GrooverReviews 

1,482
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 364 reviews, reviewers overwhelmingly had a great experience with this company, finding it to be a solid and legitimate platform for artists seeking real listens and transparent feedback. Many customers appreciate the platform's ability to connect them with curators and industry professionals, leading to increased visibility and growth for their music careers. The user experience is often described as easy, intuitive, and effective, with many highlighting the helpfulness of the staff and the quality of the feedback received. However, some people were dissatisfied with the service, mentioning that they received disappointing results, such as tracks being added to playlists with very few followers or receiving generic feedback. A few other people also felt that the feedback provided was not always honest or that the platform did not deliver on its promises of meaningful exposure.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, often describing the platform as... See more

Service

People report ambiguous experiences with service, with many finding it helpful for connecting artists with... See more

Social media

Reviewers highlight positive aspects of social media, with many finding it a great platform for connecting... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, understanding, and... See more

Website

Consumers find the website to be positive, highlighting its ease of use, transparency, and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They delivered! - shares and insight from curators - most importantly - on a per £ or $ spend for promotion - this has worked as a very cost effective but also very fruitful campaign in terms of gett... See more

Rated 4 out of 5 stars

Groover provides a great platform to get your music out in the community to ears that would probably never hear your music. The feedback is very good constructive criticism . The impact of having my m... See more

Rated 4 out of 5 stars

Groover is a solid platform for indie artists who want real listens and transparent feedback. The ability to target specific curators and actually receive responses sets it apart. Of those curators I’... See more

Rated 5 out of 5 stars

First of all, I must say that I am wary of marketing and promotional tools, as I have been "taken" and never received money back. This is why I love "Grooviz" for credit back for any curators that don... See more


Company details

  1. Music Management and Promotion

Written by the company

Groover helps artists get their music heard. Through an innovative web platform, Groover connects artists who want to promote their music with the best curators, radios and labels seeking emerging talents. On groover.co, artists can send their music directly to a selection of blogs, radios, playlist curators, record labels and pros of their choice, get feedback guaranteed, and coverage! More than 5 million pieces of feedback have been given by more than 3,000 active music curators and pros, 1MM+ shares (reviews, playlist adds etc.) and 1,000+ signatures on record labels happened thanks to Groover.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,482)

456 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you to the Groover team for the…

Thank you to the Groover team for the support and interesting campaign that helps me grow and develop as a small independent artist. Professional work and trust that can showcase your creative work to high-level music experts.
Thanks.

April 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect!

Perfect! I got fair results on a small budget campaign. I also got a discount from Soundcloud and free Hype.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Transparent System

Transparent System. Unlike pitching into the void, you always get a response. The setup is easy on the eyes. Very organized.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

I had a very frustrating and concerning…

I had a very frustrating and concerning experience with Groover.

My Grooviz balance was suddenly reduced to 0 after a “system adjustment.” The 6 Grooviz removed from my account were part of my paid balance, not a bonus or error. I provided proof from my own invoices showing that these credits were purchased, yet they were not restored and no clear explanation was given.

From a consumer perspective, removing paid credits without proper justification raises serious legal concerns under EU consumer protection rules.

The service quality was also extremely disappointing. I received multiple generic, copy-paste style feedback messages from different curators that did not feel personal or useful. Several responses were not even in English.

In some cases, curators claimed they would share or publish my track, but this never happened. More than 50 days have passed with no follow-through.

Overall, I paid for a service that did not deliver meaningful feedback, did not fulfill promises, and removed credits from my account without proper resolution.

I cannot recommend this platform.

April 2, 2026
Unprompted review
Groover logo

Reply from Groover

Hi Krisztina,
I'm really sorry about this situation. As explained to you by email, this measure was taken after we had mistakenly credit you with 30 Grooviz, so you actually won credits in the process. I've reached out to you directly to see if we can find a solution here so you can keep on using Groover as you did for the past few years, All the best,
Dorian

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Rated 1 out of 5 stars

This company ripped me off for $140.00.

This company ripped me off for $140.00.
They don't have a live customer service number. They chat with you and pretend they can't understand why your contacting them. They have fake curator list to get you to spend money on fake contacts that will only give you a lame critique on your music as a response. Your music will not get placed on any playlist. You will not receive anything back for the money you spend. Then they tried to get me to join the Groover club to pay $100.00 a month for them to give you training and guidance for your promotion.
Stay away from Groover. It's a waste of your money. -Vuduh Gazzi

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to this wonderful platform!

Thanks to this wonderful platform, I managed to get answers to my questions, finally getting them from professional people who did not hesitate to speak clearly and motivatingly!

April 21, 2026
Unprompted review
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Rated 5 out of 5 stars

From "Brutal King" to a trusted partner: this is how you do support

In the past, I have been very critical (and my 'Brutal King' approach pulled no punches), highlighting technical flaws and inefficiencies in the curation system. However, a service's true quality isn't measured when things go smoothly, but by how it handles dissent.
​After a direct exchange, I finally encountered a level of humanity and professionalism that goes beyond cold business logic. They listened to my technical evidence, didn't ignore my feedback, and showed a genuine willingness to improve. For this reason, I am sticking with the platform: when transparency and dialogue are present, collaboration becomes possible. I found real people who stand by their work, which is fundamental for any professional. My perspective has changed: the potential has always been there, but now I’ve finally seen the concrete will to transform it into substance. Now, that is music to my ears!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Righteousness Take Root

Life is a seed only the fruit of the spirit can water. Your own soul is priceless and should be guarded, You showed love to God without knowing at the Second Coming. For that you will be remembered forever!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Real humans, real traction in 18 days

“I pushed an independent release through Groover on 22 March and within 18 days it had 44+ countries listening, 99 % save rate, 30+ playlists and 6 radio spins. What I like most is that every curator reply feels human—lots of detailed feedback, clear ‘yes/no,’ and several editors followed up off-platform. If you have a properly finished track and want honest ears plus real coverage, this platform delivers

April 12, 2026
Unprompted review
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Rated 1 out of 5 stars

Generic 'feedback' gets approved by Groover Staff.

I went to do one campaign and was baffled by how generic and unhelpful everyone was, from curators to the staff.

Some statistics before jumping into it:
Paid $150
16/50 curators came with generic/nonconstructive feedback
1/50 curators came with a promise to share.

The service is marketed as 'Marketing for your music,' 'Promoting your music,' and 'Attention for your music.' It should be "Get Feedback on Your Music."

And instead of providing actual feedback, it was rejections, which the staff has mentioned is okay. So a 15-word text saying something like, 'Good track, high energy, not my taste' is what you pay for!

That is a rejection. Then the staff shifted and said you actually pay for someone to listen to your music. Again, you can determine in 10 seconds if a song is not yours and reject it, allowing the credits to go to someone who genuinely wants to provide proper feedback and listen to it.

Some of the 'feedback' from different curators was also very similar in its markup, like:

Curator A: Keep exploring your sound, and feel free to send more music anytime; I will be happy to listen.

Curator B: Keep creating and sharing your music, and feel free to send more tracks in the future; I will be happy to listen.

The sign-up and campaign creation process did not mention that you would receive feedback or a listen for your plays, which could cause misunderstandings if the platform is not explained to your customer.

I picked curators one by one, but even stations with the genre name said it's not our genre. I.e., sending a techno track to a techno radio station and then them saying, "We don't play techno!"

The staff team responded with, "I'm puzzled; so many thousands of artists did get it." This is a very dismissive way to approach a problem.

They also seem to keep repeating other services and state that pay-for-play is prohibited, which I am not asking about; I am mentioning the poor communications, clarity of the service, and poor execution of the Groover service, not other services.

I am to receive a partial refund, but they did not credit back the reported poor feedback. I will not be using this service again due to the unsatisfactory customer service.

I was 'helped' by Emma and Dorian.

To the reply:

You are making assumptions, which isn't great to do, someone is stating about issues in your service and asking for a refund because I am unhappy with the quality of the service. That is not the time to assume or be rude or unfriendly, which you have been during the entirety of the support conversation.

I know what pay to play is in other industries I work for like paying for a content creator to play a game in the gaming industry. I did nowhere see that Groover is not this and what the service entailed when signing up, everyone understands that not everyone will share it and that is where I commented your flaws of this service and the generic, copy pasted and unhelpful feedback you receive, I have marked all but 1 submissions I got so far with 1 star, and as you can read 2 examples above this, it's copy pasted and generic by two different creators.

"We cannot refund the answered submissions as the service has been provided and the curators have been paid for providing feedback to you."

Yes you can.
The service hasn't been provided; it's not feedback, and if this seriously is the quality you pursue and want to attack your unhappy customers about, then I really hope everyone sees and reads this so they will see what kind of 'feedback' they'll receive.

April 10, 2026
Unprompted review
Groover logo

Reply from Groover

Hi Bram, this review tends to indicate that you clearly understand and already understood the difference between pay-for-play services, and what we offer with Groover, even from the start. However, your first message addressed to our support team was: "I was under the impression I would only play for people sharing our song. We are now getting feedback, which we haven't asked for, that I think still credits us, while nothing is in place. How does that work?"

We then proceeded to explain that this is not how Groover works. This would be payola/pay-for-play which is contrary to Spotify/radio stations guidelines, curation ethics, and would also reduce to 0 the value of a share. We guarantee that the curators & pros will listen to your music and provide an answer/feedback, Some answers can be more detailed than others for sure, and they act first and foremost as a proof of listening, that the curators have properly considered your track for sharing or not. You did get a promise to share among your results.

Upon your request, we then proceeded to cancel your campaign and refund the credits for the submissions that hadn't received an answer yet (65% of the amount), which we don't usually do and are in no obligation to do once a campaign is sent. We cannot refund the answered submissions as the service has been provided and the curators have been paid for providing feedback to you.

We did mention that over 750,000 artists have used our service since the beginning and understood how it works, also because we show it everywhere on the website. I'm really sorry you were disappointed with how Groover works and the answers you received, and also how we answered on support. We're doing our best here, but the service has been provided by the 16 curators indicated, they were paid for their answers, and we therefore cannot refund these.

Good luck with everything,
Dorian

EDIT/Answer: I'm really not trying to attack you or anything. I don't think that trying to explain our approach, our system and our decision is out of line here, as it can help anyone who reads this make their own assessment, and also provides more explanations about what Groover is, which could help potential readers decide whether it is what they're looking for.

I answered in a neutral and pragmatic tone to your messages, which were also in that vibe that I tried to match. There must have been some miscommunication / misunderstanding about the tone of our messages, I don't think my answer to the review is in any way "rude" or "unfriendly". I want to apologize if that's how they appear.

Rated 5 out of 5 stars

Good opportunity

Its a good opportunity to show new talents and new music feelings to the pros of the industry.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Top

For years, as an independent songwriter, I was looking for a platform like Groover. It gives artists a real opportunity to get their lyrics, music, and creative ideas heard by the right people

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Groover and their curator are only interested in their own profits

My experience with the Groover platform has, unfortunately, been very negative. At first glance, the service seems professional, but the reality is quite different. Most of the feedback I received was extremely generic and gave the impression that the curators hadn’t even listened properly. It’s often the same phrases and clichéd comments that have no real value for an artist who wants to improve their music or get relevant feedback.

Groover also gives the impression that it provides direct access to high-quality curators and media outlets, but in practice, the caliber of many of them is highly questionable. The curator filter is weak, and a large portion of them come across as untrustworthy or completely irrelevant to the given music style.

However, I see the biggest problem in the fact that the service uses marketing and misleading language that suggests a greater chance of actual promotion than actually exists. Ultimately, it comes across more as a system for collecting fees from musicians than as a serious platform for supporting music.

For me, this has been a very disappointing experience. If you’re looking for quality feedback or real connections in the music industry, Groover is not a good choice in my opinion.

They also encourage and exacerbate discrimination against poor/disadvantaged artists, favor the wealthy, refuse to issue refunds, and violate EU consumer rights—because if I am not satisfied with the quality of service, I have the right to a refund

April 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Until now

Until now, and hope the rest of my career, Groover acts doing a great job connecting artists with playlist curators/influencers making your work more accesible ti everyone.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Used it for 2–3 years

Used it for 2–3 years, and many of my songs were accepted. In the end, though, the playlists are small (100–5,000 followers), and placements are only temporary (1–4 weeks) before you’re removed again. I don’t recommend it — save your money.
SubmitHub is even worse by the way.

May 10, 2025
Unprompted review

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