The guys at IT Grade are awesome. They are the most knowledgeable tech guys I have used. They are very helpful with options to increase connectivity and productivity. They are really competitively pri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We’ve worked with IT Grade for the past 2 years now, and we remain extremely happy that we made the switch to them. Leon is super responsive, and extremely practical. He has worked with us through bot... See more
Great experience working with Leon to upgrade our disk space on two laptops. He collected the devices from our office on a Tuesday evening and worked through the night so we could have them back Wedne... See more
Leon has been an enormous help with many varied issues I've had with my iMac. His knowledge and determination to get the problem solved is second to none, and he goes way and beyond by offering sugg... See more
Company details
- Computer Security Service
- also in
- Business and IT Consulting Agency
- Cloud Computing Service
- Computer Consultant
- Computer Service
- Computer Support and Service Company
Written by the company
For over twenty years, GuardianOne has been providing reliable IT support and building genuine partnerships with growing organisations across Australia. As cyber threats evolved and became more sophisticated, we recognised that our clients needed more than traditional IT support, they needed enterprise-level cyber security expertise delivered through the personal relationships they trusted.
Contact info
Level 11, 11 Queens Rd, 3004, Melbourne, Australia
- 1300 000 484
- support@guardian.one
- guardian.one
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service every time
Great service every time. Whenever I have a problem with my computer and internet, I call Leon and he’s always there right away to fix my problems. Would recommend to all my family and friends
Laptop Problem Solved
My laptop wasn't loading into Windows, showing errors every time it was turned on. Leon was able to get it up and running in no time and also showed me how to keep it clean.
Excellent customers service!
Excellent customer service highly…
Excellent customer service highly recommended!!!
I find IT Grade as an excellent …
I find IT Grade as an excellent problem solver to all my computer problems and I create a lot of them. If they can't attend to my computer I don't trust anybody and I'm in huge panic. That's how I rely on the company and on top of it trust only them.
Leon and his team are fantastic…
Leon and his team have been fantastic to deal with. Prompt and efficient service and always accommodating to our schedule, I would highly recommend his services to everyone for your IT needs.
Excellent work Leon 👍🏻
Great service would recommend to anyone
Great IT company.
This is a phenomenally well run company, work was completed on time and at a very competitive price!
Satisfied Customer ! A1
Great service! Really professional, I have recommended IT Grade to all of my friends, associates and even family! keep up the great work Leon
Professionalism and reliability!
The team at IT Grade are deliver a service with the utmost professionalism! Always accessible and reliable when contacted to try and resolve any queries, their service is also complemented by their patience to ensure that their undertakings are well explained so we can learn from them, prevent tech issues and maintain our office systems best as possible independently.
Great Customer Experience
Very professional and has resolved all my IT issues. Would definitely use their services again.
Thank you!
My computer was running very slow for the past few months. I was recommended IT Grade and have been very happy with their service. They upgraded my hard drive to a solid state one and it's running like clock work now.
Great company
Great company. Highly professional team. I recommend to any kind of businessrd to use this company services
Great service will never look elsewhere…
Great service will never look elsewhere ever again, thank you
We at Royce Stone Capital use them all…
We at Royce Stone Capital use them all the time and service is professional and on time. Highly recommend them
Reliable IT support
Great team of people that can identify an issue and propose solutions in a timely manner.
Internet is all sorted now!
We had dropouts with our internet connection and Telstra advised to contact a computer technician. We contacted Leon who came to our house, replaced our old wireless modem and everything is working well once again
Always a pleasure
We would have no trouble recommending…
We would have no trouble recommending Leon and IT GRADE for all IT issues including PC and MAC repair services.
provide great service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








