Good service and fast
May 18, 2026
Unprompted review
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Company details
Contact info
Brussellaan 2F, 5628TC, Eindhoven
- 0628199632
- info@gsm-eindhoven.nl
- gsm-eindhoven.nl
4.8
Excellent
459 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Poor service
I have a bad experience with them. Initially I broke the lcd screen of my lumia 1020. Got it repaired with them on 13.12.2014. they replaced with a new original nokia lcd screen.
It was working fine for a month, then suddenly the screen got frozen and the touch screen wasn't working any more. Since I have the guarantee with them for the replaced lcd screen, I went to the shop on 17.01.2015. they told me that this problem will not be covered in the guarantee since they claimed it was a physical damage to lcd screen. they blamed that I dropped my phone and so the screen got frozen or stuck. I couldn't convince them that it was a software problem. the funny part was the service personal suddenly started speaking to me in dutch, although she was speaking good english with me in the beginning. Finally their only solution was to replace the lcd screen with a new one.
I came home and did a hard reset. now MY PHONE IS WORKING PERFECTLY FINE.
January 17, 2015
Unprompted review
Reply from Gsm Eindhoven
Zoals u zelf ook aangeeft werkt de telefoon fijn na onze reparatie. Alleen een aantal weken na de reparatie heeft een software foutje in uw telefoon ervoor gezorgd dat de telefoon even vast hing. Na een reset die u zelf hebt uitgevoerd werkt alles weer zoals het hoort. Dus erg merkwaardig dat u een negatieve review schrijft als de reparatie perfect is uitgevoerd zoals u zelf ook aangeeft.
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