What a pleasure working with Luke and Bradley. Even under pressure they delivered and completed the job. They are both a credit to the company. They work amazingly as a team. They are extremely practi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communicat... See more
Company replied
great service from start to finish. initial visit to survey work areas went well. Procurement process was easy installation and demob was carried out in a very efficient and safe manner equipment... See more
Company replied
Great experience with this company - all queries answered promptly, ordering online was easy (collected items) and guys at the collection point couldn’t have been more helpful. Also the product is gr... See more
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Company details
About GroundGuards
Written by the company
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
Contact info
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, United Kingdom
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
Excellent service
The team at GroundGuards were excellent. They jumped on a job last minute and delivered perfectly. Very efficient and great communication. Would recommend and will definitely use again.
November 9, 2024
Unprompted review
Reply from GroundGuards
Thank you for the lovely feedback! We’re glad we could help out at short notice and deliver what you needed. It’s great to hear you’d recommend us, and we’re looking forward to working with you again!
Best,
Mike - Marketing Manager
Very efficient
The team at GroundGuard have been very efficient. Stuart arranged a quotation very quickly and booked us in for a site visit and installation at short notice. The installation was quick and efficient, Arthur and his co-worker were on site, worked quickly and safely. The Xtrememats are for a site compound area for the next few months, they look like they will withstand the test of time.
November 29, 2024
Unprompted review
Reply from GroundGuards
Thank you for your great feedback! We're delighted Stuart, Arthur, and the team provided quick and efficient service for your site compound setup. It's fantastic to hear you're impressed with the XtremeMats' durability already.
We’d love to see the mats in action! If you'd like to share any pictures of your compound area, feel free to send them over to marketing@ground-guards.co.uk. Your experience could help others see the benefits of XtremeMat too.
Best,
Mike - Marketing Manager
The wrong stillages were sent but this…
The wrong stillages were sent but this was rectified, no questions asked very quickly and at no extra cost.
Great service.
November 6, 2024
Reply from GroundGuards
Thank you for your understanding! We're glad we could resolve the issue quickly and to your satisfaction. Your feedback means a lot to us, and we look forward to working with you again in future.
Best,
Mike - Marketing Manager
Good all round service
Very quick response to initial enquiry, informative site survey meeting followed by impressive installation. All completed to agreed programme - even managed to install additional sections in the same visit.
November 19, 2024
Unprompted review
Reply from GroundGuards
Thank you! We're glad we could deliver a quick response, a helpful survey, and an efficient installation. We look forward to working with you again in future.
Best,
Mike - Marketing Manager
Xtreme Mats
Xtreme Mats delivered in the quality as expected. On time deliveries with smooth install by the installation team.
November 18, 2024
Unprompted review
Reply from GroundGuards
Thank you for your kind words! We're thrilled to hear you were pleased with the quality, timely delivery, and smooth installation of our Xtreme Mats.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks for your review! We're really glad to hear you were happy with our service and delivery. Hope to work with you again soon!
Best,
Mike - Marketing Manager
Good company
Good company, well organised and if there is a supply problem ( as we had) will help and find a work around.
Would recommend to anyone, very happy.
November 6, 2024
Reply from GroundGuards
Thank you for your review! We’re so glad we could help find a solution for you. Your recommendation means a lot to us, and it’s great to hear you’re happy with our service. If there’s anything else we can do, just let us know!
Best,
Mike - Marketing Manager
Good and reliable service.
November 8, 2024
Reply from GroundGuards
Thanks so much for your feedback! We're really glad you found our service reliable.
Best,
Mike - Marketing Manager
"Xtreme Mats"
"Xtreme Mats": Came as advertised and provided the temporary road surface needed to allow HGVs to move in and out of site as needed without issue. Installed and removed efficiently and on time. Ground Guards sales team were helpful and addressed our requirements efficiently.
October 31, 2024
Unprompted review
Reply from GroundGuards
Thanks so much for the feedback! We’re glad to hear Xtreme Mats did the job smoothly and that our team could help out. Looking forward to working with you again!
Best,
Mike - Marketing Manager
Good communication & came when they…
Good communication & came when they said they would.
October 25, 2024
Reply from GroundGuards
Thank you for your feedback! We're glad to hear you had a positive experience with our team’s communication and reliability. We appreciate your trust and look forward to working with you again!
Best,
Mike - Marketing Manager
Exceptional service
The quality of the delivered service is better than expected. Recommend this company.
October 24, 2024
Unprompted review
Reply from GroundGuards
Thanks so much for the feedback! We’re really pleased to hear our service went above and beyond for you. Your recommendation means a lot – if there’s anything else we can do, just let us know!
Best,
Mike - Marketing Manager
Mats turned up when expected
Mats turned up when expected and install team were very efficient
October 21, 2024
Unprompted review
Reply from GroundGuards
Thanks for the feedback! Glad to hear the mats arrived on time and that our install team made things easy. Hope to work with you again soon!
Best,
Mike - Marketing Manager
Really prompt and helpful service
October 15, 2024
Reply from GroundGuards
Thanks for the great feedback! We're glad we could help quickly. If you ever need anything else, just let us know!
Best regards,
Mike - Marketing Manager
Excellent service, go above and beyond to meet your needs
Emma was great help helping me through the whole process, once everything was finalised Emma organised delivery for the next day. Excellent service would recommend for your ground guarding needs :)
September 30, 2024
Reply from GroundGuards
Thank you for the great feedback! We're so glad Emma could assist you, and that you were happy with the service. If you need anything else, feel free to reach out!
Best regards,
Mike - Marketing Manager
Reply from GroundGuards
Thank you for your great feedback! We're glad to hear you had a positive experience with our sales team and delivery service.
Best,
Mike - Marketing Manager
FLOORING
We recently purchased flooring, and everything went perfectly. The quality is excellent, the installation was smooth, and the service was outstanding. Highly recommend!
September 4, 2024
Reply from GroundGuards
Thank you so much for your wonderful review! It’s fantastic to know you're pleased with the quality of our matting and the service you received. Your recommendation means the world to us, and we’re so glad we could help make your project a success! Should you need anything in the future, please don’t hesitate to reach out.
Best,
Mike - Marketing Manager
Reply from GroundGuards
We’re delighted to know you had a positive experience with us! Thank you for the wonderful review.
Best,
Mike - Marketing Manager
Great service as always ,quick to…
Great service as always ,quick to respond on any issues ..
September 4, 2024
Reply from GroundGuards
We’re thrilled to hear you’ve had a good experience with us! Thanks for the lovely review.
Best,
Mike - Marketing Manager
Reply from GroundGuards
We’re so glad to hear you enjoyed our service from start to finish! Thank you for sharing your positive experience.
Best,
Mike - Marketing Manager
Excellent service
Excellent service. Lynton was great with our boys and was very patient with the preparation to start working. Exceedingly helpful with extra material ordering and was a pleasure to be around. Very impressed with this company would highly recommend use of this company and will be dealing with them in future.
June 11, 2024
Unprompted review
Reply from GroundGuards
Thanks so much for your review! We’re really glad to hear you had a great experience with Lynton and our service. Your feedback means a lot to us. We appreciate the recommendation and look forward to working with you again.
Best,
Mike - Marketing Manager
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