helped me and welcomed me and managed everything superb over the years i have anxiety and i have trouble actually communicating with people and the help and support and guidance with my finances i would never change agent otherwise i wouldn't be here as id be scared incase i get scamed i highly recommend i would never have another agent here thats a promise as id be to wary so thanks to Natalie i highly recommend this company ive been here since 2024 🫰🏼

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

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