GuardianOne (formerly IT Grade) Reviews 

146
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The guys at IT Grade are awesome. They are the most knowledgeable tech guys I have used. They are very helpful with options to increase connectivity and productivity. They are really competitively pri... See more

Rated 5 out of 5 stars

We’ve worked with IT Grade for the past 2 years now, and we remain extremely happy that we made the switch to them. Leon is super responsive, and extremely practical. He has worked with us through bot... See more

Rated 5 out of 5 stars

Great experience working with Leon to upgrade our disk space on two laptops. He collected the devices from our office on a Tuesday evening and worked through the night so we could have them back Wedne... See more

Rated 5 out of 5 stars

Leon has been an enormous help with many varied issues I've had with my iMac. His knowledge and determination to get the problem solved is second to none, and he goes way and beyond by offering sugg... See more

Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 690169334

  1. Computer Security Service
  2. also in
  3. Business and IT Consulting Agency
  4. Cloud Computing Service
  5. Computer Consultant
  6. Computer Service
  7. Computer Support and Service Company

Written by the company

For over twenty years, GuardianOne has been providing reliable IT support and building genuine partnerships with growing organisations across Australia. As cyber threats evolved and became more sophisticated, we recognised that our clients needed more than traditional IT support, they needed enterprise-level cyber security expertise delivered through the personal relationships they trusted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(146)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Purchased new computer (home use)…

Purchased new computer (home use) through Leon who also installed it approx, 18 months ago - to date not the slightest problem. Cannot comment otherwise as have not had any maintenance problems which require IT Grade's assistance.

February 19, 2019
Advertisement
Advertisement
Rated 5 out of 5 stars

I.T Grade helped me get and set up a…

I.T Grade helped me get and set up a new laptop to use for my university work about a year ago. They helped me through the whole process and were very supportive. The laptop has been great and is exactly what I need!

February 12, 2019
Advertisement
Rated 5 out of 5 stars

Timely responsive service

I was so grateful to have found Leon when setting up a new small business. He has been super quick to respond when I have needed help and I highly recommend IT grade for personalised service,great advice and solving of IT related problems.

February 12, 2019
Advertisement
Rated 5 out of 5 stars

Definitely recommended!

Leon has been an enormous help with many varied issues I've had with my iMac. His knowledge and determination to get the problem solved is second to none, and he goes way and beyond by offering suggestions to keep things working efficiently.
Very importantly, he is always easy to reach, even after hours; and on the odd occasion when I've had to leave a message he has always returned my call or email promptly.
Thanks Leon for all your help!

February 12, 2019
Advertisement
Rated 5 out of 5 stars

Excellent service and very skilled and…

I have dealt with IT Grade and was…
I have dealt with IT Grade and was impressed with the high level of service and work they have done. Very easy to deal with, prompt responses, excellent and efficient work. Technicians from IT Grade are very skilled and knowledgeable, as well as advanced in the latest Technology's developments. I would highly recommend IT Grade to my friends and colleagues with no hesitation.
If you need any help or assistance with IT issues - IT Grade is the only way to go!

February 12, 2019

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look