Has taken a few weeks to notice any effect, having suffered from neuralgia and poor sleep patterns these have now improved. Thought I’d trial not having my gabapentin medication tonight as haven’t ha... See more
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Have had severe pain from back injury since 1997 several surgeries lumber, then !! breast cancer , too many drugs etc My son had started using his Grounding mat and suggested I try Must say I never... See more
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After seeing positive reviews from IG, I decided to try with the Grounding Mat. It took nearly a month to arrived from China. Within a few days of using, I could sleep better, don't feel sluggish or l... See more
Company replied
My parcel when received had been ripped open, and items missing. On contacting the customer service, all missing items were replaced. It has been a pleasure to purchase and deal with a reliable comp... See more
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Company details
- #97 of 145 best companies in Health and Beauty Shop
Written by the company
Affordable, premium grounding mats and grounding bed sheets.
Contact info
4533 MacArthur Boulevard Newport Beach, 92660, Newport Beach, United States
- support@groundingwell.com
- groundingwell.com
4.1
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication post purchase.
I recently purchased 3grounding sheets (and received a free mat) from Groundingwell. Within 24 hrs I realised I had made a mistake and contacted the support email to request a cancellation. They responded quickly but said that the order had already been processed. I was worried that it would be shipped from China and take weeks. I believe however that it came from the US and it arrived in a week. I am still unsure as to the benefits of the one sheet I have tried but my review is basically to applaud them for excellent communication (thank you Natalie) They seem a genuine company and I would trust them if you are debating whether to order.
April 2, 2026
Unprompted review
Reply from Groundingwell
Hi Jenny,
Thank you so much for sharing your experience. We really appreciate your kind words about our communication.
We completely understand how important quick responses and transparency are, especially after placing an order, so it means a lot to know that we helped put your mind at ease. We're also glad your order arrived sooner than expected.
If you have any questions as you continue using the sheet, or if there’s anything we can do to help you get the most out of it, please don’t hesitate to reach out. We're always here for you
Felt the effects within minutes!
I got a family member and friend the bed sheets, & they are raving about them! I also got the grounding mat for myself & use it every night when I am decompressing in the living room after work! We all are very happy with our items!
December 10, 2025
Unprompted review
Reply from Groundingwell
Hi Lyric,
We truly appreciate your feedback. We love that you felt the effects so quickly and that your family member and friend are raving about the sheets too—that truly means a lot to us. It’s also great to hear you’re enjoying your grounding mat as part of your nightly routine to unwind after work.
We really appreciate your support and for sharing the experience with others.
Incredible difference!
We took the grounding sheet away with us on holiday. I wake a lot during the night and my husband normally wakes at 3am and then struggles to get any more sleep after that, despite using sleep apps, listening to gentle music and listening to audio books. Both of us slept 8-9 hours without waking more than once and going straight back to sleep, every night. My aches and pains were a lot less too. We have recommended it to many people and are about to order the fitted sheet ourselves.
April 6, 2026
Unprompted review
Reply from Groundingwell
Hi Hilary,
Thank you so much for sharing this incredible experience. We’re absolutely thrilled to hear how well you and your husband slept during your holiday. It’s also amazing to know your aches and pains have improved.
We truly appreciate your recommending the grounding sheet to others; that means a lot to us. We’re excited for you to try the fitted sheet as well. We hope it brings you even more comfort and great sleep.
This method doesn't work for me
I used the grounding sheet for 2 weeks. I found no difference in my sleep pattern or energy level.
I am a hot sleeper, and I found the sheet material (which doesn't breath) to be uncomfortably hot. I agree with grounding, but this method does not work for me.
April 4, 2026
Unprompted review
Reply from Groundingwell
Hi Jane,
We’re sorry to hear about your experience. Everybody benefits in some way, but we are all different. The benefits can come quickly and dramatically, such as less pain and better sleep, or subtly and gradually over time. Often, people who are very ill feel the difference more dramatically. Someone with radiant health and who sleeps well may not feel any difference; however, connecting to the Earth is helping to preserve and perpetuate the precious commodity of good health. We regard grounding as a natural form of anti-aging medicine, whether you feel it or not.
We also understand that if you tend to sleep hot, the feel of the sheet can take some getting used to.
A couple of things that may help:
The grounding sheet works best when placed under your fitted sheet or paired with breathable, natural fabrics like cotton or bamboo to improve airflow.
Avoid layering it with heat-trapping materials, as that can make it feel warmer.
Many of our customers who are hot sleepers find that adjusting how they use the sheet makes a big difference in comfort while still enjoying the grounding benefits.
However, if you're not completely satisfied, as stated in our policy, we offer a 90-day money-back guarantee. You can return the product to our return warehouse for a full refund within 90 days of the delivery date.
If you need further assistance, please reach out to us directly at support@groundingwell.com so we can look into it further. At the moment, we couldn't find the specific order associated with this review.
Not recommended for high rise apartments...
Using the mat for less than an hour would give me a severe migraine and skin rash. I suspect that the mat is not suitable to ppl living in high rise apartments (like I do) where multiple units are sharing the same "Earth" wire so that it often carries "Dirty Electricity" (high-frequency noise) from every other apartment, elevator, and air conditioner in the building. Definitely not recommended for ppl living in the metropolitan cities.
Besides, the 90-day money back guarantee is literally not applicable to overseas buyers, as you would be required to send the mats back to a specified PO box in the US, despite the fact that the products were originally sent to me from an address in Guangzhou, China.
March 1, 2026
Unprompted review
Reply from Groundingwell
Hi Tony,
Thank you for sharing your experience—we’re really sorry to hear that you had this reaction while using the mat. That’s certainly not the experience we want for our customers.
While many people use grounding products in apartments without any issues, we understand that individual environments can vary. Factors such as electrical setup or sensitivities may affect how some users feel, and we always recommend discontinuing use if any discomfort occurs.
Regarding your concern about “dirty electricity,” our products are designed to safely connect to grounded outlets, but we also understand that some customers prefer to use alternative grounding methods (such as grounding rods) depending on their living situation.
The 90-day money-back guarantee is available to international customers as well. However, as stated in our return policy, customers are responsible for return shipping costs. To help with this, we offer an alternative option of a 60% refund without requiring the item to be sent back—something many companies do not typically provide.
If you’d like to take advantage of this offer, please email us at support@groundingwell.com, including your order details and the subject "Trustpilot review," so we can assist you promptly. At the moment, we couldn't find any orders associated in this review.
It works!
After seeing positive reviews from IG, I decided to try with the Grounding Mat. It took nearly a month to arrived from China. Within a few days of using, I could sleep better, don't feel sluggish or lethargic, don't feel bloated, the mind is more focus. Truly it works. The support was also immediate when I had queries on the product.
March 30, 2026
Unprompted review
Reply from Groundingwell
Hi,
Thank you so much for sharing your experience. We truly appreciate you giving the grounding mat a try and are so happy to hear it’s made a positive difference for you—from better sleep to improved focus and overall well-being.
We’re also glad our support team could assist you when needed. Your feedback means a lot to us, and we’re grateful for your trust and support.
I would not recommend
I would give zero stars if I could!
I haven’t been able to use my grounding sheet because the uk adaptor provided with the product was broken when I opened the package.
I have contacted. Customer service 3 times via the website and by replying to one of the many sales emails I received after ordering, but have not had any response.
This is not a cheap product but the adaptor is very poor, and as explained is broken and unusable.
Overall a highly disappointing purchase and no I would not recommend.
March 27, 2026
Unprompted review
Reply from Groundingwell
Hi Helen,
We apologize for any inconvenience you've experienced. Your satisfaction is of utmost importance to us, and we recognize the significance of promptly addressing and resolving any concerns you may have.
Please know that we normally respond within 24 hours. Please check your spam or junk folder in case our reply was filtered there.
If you're unable to find our response, please email us at support@groundingwell.com, including your order details and the subject "Trustpilot review," so we can assist you promptly. At the moment, we couldn't find any orders linked to this review.
We look forward to hearing from you.
Update:
Hi Helen,
We have already processed a replacement order for the broken adapter for you. Here is the order confirmation page: https://account.groundingwell.com/orders/0df9043a00a63f74636ea214b80ea81c?locale=en-GB
We also sent you the order confirmation via email. Please check your junk mail and spam folders.
Please let us know if there's anything else I can help you with.
Finally ITEM RECEIVED March 30, 2026
I purchased the Groundingwell TM MAT on March 6, 2026, and it hasn't arrived yet.
I haven't received a response to the emails I sent to asking for shipping information.
March 25, 2026
Unprompted review
Reply from Groundingwell
Hi Giorgio,
We apologize for any inconvenience you've experienced. Your satisfaction is of utmost importance to us, and we recognize the significance of promptly addressing and resolving any concerns you may have.
Please know that we normally respond within 24 hours. Please check your spam or junk folder in case our reply was filtered there.
If you're unable to find our response, please email us at support@groundingwell.com, including your order details and the subject "Trustpilot review," so we can assist you promptly. At the moment, we couldn't find any orders linked to this review.
We look forward to hearing from you.
A positive impact on health and well-being.
The quality and effectiveness of the products have been a cornerstone pillar of their worth. After having obtained the bed sheets, grounding mat and socks, ultimately even the shoes have been acquired, and the results have been great with each tool. Resting well and grounding is very important for health and wellness, and all the products have proven to increase health and wellness. We definetly can confirm that, beside outdoor grounding activities, all the GroundingWell products for indoor use have made a positive impact. Highly suggested.
February 2, 2026
Unprompted review
Reply from Groundingwell
Hi,
Thank you so much for sharing your experience. We truly appreciate your kind words about the quality and effectiveness of our products. It’s wonderful to hear that the grounding sheets, mat, socks, and even the shoes have all made such a positive impact on your rest and overall well-being.
We’re so glad to be part of your wellness journey.
Issue with order. No Response From CS
Sent the wrong sized sheet and no grounding cable. Emailed them and still NO response received. Just avoid buying from them.
Update 31/03/26 - After posting this review and no other information email responses started to appear in my inbox. Will it all be sorted out without further issues only time will tell.
March 23, 2026
Unprompted review
Reply from Groundingwell
Hi Tony,
Thank you for reaching out, and we’re sorry to hear about the issues with your order. We have been responding to your emails since March 14, and we’re sorry to learn that our messages have not been reaching you.
After reviewing your order, we can confirm that the King size sheet you received is the correct item based on your purchase. Our sizing follows US standards, which may differ from UK sizing, and we understand how this can lead to confusion.
As outlined on our website, here are the available sizes for our GroundingWell Fitted Bedsheets (Width × Length × Depth):
✓ Twin: 99 cm × 203 cm × 30 cm
✓ Full: 137 cm × 203 cm × 30 cm
✓ Queen: 153 cm × 203 cm × 31 cm
✓ King: 198 cm × 203 cm × 33 cm
✓ California King: 183 cm × 213 cm × 30 cm
A UK King mattress (approx. 148 cm × 198 cm) is typically closest to our Queen size (153 cm × 203 cm).
If you would like to exchange your sheet for a different size, we would be happy to assist you. Please note that the return shipping cost and any price difference between the products would be the customer’s responsibility.
Please let us know which size and color you would like to exchange for so we can guide you through the next steps.
Regarding the missing grounding cord, I have arranged a replacement order for you. You should receive the order confirmation shortly.
I’ve also resent the email to ensure it reaches you. We’ll be waiting for your response via email.
Thank you GroundingWell!
Thank you GroundingWell!
It took time to get the USPS tracking and eventually that happened.
However, USPS did not have accurate information on when it would be delivered, that is a USPS issue!
I did, however, receive my package yesterday with everything I ordered.
Exciting!!!! Cannot wait to try them!
I used the testing device I ordered to make sure my place is grounded before any next steps are taken.
Great news my place is properly grounded!
Thanks to this handy device, I know I can plug my mat and sheets into the wall outlet, and they have what is needed to work properly!
I recommend getting this handy device because if your place is not properly grounded the products can't work, and you won't know that unless you have the outlets you're going to use tested for grounding.
Now, to try out the grounding mat and sheets.
I will post my experience with these products after I have used them for a bit.
I am on a healing journey and have been working with Acupuncture, Traditional Chinese Medicine herbs, and intentional nutrition with whole foods for nutrient dense food to assist in my health issues I have been struggling with for many years.
So far, I can say that everything I am doing right now on my healing journey has made massive improvements on my health and GroundingWell is now a part of my wellness journey!
I will come back and share my experiences and findings, and if they are as good as I hope they will be I am considering becoming an GroundingWell Ambassador!!
The lesson I learn so far in this experience with GroundWell is to have some faith and patience and things will work out in the end!
March 21, 2026
Unprompted review
Reply from Groundingwell
Hi MJ,
Thank you so much for sharing your experience. We’re glad to hear your order arrived safely and that your outlet is properly grounded—that’s a great step before getting started.
Your healing journey sounds truly inspiring, and we’re honored to be part of it. We’d love to hear your feedback once you’ve had time to try the products.
Thank you again for your patience and support.
Might be a SCAM
I did not receive my package, because it got delivered back to them mid journey to my place (God knows why). I have written several emails to Grounding Well's support to either get a refund or solve the problem, and have not received any awnser at all!! SCAMISH behaviour TBH. 150 bucks lost. You can get the same technology someplace else...get it there.
EDIT: I have already sent 4 emails to support@ groundingwell.com reporting the issue!!!. Of course it has been more than 24 hours (way more!!) since I've sent all these emails!!
I have already sent 2 new emails considering the Groundwell reply on this post. Let's see what happens...
UPDATE: While they state they did awnser my former mails, no mail whatsoever was delivered to any of my folders, including Junk Mail, since I check them all twice a day. I just received a FIRST MAIL from them, after 6 mails sent, that my money would be reimbursed in the following 10 days... let's see if they deliver.
March 13, 2026
Unprompted review
Reply from Groundingwell
Hi Pilar,
We apologize for any inconvenience you've experienced. Your satisfaction is of utmost importance to us, and we recognize the significance of promptly addressing and resolving any concerns you may have.
Please know that we normally respond within 24 hours. Please check your spam or junk folder in case our reply was filtered there.
If you're unable to find our response, please email us at support@groundingwell.com, including your order details and the subject "Trustpilot review," so we can assist you promptly. At the moment, we couldn't find any orders linked to this review.
We look forward to hearing from you.
Update as of March 21:
We’ve checked our records and can confirm that we’ve been responding to your emails since March 16. It’s possible that our earlier replies may have been directed to your junk or spam folder.
To address your concern, the tracking information shows that the package was returned to the sender, and we sincerely apologize for this inconvenience. A full refund has been processed for your order, and you should see the amount credited back to your account within a few business days. We have also sent a confirmation of the refund to your email. Please recheck your junkmail and spam folder.
Please let us know if there's anything else I can help you with.
No sleep improvement and no improvement in body aches and stiffness
I used the Grounding sheet for about 6 weeks and it didn't do anything for me. No sleep improvement and no improvement in body aches and stiffness. I use a wearable device to track my sleep and that also showed no sleep improvement before and after using the grounding sheet. The whole concept seems like a bit of a hoax. Returned the sheet and got a refund.
March 10, 2026
Unprompted review
Reply from Groundingwell
Hi Paul,
Thank you for sharing your feedback. We’re really sorry to hear that the grounding sheet didn’t provide the results you were hoping for.
We understand how disappointing it can be, especially after consistently using it for several weeks and even tracking your sleep. While many customers do experience improvements in sleep and reduced discomfort, we also understand that results can vary from person to person.
We’re glad to hear that your return and refund were completed smoothly, and we appreciate you giving the product a fair try.
If there’s anything else we can assist you with or if you have any further questions, please don’t hesitate to reach out.
The mat hasn’t helped at all
The mat hasn’t helped at all. Even worse you can’t even tell if it’s working properly there is no light etc, to say it’s even on. Don’t waste your money,
March 18, 2025
Unprompted review
Reply from Groundingwell
Hi Kare,
We’re sorry to hear about your experience. Your satisfaction is of utmost importance to us, and we recognize the significance of promptly addressing and resolving any concerns you may have.
Everybody benefits in some way, but we are all different. The benefits can come quickly and dramatically, such as less pain and better sleep, or subtly and gradually over time. Often, people who are very ill feel the difference more dramatically. Someone with radiant health and who sleeps well may not feel any difference; however, connecting to the Earth is helping to preserve and perpetuate the precious commodity of good health. We regard grounding as a natural form of anti-aging medicine, whether you feel it or not.
To make sure you are using the product correctly, you can try some grounding tips below:
• Try plugging it directly into the wall socket instead of into a power board or extension cord
• Try to contact the grounding product directly with your bare skin instead of covering it up, or wearing clothes while using it.
• Consider getting an outlet checker to make sure your electrical outlet is grounded properly.
More importantly, remove any sources of dirty electricity from where you use your grounding product. This can include charging cables and the power cords of electronic devices. Being further away from those cables may help bring your body voltage down to zero.
However, if you're not completely satisfied, as stated in our policy, we offer a 90-day money-back guarantee. You can return the product to our return warehouse for a full refund within 90 days of the delivery date.
If you need further assistance, please reach out to us directly at support@groundingwell.com so we can look into it further. At the moment, we couldn't find any orders associated in this review.
My grounding sheet is the best thing I've ever bought
I suffer with fibromyalgia and have had my sheet on my bed for two weeks now. The relief from pain during the night was instant for me. I've had painless nights since I first put it on my bed. I put mine under my fitted cotton sheet as it keeps it in place and clean.
I was also waking up very tired, even at 10 am but now I am ready to get up at any time between 7 - 7.30am feeling really refreshed.
I'm not sure about pain during the day yet, as I had to come off my pain meds and decided not to replace them with other pain meds. I would like to say the pain is easing. I'll see about updating my review in another couple of weeks.
March 17, 2026
Unprompted review
Reply from Groundingwell
Hi Yvonne,
Thank you so much for sharing your experience. We’re truly happy to hear that your grounding sheet has brought you instant relief from fibromyalgia pain and helped you enjoy painless nights and more refreshing sleep.
We really appreciate you sharing your journey and would love to hear how things continue to improve over the next few weeks.
Thanks again for your trust and support.
Slept a lot better with grounding…
Slept a lot better with grounding sheet, husband noticed difference too.
January 2, 2026
Unprompted review
Reply from Groundingwell
Hi Audrey,
Thank you so much for sharing. We’re so glad to hear that you’re sleeping better with the grounding sheet, and it’s wonderful that your husband noticed the difference too. That kind of feedback truly means a lot to us.
We really appreciate your support and hope you both continue enjoying more restful nights.
The company promised more than was able to deliver
The company promised one grounding mat (worth 67€) if you buy two grounding sheets plus free gifts. What a fascinating offer! I grabbed it. When finishing the order, they also offered a 10% discount (abt 15€) for the first time order. Of course I used it; it's customary in my country that companies offer it. When the shipment arrived, there was no mat, no free gift.
So far, after three nights I see no difference re my health. But I see, "This is the last day this offer is available" has now been offered for at least three weeks; the price of the grounding mat is increasing. They also show a big sheet in a picture and when you order, only 50 cm wide sheets were available for me at the price of 149,31€ (two sheets). When selecting the size, the smallest size is 70 cm wide on their price list.
The company is not fully reliable according to my experience.
After the company's reply (which was mainly good) to my review I need to point out one fact that was not truthful there;
You were (purposefully?) mixing my two orders. It was my FIRST order (#GW994337 on 4 March) that I placed with the promise of a grounding mat for purchasing two sheets. After placing an order, the system offered a 10% discount, which is in my country perfectly normal for 1st customers. Nowhere was there a mention that using the discount is optional with the grounding mat. I certainly would have chosen the mat instead of a tiny discount. This kind of advertising is misleading and unethical.
My 2nd order (#GW1006335) was placed on 13 March and it contained the promised mat.
I do hope and trust you will renew your customer policy towards a more customer friendly approach.
March 15, 2026
Unprompted review
Reply from Groundingwell
Hi Marja,
We are sorry for any inconvenience this may have caused you.
After checking both orders, I can confirm that your first order included 2 regular sheets along with the free grounding mat as part of the promotion. However, the second order included 2 regular sheets only, as the discount code was applied. Please note that our system allows only one promotion per order, so the free mat offer cannot be combined with another discount code.
Regarding the size of our regular sheet, we’re sorry if it did not meet your expectations. The sheet dimensions are listed on our website for reference, and we apologize if this information may have been overlooked during your purchase. To help with this, we'd like to offer you the option to exchange it for a full-fitted sheet that covers the entire bed.
Our Groundingwell Full Fitted Bedsheet comes in different sizes and you may refer below for the sizes available:
✓ Twin (W 99cm x L 203cm x D 30 cm)
✓ Full (W 137cm x L 203cm x D 30cm)
✓ Queen (W 153 x L 203cm x D 31cm)
✓ King (W 198 x L 203cm x D 33cm)
✓ Californian King (W 183 x L 213cm x D 30cm)
For more information, you may refer here: https://www.groundingwell.com/products/groundingwell-fitted-sheet
We are committed to offering the best possible options for customers who are not satisfied with the product, including the following:
1. Return the item for a full refund.
2. Keep the item and receive 60% of the amount paid, saving you the hassle of sending it back.
3. You can exchange it for a full-fitted sheet as long as you are within 90 days from the time the order was received.
We make it a priority to offer the best options for our customers, ensuring their satisfaction is always our top focus as long as they are within the 90-day money-back guarantee.
Please email us at support@groundingwell.com, including your order details and the subject "Trustpilot review," so we can assist you promptly.
We look forward to hearing from you.
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