Groupon Italia Reviews 13,119

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

Package never received! I requested a refund, but after 2 months, nothing has been reimbursed. The shipment was tracked, but there is no data regarding where or to whom the merchandise was de... See more

Rated 5 out of 5 stars

Beautiful place, professional and friendly staff. It was first time when I tried this treatment and I lovit it. I don't speak Italian language but here I didn't need it because I discover great l... See more

Rated 5 out of 5 stars

Hairdresser super, as well the specialist in massage and therapist. When I had a problem for an appointment to a dentist ( for my fault, really) Groupon gave me money back, even if I had asked it only... See more

Rated 4 out of 5 stars

A lovely restaurant with very tasty food - portion sizes were perfect - would definitely recommend. It’s a little bit out the way of the main tourist sites but if you’re looking for something a bit di... See more

Company details

  1. Promotional Item Store

Information provided by various external sources

Groupon (NASDAQ:GRPN) è il leader mondiale del commercio locale ed il luogo dove gli utenti possono scoprire tramite web o smartphone cosa fare, vedere, gustare e comprare a prezzi straordinari. Con gli acquisti in tempo reale, gli utenti possono trovare il meglio che la propria città può offrire in termini di attività locali, eventi, vacanze e prodotti di ogni genere.


Contact info

  • Corso Buenos Aires 54, 20124, Milano, Italy

  • groupon.it

3.6

Average

TrustScore 3.5 out of 5

13K reviews

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Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

NO SERVICE, BUT YOU WILL PAY FOR IT

no communication, service, or food, but you have to pay anyway!
NOT recommended!

December 14, 2023
Unprompted review
Groupon Italia logo

Reply from Groupon Italia

Hi Magic Taurus,

Thanks for your review.

We’re very sorry to hear about the difficulties you have faced. We will definitely take your feedback seriously and start working on our service improvement.

In order to help you further, please contact our customer service (https://www.groupon.co.uk/customer_support) so that we can take over this and resolve the issue.

Looking forward to resolving your issue.

Thanks and Regards,
Melroy
Groupon Customer Support

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Rated 1 out of 5 stars

TERRIBLE EXPERIENCE

TERRIBLE EXPERIENCE ! NO assistance , no tracking .
order not arrived for christmas . don't use this shop !

December 4, 2023
Unprompted review
Groupon Italia logo

Reply from Groupon Italia

Ciao Sabrina, grazie per la tua recensione.

Siamo spiacenti che tu non abbia ricevuto il tuo ordine e non sia possibile monitorarlo. Ti invitiamo a contattare il nostro servizio clienti (https://www.groupon.it/customer_support) in modo che possiamo prenderci in carico e risolvere il problema.

Non vedo l'ora di risolvere il tuo problema.

Grazie e saluti,
Carlo P
Assistenza clienti Groupon

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Rated 2 out of 5 stars

I bought an APE in 15 days but it was…

I bought an APE in 15 days but it was delivered to me in a month and only after several messages to which he didn't even respond

November 10, 2023
Unprompted review
Groupon Italia logo

Reply from Groupon Italia

Hello Gualtiero,

Thank you for your review.

We are very sorry that you had a bad experience with the merchant. This is certainly not something we want our customers to encounter.

In order to help you further, please contact our customer service directly (https://www.groupon.it/faq) so that we can take care of this problem and solve it.

We hope we can resolve your issue.

Yours sincerely

Sathish Kumar K

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