What a pleasure working with Luke and Bradley. Even under pressure they delivered and completed the job. They are both a credit to the company. They work amazingly as a team. They are extremely practi... See more
Company replied
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Review summary
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Reviews shaping this summary
We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communicat... See more
Company replied
great service from start to finish. initial visit to survey work areas went well. Procurement process was easy installation and demob was carried out in a very efficient and safe manner equipment... See more
Company replied
Great experience with this company - all queries answered promptly, ordering online was easy (collected items) and guys at the collection point couldn’t have been more helpful. Also the product is gr... See more
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Company details
About GroundGuards
Written by the company
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
Contact info
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, United Kingdom
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
Professional service undertaken by a…
Professional service undertaken by a great team very tricky access give the lorry driver a raise
January 14, 2026
Unprompted review
Reply from GroundGuards
Thanks for taking the time to leave a review. Really happy to hear the team delivered a professional service, especially with the tricky access on site. We’ll pass your comments on to the team - and to the driver! If there’s anything else you need, please get in touch.
Best,
Mike - Marketing Manager
Golf Course for SEGL
The lads that turned up were efficient and helpful from the start
Michael Lapworth did an amazing job on the machine and got the pannels laid exactly how we wanted
January 12, 2026
Unprompted review
Reply from GroundGuards
Thanks for taking the time to leave a review. Really pleased to hear the team were helpful and everything went smoothly on site. We’ll pass your comments on to the team. If there’s anything else you need, please get in touch.
Best,
Mike - Marketing Manager
Michael lapworth and the team done a…
Michael lapworth and the team done a excellent job today
January 7, 2026
Unprompted review
Reply from GroundGuards
Thanks for the kind words! I’ll make sure Michael and the team hear this. Really glad we could help you today. Please let us know if there’s anything further we can help with.
Best,
Mike - Marketing Manager
Ground guard matting.
I was able to order and get delivered to site with the minimal amount of disruption
December 16, 2025
Reply from GroundGuards
Thanks for taking the time to leave a review. We’re pleased to hear that we were able to help with a smooth delivery to site. Please get in touch if there’s anything further we can help with in future.
Best,
Mike - Marketing Manager
Great product
Great product
Great service
Only reason for 4 stars. I didnt receive notice for delivery after stating this is what's needed
December 3, 2025
Reply from GroundGuards
Thanks so much for your review. We're really glad to hear you’re happy with the product and our service.
I’m sorry you didn’t get a delivery notification, especially after you’d asked for one. We did pass your instructions on to our delivery partner, but it looks like they didn’t follow through this time. We’ll share this feedback with them so we can tighten things up.
We want ordering and delivery to be as smooth as possible, so thanks for letting us know - it really helps.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thank you for your review. Glad we could help and that the team looked after you.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks for the review, happy we could help. Give us a shout if there is anything we can help with in the future.
Best,
Mike - Marketing Manager
Reasonable price & fast delivery
October 7, 2025
Reply from GroundGuards
Thanks for your feedback. We’re happy we could help. Please get in touch if there’s anything else we can assist with.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thank you for your feedback. We’re happy we could help you! Please get in touch if there’s anything else we can assist with.
Best,
Mike - Marketing Manager
The operatives were very good at their…
The operatives were very good at their job and great communicators. Pleasure to work with.
October 7, 2025
Unprompted review
Reply from GroundGuards
Thanks for the feedback! Really good to hear the team made a great impression on site, I’ll be sure to pass that on to them.
Best,
Mike - Marketing Manager
Great Service
Quick response, knowledgeable team and kept up to date with the progress of the order!
Couldn't ask for anything more from a supplier.
October 7, 2025
Reply from GroundGuards
Thanks for the great review! Really glad the team could help and keep things moving smoothly for you. Appreciate you taking the time to share it.
Best,
Mike - Marketing Manager
Helpful staff when I ordered
Helpful staff when I ordered. Very good communication regarding delivery. Overall excellent.
September 12, 2025
Reply from GroundGuards
Thanks for the review! Really glad the team could help and keep you updated on delivery.
Best,
Mike - Marketing Manager
As always quick,tidy and very…
As always quick,tidy and very professional
August 27, 2025
Unprompted review
Reply from GroundGuards
Thanks so much! Great to hear you’ve had a quick and professional experience with us.
Best,
Mike - Marketing Manager
Great customer experience from chatbot…
Great customer experience from chatbot through to delivery. Thank you!
August 25, 2025
Reply from GroundGuards
Thanks for your review! Really pleased to hear everything went smoothly. Hope we can help you out again soon.
Best,
Mike - Marketing Manager
Polite, Friendly, Efficient
Staff were very polite and friendly on the phone. Order was processed quickly & communication was excellent throughout. Efficient and fast delivery. Very happy with the product. I would definitely recommend GroundGuards and would buy from them again.
August 19, 2025
Reply from GroundGuards
Thanks so much for your lovely feedback. Great to hear everything went smoothly for you from start to finish. It really means a lot that you’d recommend us, and we’ll be glad to help out on your next project.
Best,
Mike - Marketing Manager
Very impressed
Really helpful and patient staff who answered all our queries clearly and politely before we sorted an order.
We were kept up-to-date with the order and delivery, including on the day. The order was worked around our availability too, which I was very impressed by and appreciated as made things our end much easier.
August 18, 2025
Reply from GroundGuards
Thanks so much for taking the time to write this. I’m really glad the team were able to answer your questions and work around what suited you best. It’s great to know it made things easier for you.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks for the kind words and recommendation, really appreciate it!
Best,
Mike - Marketing Manager
Eggborough cricket pitch
No fuss. Plated out a road way across a cricket pitch. Quick and efficient
August 8, 2025
Unprompted review
Reply from GroundGuards
Thanks for the great feedback! Glad to hear the roadway went in smoothly. Quick and efficient is exactly what we aim for.
Best,
Mike - Marketing Manager
These guys got the job done without any…
These guys got the job done without any issues in and excellent timely manner
Great job well done lads
August 5, 2025
Unprompted review
Reply from GroundGuards
Thanks for the review. Great to hear the lads got it done without any issues and on time. I’ll pass that on to the team - they’ll be pleased.
Great service
Great service , lads turned up were very professional explained the process and completed works as they promised , would highly recommend
July 9, 2025
Unprompted review
Reply from GroundGuards
Thanks for taking the time to leave a review. Really glad to hear the lads looked after you and everything went to plan. We appreciate the recommendation and will make sure your feedback gets passed on to the team.
Best,
Mike - Marketing Manager
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