Has taken a few weeks to notice any effect, having suffered from neuralgia and poor sleep patterns these have now improved. Thought I’d trial not having my gabapentin medication tonight as haven’t ha... See more
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Review summary
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Have had severe pain from back injury since 1997 several surgeries lumber, then !! breast cancer , too many drugs etc My son had started using his Grounding mat and suggested I try Must say I never... See more
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After seeing positive reviews from IG, I decided to try with the Grounding Mat. It took nearly a month to arrived from China. Within a few days of using, I could sleep better, don't feel sluggish or l... See more
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My parcel when received had been ripped open, and items missing. On contacting the customer service, all missing items were replaced. It has been a pleasure to purchase and deal with a reliable comp... See more
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Company details
- #97 of 145 best companies in Health and Beauty Shop
Written by the company
Affordable, premium grounding mats and grounding bed sheets.
Contact info
4533 MacArthur Boulevard Newport Beach, 92660, Newport Beach, United States
- support@groundingwell.com
- groundingwell.com
4.1
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Does not work in Europe
We Got a grounding mat, but we cannot use it. It does not fit a European socket.
Our Hole is too Big.
You write that we can use a travel kit, but the kits we have are meant for us travelling abroad.
We cannot even buy an EU to US transformer, because it only make sence for an American.
Why don’t you stop selling to Europe, or give us a pin we can use.
March 16, 2026
Unprompted review
Reply from Groundingwell
Hi Jorn,
Thank you for reaching out, and I’m sorry for the inconvenience this has caused. I completely understand how frustrating it must be to receive the grounding mat and find that it doesn’t fit your European socket.
Our grounding products only connect to the ground (earth) port of an outlet and do not use electricity, so they should work in any country as long as the outlet is properly grounded. We also provide EU plugs that fit European sockets.
Upon checking your order, it appears that the wrong plug type was selected during checkout. No worries—I have arranged to send you a new EU plug so it will fit your socket properly and you can start enjoying the benefits of grounding. I sent the order confirmation to your email as well.
Also, electrical outlet designs can vary across different European countries and homes. If the outlet you are using has a slightly different structure or if the adapter does not make proper contact with the grounding connection, the mat may not ground correctly.
In situations like this, an alternative option is to use a grounding rod. A grounding rod can be placed directly into the earth outside your home and connected to the grounding mat or sheet using the provided cord. This creates a direct earth connection and ensures the mat functions as intended, even if the wall outlet cannot provide a proper ground.
Please let us know once you receive the adaptor or if you have any other questions. We’re happy to help.
Perfect night sleep
I’m not a sleeper but this product is perfect since the first night I have had the best sleep in my entire life. I would recommend this to everyone
March 13, 2026
Unprompted review
Reply from Groundingwell
Hi Jackie,
Thank you so much for sharing your experience. We’re thrilled to hear that you’ve been getting the best sleep since the very first night. It means a lot to us that the product has made such a positive difference for you. We truly appreciate your recommendation.
Product really helped with pain!
Easy to order, mat arrived promptlywhen in new condition, easy to set up and easy to use, and most importantly, helped with my leg pain. Have recommended it to friends and family members.
November 12, 2025
Unprompted review
Reply from Groundingwell
Hello,
Thank you so much for sharing your experience. We’re really glad to hear that the mat has helped with your leg pain and that you found it easy to order, set up, and use. It also means a lot to us that you’ve recommended it to your friends and family. We truly appreciate your support.
We were expecting at least a full sheet…
We were expecting at least a full sheet to cover our beds instead we received 2 very thin narrow strips that are doing nothing for better sleep. It covers our shoulder area but thats about all the coverage there is. We cannot see the metal threads that are supposed to be in the material because its so flimsy. I suspect we have been scammed.
March 19/1926 Part 2. Opted for the 60% refund and accepted the fact that I have been scammed out of 40% of my money. They should have honoured my full return at their expense like most companies would and refunded my full amount. In my opinion, They know they have a fraudulent product that they cant back up in a court of law. This was the easiest route to take to at least get part of my money returned. Never again.
March 7, 2026
Unprompted review
Reply from Groundingwell
Hi Doreen,
We are sorry to hear that the regular bed sheet's length hasn't met your expectations. The bedsheet size is indicated on our website for reference. We're sorry if this information was not noticed during the purchase. To help with this, we'd like to offer you the option to exchange it for a full-fitted sheet that covers the entire bed.
Our Groundingwell Full Fitted Bedsheet comes in different sizes and you may refer below for the sizes available:
✓ Twin (W 99cm x L 203cm x D 30 cm)
✓ Full (W 137cm x L 203cm x D 30cm)
✓ Queen (W 153 x L 203cm x D 31cm)
✓ King (W 198 x L 203cm x D 33cm)
✓ Californian King (W 183 x L 213cm x D 30cm)
For more information, you may refer here: https://www.groundingwell.com/products/groundingwell-fitted-sheet
We are committed to offering the best possible options for customers who are not satisfied with the product, including the following:
1. Return the item for a full refund.
2. Keep the item and receive 60% of the amount paid, saving you the hassle of sending it back.
3. You can exchange it for a full-fitted sheet as long as you are within 90 days from the time the order was received.
We make it a priority to offer the best options for our customers, ensuring their satisfaction is always our top focus as long as they are within the 90-day money-back guarantee.
We would like to assure you that we do not scam our customers. We are committed to providing legitimate products and transparent service to everyone who orders from us.
Please email us at support@groundingwell.com, including your order details and the subject "Trustpilot review," so we can assist you promptly.
We look forward to hearing from you.
Do not buy from this Company!
The sheet arrived and my husband and I tried it for a couple of weeks. Noticed absolutely no difference at all. Sent 2 emails trying to get a return/refund and no response. Dodgy company. Do not buy from here. Phone contact not even a real number. A disgrace of a company if you can call it that. Do not buy from them!!!!
February 12, 2026
Unprompted review
Reply from Groundingwell
Hi Risto,
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is very important to us, and we understand the importance of addressing and resolving any concerns as quickly as possible.
Please note that we typically respond to all inquiries within 24 hours. We kindly recommend checking your spam or junk folder, as our reply may have been filtered there.
We have checked our records, but were unable to locate any order linked to your full name or this review. Could you please email us at support@groundingwell.com with your order details and include “Trustpilot Review” in the subject line so we can assist you promptly?
We look forward to hearing from you.
Better sleep and more energy
After several nights sleeping on this bed sheet, I feel that the quality of sleep increased and overall I feel more energised
January 13, 2026
Unprompted review
Reply from Groundingwell
Hi Priya,
Thank you for sharing your experience. We're so glad to hear that after several nights using the grounding bedsheet, your sleep quality has improved and that you're feeling more energized overall. We truly appreciate you taking the time to let us know.
I ordered the promotion of 2 sheets and mat was missing
I ordered the promotion of 2 sheets and the grounding mat was free. I received the sheets but not the mat. I emailed the company 3 times with no response! I am going to request a full refund due to the poor customer service and buy it elsewhere. Only because I have been treated so poorly that I lost confidence with this company. If only they would send the mat as part of my order, as it was their error but I have been ignored!
March 1, 2026
Unprompted review
Reply from Groundingwell
Hi Deanne,
We’re very sorry to hear about your experience and truly apologize for the lack of response to your previous emails. That is certainly not the level of service we aim to provide. Please know that we normally respond within 24 hours. Please check your spam or junk folder in case our reply was filtered there.
If the grounding mat was part of the promotion included with your order, we would be happy to review this right away and make things right. Could you please share your order number so we can check the details and arrange for the mat to be sent if it was missing from the shipment? Please email us at support@groundingwell.com, including your order details and the subject "Trustpilot review," so we can assist you promptly. At the moment, we couldn't find any order associated with this review.
We look forward to hearing from you.
Through Trust Pilot I was able to connect with Grounding Well
Through Trust Pilot I was able to connect with Groundingwell and I am very happy. Not sure why other emails did not work yet I feel my concern is resolved.
Thank you very much! I will be in touch!
February 26, 2026
Unprompted review
Reply from Groundingwell
Hi Nancy,
Thank you so much for your kind message. We’re really glad you were able to connect with us through Trustpilot and that your concern has now been resolved.
We truly appreciate your patience and understanding, especially regarding the email issue. It means a lot to us that you took the extra step to reach out.
The best ever
The best ever! The grounding mat really makes you feel grounded and relaxed. You will not regret getting one!
December 28, 2025
Unprompted review
Reply from Groundingwell
Hi Michele,
Thank you so much for this amazing feedback. We’re absolutely thrilled to hear that the grounding mat makes you feel truly grounded and relaxed. That’s exactly what we hope every customer experiences. All the best on your grounding journey.
Brilliant customer service!
I got in a muddle with my order, so Groundingwell held it back for several days while I learned more about the products. They adjusted the order to exactly what I wanted, and applied the out of date discounts to the new order as well!
February 21, 2026
Unprompted review
Reply from Groundingwell
Hi Lucy,
Thank you so much for sharing your experience. We’re really glad we could help while you were deciding on the best products for your needs. It’s great to hear that everything worked out perfectly and that we were able to adjust your order just the way you wanted — including honoring the discounts for you.
We truly appreciate your kindness and support, and we’re always here if you need anything else.
I hope they advertise honestly
I hope they advertise honestly. The picture showed a thick pile of bedsheet. In reality its a v narrow thin piece of material that covers less than 20 % of the bed. For the price, its v expensive especially since the effect is not quantifiable. After using for 1month, I dont feel any difference.
(order #GW949577)
Added comments: I tried to locate details on how to return but it looked like I will need to post it all the way to the US and the cost of the return will negate the refund. Appreciate if Groundingwell can make it easy to customer to return, as a demonstration of sincerity in the return policy. Thank you.
January 30, 2026
Unprompted review
Reply from Groundingwell
Hi Chye,
We’re sorry to hear the grounding sheet didn’t meet your expectations, especially regarding the size and the result. While many customers experience benefits, results can vary, and we never want anyone to feel disappointed.
We are committed to offering the best possible options for customers who are not satisfied with the product, including the following:
1. Return the item for a full refund.
2. Keep the item and receive 60% of the amount paid, saving you the hassle of sending it back.
We make it a priority to offer the best options for our customers, ensuring their satisfaction is always our top focus as long as they are within the 90-day money-back guarantee.
Should you wish to proceed, please email us at support@groundingwell.com, including your order details and the subject "Trustpilot review," so we can assist you promptly. At the moment, we couldn't find any order associated with this review.
We look forward to hearing from you.
I love my bed sheet
I love my bed sheet. It has this marvelous texture, it feels so soft and fresh. In a short time my body and mind relaxes and gets warm ( I am always cold, because I have very bad circulation).
I wake up with out pain, and more relax, I sleep better, even deeper.
January 18, 2026
Unprompted review
Reply from Groundingwell
Hi Linda,
Thank you so much for sharing your experience. It’s wonderful that the soft, fresh texture is helping your body and mind relax, especially with your circulation challenges. We really appreciate your feedback and are so happy our product is making such a positive difference for you.
SERIOUS WARNING ABOUT GROUNDINGWELL.COM
I am writing this as an affiliate marketer who directly worked with groundingwell.com.
After investing significant time, effort, and resources into promoting this project, I did not receive the affiliate commissions that, according to our agreement, should have been paid.
At this point, this is no longer just a delay issue — it raises serious concerns about accountability and commitment.
What I Delivered
Created professional promotional content
Drove real traffic
Generated conversions and sales
Fulfilled all responsibilities as an affiliate
I upheld my side of the agreement professionally and in good faith.
What I Received in Return
No commission payments
No clear response from support
No transparency regarding payment status
No satisfactory explanation
Multiple attempts to resolve the issue did not lead to any meaningful clarification or resolution.
The Core Issue: Lack of Transparency and Accountability
Affiliate marketing is built on trust. When a project:
Fails to provide transparent tracking
Does not clearly communicate payment status
Does not honor agreed commitments
The entire risk falls on the affiliate.
This raises serious concerns about the reliability and operational integrity of the project.
A Strong Warning to Affiliate Marketers
If you are considering promoting groundingwell.com, I strongly recommend that you:
Demand clear written payment terms
Verify the transparency of the tracking system
Research feedback from other affiliates
Think carefully before investing time or ad budget
Do not assume that verbal assurances are enough.
Affiliates Should Not Stay Silent
Affiliate marketers create real value — traffic, customers, and revenue. We are not unpaid promoters.
When payment commitments are not fulfilled, the community needs to speak up to protect itself.
I am sharing my experience so others can make informed decisions before partnering with groundingwell.com.
Choose partners who value transparency, accountability, and fair compensation.
December 23, 2025
Unprompted review
Reply from Groundingwell
Hi Hale,
We’re very sorry to hear about your concern.
Please know that we truly value our affiliate partners and have always aimed to maintain open and transparent communication. We would be happy to review your case and look into this further for you.
Kindly email gabrielle@groundingwell.com, and our team will assist you as soon as possible.
Thank you for your patience, and we look forward to resolving this with you.
Easy to use whilst sat at my desk
Easy to use whilst sat at my desk
January 31, 2026
Unprompted review
Reply from Groundingwell
Hi Fiona,
Thank you so much for your feedback. We’re so glad to hear that you’re finding it easy to use while sitting at your desk — that’s a great way to stay consistent throughout the day. We really appreciate you taking the time to share your experience, and hope you continue enjoying the benefits.
You think you're paying extra for a…
You think you're paying extra for a quality product.. you're not! The extra expense is in the shipping and custom clearance. Our mistake ordering the wrong size, I wanted one for Christmas and sent my husband the link, he ordered a kingsize but after a long wait for delivery it arrived as a USA Kingsize, so please read the blurb before ordering. As it was a long and expensive process to return the item, over £20 on shipping & £30 customs we went ahead with the return and in the meantime ordered a replacement UK Kingsize. New order arrived within 3 weeks but we still haven't received a refund after over 7 weeks from post office return date.
December 31, 2025
Unprompted review
Reply from Groundingwell
Hi Wendy,
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is very important to us, and we fully understand the importance of addressing and resolving your concerns as quickly as possible.
We previously reached out to request the return tracking information for the item you sent back, but we have not yet received a response. Once we receive the tracking details, we’ll be able to locate the return in our system and proceed with processing your refund accordingly.
At your convenience, please reply to our email with the tracking number or a copy of the return receipt so we can move this forward for you as quickly as possible.
Update:
We’re pleased to let you know that the return was confirmed and your order has been successfully refunded.
The funds should be returned to your original payment method within the next few business days, depending on your bank or payment provider’s processing time.
Thank you for your patience, and we appreciate your understanding.
The Queen is doing her job!
Significant improvement in arthritic aches & pains after 2 weeks. Much better sleep scores on my e-watch.
February 8, 2026
Unprompted review
Reply from Groundingwell
Hi Higari,
Thank you so much for sharing your experience. We’re truly delighted to hear about the significant improvement in your arthritic aches and pains in just two weeks — that’s wonderful news. It’s also fantastic that you’re seeing better sleep scores on your e-watch, as restful sleep can make such a big difference in overall well-being. All the best on your grounding journey.
Disappointing
We have been using our Groundingwell bed sheet for a month now and have not found anything beneficial about it. Our sleeping patterns are just as bad and we don’t feel any different. In our opinion they’re not worth the money.
February 18, 2026
Unprompted review
Reply from Groundingwell
Hi Mrs Spence,
We’re sorry to hear about your experience. Your satisfaction is of utmost importance to us, and we recognize the significance of promptly addressing and resolving any concerns you may have.
Everybody benefits in some way, but we are all different. The benefits can come quickly and dramatically, such as less pain and better sleep, or subtly and gradually over time. Often, people who are very ill feel the difference more dramatically. Someone with radiant health and who sleeps well may not feel any difference; however, connecting to the Earth is helping to preserve and perpetuate the precious commodity of good health. We regard grounding as a natural form of anti-aging medicine, whether you feel it or not.
To make sure you are using the product correctly, you can try some grounding tips below:
• Try plugging it directly into the wall socket instead of into a power board or extension cord
• Try to contact the grounding product directly with your bare skin instead of covering it up, or wearing clothes while using it.
• Consider getting an outlet checker to make sure your electrical outlet is grounded properly.
More importantly, remove any sources of dirty electricity from where you use your grounding product. This can include charging cables and the power cords of electronic devices. Being further away from those cables may help bring your body voltage down to zero.
However, if you're not completely satisfied, as stated in our policy, we offer a 90-day money-back guarantee. You can return the product to our return warehouse for a full refund within 90 days of the delivery date.
If you need further assistance, please reach out to us directly at support@groundingwell.com so we can look into it further.
This actually works, worth trying.
Excellent product I feel the benefit after using the mat for only a couple of weeks. It was recommended by a friend.
Definitely helps me to have a better sleep and seems to have improved my sore knee. I use the mat in my bed as rarely take time to sit long enough.
February 2, 2026
Unprompted review
Reply from Groundingwell
Hi Margaret,
Thank you so much for sharing your experience. We’re thrilled to hear that you’ve been feeling the benefits after just a couple of weeks — especially the better sleep and improvement with your sore knee. It’s also wonderful that a friend recommended it to you, and we’re so glad it’s been worth trying.
Fabulous product
Fabulous product! Was originally sceptical but last ditch attempt to improve sleep quality! It works! Seriously! Also improved joint pain and no more sciatica!
February 16, 2026
Unprompted review
Reply from Groundingwell
Hi Julie,
Thank you so much for sharing your experience. We truly appreciate you giving our product a chance, especially after feeling skeptical at first. It’s wonderful to hear that you’re now sleeping better and that you’ve experienced relief from joint pain and sciatica. We’re so glad it’s made a positive difference for you
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