Groupon Italia Reviews 13,119

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

Package never received! I requested a refund, but after 2 months, nothing has been reimbursed. The shipment was tracked, but there is no data regarding where or to whom the merchandise was de... See more

Rated 5 out of 5 stars

Beautiful place, professional and friendly staff. It was first time when I tried this treatment and I lovit it. I don't speak Italian language but here I didn't need it because I discover great l... See more

Rated 5 out of 5 stars

Hairdresser super, as well the specialist in massage and therapist. When I had a problem for an appointment to a dentist ( for my fault, really) Groupon gave me money back, even if I had asked it only... See more

Rated 4 out of 5 stars

A lovely restaurant with very tasty food - portion sizes were perfect - would definitely recommend. It’s a little bit out the way of the main tourist sites but if you’re looking for something a bit di... See more

Company details

  1. Promotional Item Store

Information provided by various external sources

Groupon (NASDAQ:GRPN) è il leader mondiale del commercio locale ed il luogo dove gli utenti possono scoprire tramite web o smartphone cosa fare, vedere, gustare e comprare a prezzi straordinari. Con gli acquisti in tempo reale, gli utenti possono trovare il meglio che la propria città può offrire in termini di attività locali, eventi, vacanze e prodotti di ogni genere.


Contact info

  • Corso Buenos Aires 54, 20124, Milano, Italy

  • groupon.it

3.6

Average

TrustScore 3.5 out of 5

13K reviews

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Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Never use Groupon!!

Never use Groupon!!! They will not provide any support and will continuously screw you over.

October 29, 2023
Unprompted review
Groupon Italia logo

Reply from Groupon Italia

Ciao Danielle,

Grazie per la tua recensione.

Mi dispiace molto che tu abbia avuto una brutta esperienza. Questo non è certamente qualcosa che vogliamo che i nostri clienti incontrino.

Al fine di aiutare ulteriormente, si prega di contattare il nostro servizio clienti direttamente (https://www.groupon.it/faq) in modo che possiamo occuparci di questo problema e risolverlo.

Speriamo di poter risolvere il tuo problema.

Cordiali saluti

Sathish Kumar K

Rated 5 out of 5 stars

Value for money

The wine selection is great."Tagliere" and arab cakes are delicious. Sophisticated ambiance.
The music selection is truly remarkable

October 28, 2023
Unprompted review
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Rated 2 out of 5 stars

pedicure con smalto

pedicure posto non pulito
e smalto messo male.

October 24, 2023
Groupon Italia logo

Reply from Groupon Italia

Ciao,

grazie per la tua recensione e apprezziamo la tua pazienza.

Ci scusiamo davvero per l’inconveniente causato e vogliamo assicurarci di occuparci del tuo problema oggi e prenderemo sicuramente sul serio il tuo Feedback e inizieremo a lavorare al nostro miglioramento del servizio.

Ti preghiamo di contattare il nostro team di Supporto clienti e ti aiuteremo ulteriormente e risolveremo il tuo problema.

Possiamo essere contattati tramite Live Chat, puoi trovare i dettagli email cliccando sul link.

Ecco il Webllink: https://www.groupon.it/customer_support

Grazie e saluti,
SUNIL K.
Supporto clienti Groupon

Rated 5 out of 5 stars

Serious company and I'm satisfied also in the last experience at the hairdresser

Hairdresser super, as well the specialist in massage and therapist. When I had a problem for an appointment to a dentist ( for my fault, really) Groupon gave me money back, even if I had asked it only more months for the expiry date, unbelievable, I was astonished for such amazing kindness. It a very serious company. I have been using it for many years with a lot of satisfaction in almost every deal .

October 6, 2023
Unprompted review
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Rated 1 out of 5 stars

Received a poor quantity of face cream…

Received a poor quantity of face cream and in order to be reimbursed I have to send it back to the supplier at my cost. That’s a real scam! Beware! No more buying with Groupon.

October 10, 2023
Unprompted review
Groupon Italia logo

Reply from Groupon Italia

Ciao Paolino, grazie per la tua recensione.

Siamo spiacenti che tu abbia ricevuto un articolo in quantità scarsa e che tu abbia riscontrato problemi nel restituirlo. Ti invitiamo a contattare il nostro servizio clienti (https://www.groupon.it/customer_support) in modo che possiamo prenderci in carico e risolvere il problema.

Non vedo l'ora di risolvere il tuo problema.

Grazie e saluti,
Carlo P
Assistenza clienti Groupon

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