Package never received! I requested a refund, but after 2 months, nothing has been reimbursed. The shipment was tracked, but there is no data regarding where or to whom the merchandise was de... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beautiful place, professional and friendly staff. It was first time when I tried this treatment and I lovit it. I don't speak Italian language but here I didn't need it because I discover great l... See more
Hairdresser super, as well the specialist in massage and therapist. When I had a problem for an appointment to a dentist ( for my fault, really) Groupon gave me money back, even if I had asked it only... See more
A lovely restaurant with very tasty food - portion sizes were perfect - would definitely recommend. It’s a little bit out the way of the main tourist sites but if you’re looking for something a bit di... See more
Company details
Information provided by various external sources
Groupon (NASDAQ:GRPN) è il leader mondiale del commercio locale ed il luogo dove gli utenti possono scoprire tramite web o smartphone cosa fare, vedere, gustare e comprare a prezzi straordinari. Con gli acquisti in tempo reale, gli utenti possono trovare il meglio che la propria città può offrire in termini di attività locali, eventi, vacanze e prodotti di ogni genere.
Contact info
Corso Buenos Aires 54, 20124, Milano, Italy
- groupon.it
3.6
Average
13K reviews
Replied to 36% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Medico molto professionale
Medico molto professionale, disponibile e cortese, così come la sua assistente. Tornerò
October 31, 2023
Advertisement
molto disponibile e professionale
molto disponibile e professionale, bravissima e super carina
October 31, 2023
tutto ok conveniente
October 31, 2023
Never use Groupon!!
Never use Groupon!!! They will not provide any support and will continuously screw you over.
October 29, 2023
Unprompted review
Reply from Groupon Italia
Ciao Danielle,
Grazie per la tua recensione.
Mi dispiace molto che tu abbia avuto una brutta esperienza. Questo non è certamente qualcosa che vogliamo che i nostri clienti incontrino.
Al fine di aiutare ulteriormente, si prega di contattare il nostro servizio clienti direttamente (https://www.groupon.it/faq) in modo che possiamo occuparci di questo problema e risolverlo.
Speriamo di poter risolvere il tuo problema.
Cordiali saluti
Sathish Kumar K
Value for money
The wine selection is great."Tagliere" and arab cakes are delicious. Sophisticated ambiance.
The music selection is truly remarkable
October 28, 2023
Unprompted review
Advertisement
Reply from Groupon Italia
Ciao,
grazie per la tua recensione e apprezziamo la tua pazienza.
Ci scusiamo davvero per l’inconveniente causato e vogliamo assicurarci di occuparci del tuo problema oggi e prenderemo sicuramente sul serio il tuo Feedback e inizieremo a lavorare al nostro miglioramento del servizio.
Ti preghiamo di contattare il nostro team di Supporto clienti e ti aiuteremo ulteriormente e risolveremo il tuo problema.
Possiamo essere contattati tramite Live Chat, puoi trovare i dettagli email cliccando sul link.
Ecco il Webllink: https://www.groupon.it/customer_support
Grazie e saluti,
SUNIL K.
Supporto clienti Groupon
customer online super
The customer service online is very easy to use and very fast to solve the problem
October 26, 2023
Unprompted review
Serious company and I'm satisfied also in the last experience at the hairdresser
Hairdresser super, as well the specialist in massage and therapist. When I had a problem for an appointment to a dentist ( for my fault, really) Groupon gave me money back, even if I had asked it only more months for the expiry date, unbelievable, I was astonished for such amazing kindness. It a very serious company. I have been using it for many years with a lot of satisfaction in almost every deal .
October 6, 2023
Unprompted review
Advertisement
Received a poor quantity of face cream…
Received a poor quantity of face cream and in order to be reimbursed I have to send it back to the supplier at my cost. That’s a real scam! Beware! No more buying with Groupon.
October 10, 2023
Unprompted review
Reply from Groupon Italia
Ciao Paolino, grazie per la tua recensione.
Siamo spiacenti che tu abbia ricevuto un articolo in quantità scarsa e che tu abbia riscontrato problemi nel restituirlo. Ti invitiamo a contattare il nostro servizio clienti (https://www.groupon.it/customer_support) in modo che possiamo prenderci in carico e risolvere il problema.
Non vedo l'ora di risolvere il tuo problema.
Grazie e saluti,
Carlo P
Assistenza clienti Groupon
tutto come descritto
October 10, 2023
Analisi sangue e urina
Tutto bene, ambiente tranquillo e cortesia. Referto analisi entro 3 giorni on line.
October 10, 2023
Advertisement
Good experience
I bought a coupon, I couldn’t use it, I talked to the bot in chat and in a few minutes I finished the refund request
October 12, 2023
Unprompted review
Veloci ed efficienti
October 10, 2023
Deal bought by mistake ,immediate refound !!!
Happened that I bought a deal by mistake and they refound me in no-time !
Great customer assistance !!!
October 6, 2023
Unprompted review
A lot of deals at a great price.
October 6, 2023
Unprompted review
Advertisement
The bot-customer center has been very…
The bot-customer center has been very effective and has quickly solved my problem
September 27, 2023
Unprompted review
Location curata e pulita
Location curata e pulita. Personale cordiale e disponibile.
September 14, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.