My everyday pair of studs has been a pair of 1 ctw (mined) in white gold, and I’ve been wanting a pair of everyday studs in yellow gold for a long time and finally got them. Oh my goodness, they do n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My fiancé absolutely loves this ring! It is even more beautiful in person than in the pictures. The quality is amazing, the craftsmanship is stunning, and it fits her perfectly. She said it is everyth... See more
Company replied
Everyone at GB is so helpful and friendly. We came back twice because we weren't sure what we wanted and we never felt pressured. They're great about customizing, returns, letting you try on tons of r... See more
Company replied
i visited the L.A. store location and received great personal attention in selecting a ring. Buy with confidence from GB. i had second thoughts on the engagement, refused delivery, and thankfully rece... See more
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Company details
- #77 of 151 best companies in Jewelry Store
Written by the company
Grown Brilliance is a rapidly growing specialty lab grown diamond jewelry retailer, operating a state-of-the art website and several boutique retail stores across the United States. Our mission is to help consumers celebrate their most important moments in life by delivering affordable luxury through an innovative and frictionless shopping experience. We offer a wide selection of engagement rings, wedding and anniversary bands, bracelets, necklaces, and earrings. Our jewelry experts are available in-store or online through our virtual appointments to help you find the perfect piece to celebrate your love story.
Contact info
579 5th Avenue,3rd Floor, 10017, New York, United States
- 877-476-9627
- customerservice@grownbrilliance.com
- grownbrilliance.com
4.5
Excellent
891 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Grown Brilliance
Thank you so much for your kind words! We’re delighted to hear you’re happy with your piece and truly appreciate your support.
Hesitant first time online buyer...would do again!!
My ring came exactly as I had custom made it and is beautiful, just as picutred or created! I had a follow-up question that I had to use online chat service for to get details of the band diamonds and they were very quick and informative to be able to give me that information.
April 13, 2026
Reply from Grown Brilliance
Thank you so much for your thoughtful feedback! We’re delighted to hear that your ring arrived exactly as you envisioned and that you love it. It’s also wonderful to know our online chat team was able to assist you quickly and provide the details you needed. We truly appreciate you choosing Grown Brilliance and are so glad your experience was a positive one from start to finish.
Reply from Grown Brilliance
Thank you so much for your kind feedback! We’re delighted to know you love your piece and that it has brought you joy. We truly appreciate you choosing Grown Brilliance.
The diamond is beautiful
The diamond is beautiful! We got our order before the estimated ship date too
April 13, 2026
Reply from Grown Brilliance
Thank you so much for your kind words! We’re thrilled to hear you love your diamond and that your order arrived even earlier than expected. We truly appreciate you choosing Grown Brilliance and are so glad you had such a great experience.
Stunning Piece & Fast Shipping!
The ring I ordered is absolutely stunning and shipped so quickly! I will definitely be ordering from here again in the future.
April 13, 2026
Reply from Grown Brilliance
Thank you so much for your wonderful feedback! We’re thrilled to hear you love your ring and it arrived so quickly. We truly appreciate your support and look forward to helping you again in the future with more beautiful pieces from Grown Brilliance.
Excellent customer service and quality
Excellent customer service in person and online, helpful positive reviews were important in trusting the quality, speedy and transparent timelines, and good return policy.
April 9, 2026
Reply from Grown Brilliance
Thank you so much for your kind words! We're delighted to hear you had a great experience both in person and online. It means a lot to know that our reviews, transparent timelines, and return policy helped build your trust. We truly appreciate your support and thank you for shopping with us at Grown Brilliance.
The ring looks great and my new Fiancé…
The ring looks great and my new Fiancé loves it!
April 1, 2026
Reply from Grown Brilliance
Congratulations on this beautiful milestone! We’re delighted to hear that the ring exceeded your expectations and your fiancé loves it. Thank you for allowing us to be part of your special journey. Thank you for shopping with us at Grown Brilliance.
Reply from Grown Brilliance
We truly appreciate your feedback! We're glad to know your diamond shines beautifully and meets your expectations. Thank you for shopping with us at Grown Brilliance.
Theory professional the communication…
Theory professional the communication was very well delivered
April 1, 2026
Reply from Grown Brilliance
We truly appreciate your thoughtful review. Providing clear and professional communication is very important to us, and we're glad this was reflected in your experience. Thank you for shopping with Grown Brilliance.
The experience was easy to figure out…
The experience was easy to figure out what I wanted. The ring was exactly as I pictured it! I have gotten my wedding ring and engagement ring here!
April 7, 2026
Reply from Grown Brilliance
Thank you for your lovely review. We're honored to have been part of both your engagement and wedding, and thrilled that your rings were exactly as you envisioned. Thank you for shopping with Grown Brilliance.
This ring is absolutely beautiful
This ring is absolutely beautiful. I am so happy with quality.
April 7, 2026
Reply from Grown Brilliance
We truly appreciate your feedback. It brings us great joy to know you love your ring and are pleased with its quality. Thank you for shopping with Grown Brilliance.
I was nervous to purchase a ring online…
I was nervous to purchase a ring online without trying on first. I'm so glad I did, because I love my ring!
April 2, 2026
Reply from Grown Brilliance
We truly appreciate you sharing your experience. We're glad you took the leap and your ring exceeded your expectations—your confidence in us means everything. Thank you for choosing to shop with us at Grown Brilliance.
Love the blue diamonds !!
Love the blue diamonds !!! Everything went fine with shipping ! And I’m definitely going to purchase my tennis bracelet next !
April 2, 2026
Reply from Grown Brilliance
Thank you for your wonderful feedback! We're thrilled to hear you love the blue diamonds and everything went smoothly with shipping. We look forward to helping you find the perfect tennis bracelet next! Thank you for shopping with Grown Brilliance.
Perfect fit!
I ordered the wrong size at first, I reached out about it and they were able to fix it before it arrived, perfect fit!! Thank you!!
April 1, 2026
Reply from Grown Brilliance
Thank you for your kind feedback! We're glad we were able to adjust the size in time and your ring arrived with a perfect fit. We truly appreciate your trust in us! Thank you for shopping with Grown Brilliance.
Reply from Grown Brilliance
Thank you for your kind words! We're happy to hear that you find your ring absolutely beautiful. Thank you for shopping with Grown Brilliance.
She loved it and it arrived early!
She loved it and it arrived early!! Awesome experience
March 24, 2026
Reply from Grown Brilliance
We truly appreciate your review! We're delighted she loved it and your order arrived ahead of schedule. Thank you for choosing to shop with us at Grown Brilliance.
Reply from Grown Brilliance
Thank you for your kind words! We’re delighted to hear that you find the bracelet beautiful and that you’re so happy with your purchase. It truly means a lot to us.
We look forward to serving you again in the future. Thank you for choosing Grown Brilliance!
Wondrrful Experience!
Laura, our saleswoman is delightful! We enjoyed every step in finding our PERFECT engagement and wedding rings.
March 17, 2026
Reply from Grown Brilliance
Thank you so much for your wonderful review! We’re happy to hear Laura made your experience enjoyable and helped you find your perfect engagement and wedding rings.
It’s always our goal to make the journey as special as the piece itself, and we’re so happy we could be part of this exciting moment with you.
Thank you for shopping with us at Grown Brilliance.
My fiancee is absolutely in love with…
My fiancee is absolutely in love with her ring. The clarity, the sparkle and the elegance is just amazing. The pictures do not do this ring any justice and it was delivered sooner than expected! Happy customer!
March 16, 2026
Reply from Grown Brilliance
Thank you so much for sharing your experience! We’re thrilled to hear that your fiancée loves her ring and it exceeded your expectations.
It’s wonderful to know the clarity, sparkle, and elegance of the piece truly shine in person—and we’re glad it arrived even sooner than expected!
We appreciate your trust in Grown Brilliance and look forward to being part of more special moments with you in the future.
Thank you for shopping with us at Grown Brilliance.
Beautiful bracelet
At first I was disappointed in the size. Of the bracelet and then I seen that thing sparkle and was very impressed. Gave it to my wife for our 10th anniversary and she loved it! Thank you for the quick shipping. I was going on a cruise and I needed it before I left so it was perfect.
March 12, 2026
Reply from Grown Brilliance
Thank you for sharing your experience! We’re glad to hear the bracelet’s sparkle won over your first impression and it made such a special gift for your wife’s 10th anniversary
We’re happy it arrived in time for your cruise. Thank you for choosing Grown Brilliance, and we hope your wife enjoys her beautiful bracelet for years to come.
Thank you for shopping with us at Grown Brilliance.
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