GR Finance Ltd Reviews 

179
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, supportive, and professional during every single interaction. Many consumers appreciate this personalized approach, noting that agents make the entire procedure completely smooth and stress-free from start to finish. However, some customers also noted that the application and payment procedures are remarkably fast, straightforward, and reliable. People consistently highlight that loan repayments are highly affordable and well-structured to perfectly suit individual financial needs and schedules. Reviewers value the consistent communication and swift responses received whenever assistance or guidance is requested.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly, with many reviewers... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting the friendly and... See more

Service

People report positive experiences with service, highlighting the friendly staff, quick loan approval, and... See more

User experience

Clients share positive opinions on user experience, highlighting the fast, straightforward application... See more

Payment

Customers reported immense satisfaction with payment, noting that transactions are cheap, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant! Linda dealt with my application. She was so lovely, polite and friendly. I was contacted so quickly to go over my application and finalise details. Linda stayed in constant co... See more

Company replied

Rated 5 out of 5 stars

My Experience with GR Finance has Been sensational, they are really good people & always help you get a good Loan, I've had Several Loans of them & never had a Problem with them. The lady who com... See more

Company replied

Rated 5 out of 5 stars

My agent is Michelle shes absolutely amazing, everything always go so quick and smoothly and even when she comes to the house shes so friendly my toddler has took a shine to her such a lovely person

Company replied

Rated 5 out of 5 stars

I have had a number of loans from GR Finance & the process is extremely easy & quick. Everything is explained clearly. Wendy my agent is absolutely fantastic. She’s extremely helpful, friendly , polit... See more

Company replied


Company details

Written by the company

GR Finance Ltd is an established family run business that specialises in home credit. Bringing small cash loans repayable over a short period to customers that cannot access mainstream credit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(179)

179 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Never had any problems, I see chantel for my loans and the service is always fast and reliable.

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

My agent is Joan she is absolutely…

My agent is Joan she is absolutely amazing any information I need she is happy to help nothing is to much trouble. She is a credit to your team

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

Highly recommend

I have had a number of loans from GR Finance & the process is extremely easy & quick. Everything is explained clearly. Wendy my agent is absolutely fantastic. She’s extremely helpful, friendly , polite & always goes above & beyond to help! She responds very quickly and never makes me feel like I’m bothering her (which I probably do sometimes haha) I have had no negative experiences , I’m extremely happy with the way Wendy handles everything. I highly recommend.

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review; it’s greatly appreciated.

Rated 5 out of 5 stars

Wendy has been fantastic with me for…

Wendy has been fantastic with me for years since I first took a loan out I can’t recommend GR Finance enough

July 1, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

Been with company for years

Been with company for years , I would highly recommend Diane she is always happy to help.

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

Fabulous Company

I have been with them with a couple of years, my agent Diane is always polite, friendly and exceptionally helpful. All the information is passed on professionally by her and she gives excellent service.

May 14, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review; it’s greatly appreciated.

Rated 5 out of 5 stars

Brilliant

So helpful, sorted a loan out very easily with no hassle or problems. Would definitely recommend and I will use them again

August 3, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for taking the time to review us. We are really happy that you are enjoying the service we provide.

Rated 5 out of 5 stars

Would rate this 10 if I could… Wendy my…

Would rate this 10 if I could… Wendy my agent is amazing professional and efficient. Great service 🙂

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. I will pass on your kind words to your local representative, who I know will appreciate the time you have taken to send this to us.

Rated 5 out of 5 stars

Gr finance have been brilliant…

Gr finance have been brilliant throughout my time with them I think it's roughly 4 or 5 year now, Natalie my agent is brilliant she's very professional and polite

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We always try to overdeliver for our customers, so thank you for your review. I’m glad you are enjoying working with us.

Rated 5 out of 5 stars

Excellent communication and excellent…

Excellent communication and excellent service.. everything explained in full and detail and I feel comfortable discussing things .

August 3, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We always try to overdeliver for our customers, so thank you for your review. I’m glad you are enjoying working with us.

Rated 5 out of 5 stars

My collector is amazing I messaged and…

My collector is amazing I messaged and she sorted it straight away my collector is Wendy Hunter amazing woman

April 17, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

Wendy is a lovely agent who goes above…

Wendy is a lovely agent who goes above and beyond to help and makes things easy

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for taking the time to review us. We are really happy that you are enjoying the service we provide.

Rated 4 out of 5 stars

Great company my agent Chantel is…

Great company my agent Chantel is absolutely fab always stays in contact and keeps me updated on my accounts excellent service every time x

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for taking the time to review us. We are really happy that you are enjoying the service we provide.

Rated 5 out of 5 stars

Natalie my agent went a above and…

Natalie my agent went a above and beyond to help me with wat ever i needed i would defo recommend natalie to anyone who asks 👍

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. I will pass on your kind words to your local representative, who I know will appreciate the time you have taken to send this to us.

Rated 5 out of 5 stars

My agent Chantal is absolutely amazing

My agent Chantal is absolutely amazing, If i need her she is there, I have no problem with her always does my loans for my holidays she is an absolute star. The service is great and my loans dont take long to go in. MY payments r always reasonable.

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

The whole experience was perfect for…

The whole experience was perfect for when I was struggling and Wendy was really nice to talk to and helpful . Would definitely use again and recommend to others

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review; it’s greatly appreciated.

Rated 5 out of 5 stars

Gr finance

My agent is Wendy and everything goes smoothly with her and straight forward easy to contact if need to ask her anything and always available if need her for anything even when doing the loans always good

September 4, 2025
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

Wendy is helpful and always makes sure…

Wendy is helpful and always makes sure everything is explained and smooth to do. Thanks so much

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look