Our video call with Graeme, was faultless. We weren't rushed, he took time to double check the information we gave him & explain things we didn't understand. He also gave us good advice on things that... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Martin Ralph was very easy to talk with and pointed out all possibilities that could happen before I die. He was very thorough. I want the bulk of my estate to go to my son but Martin pointed out that... See more
The communication with Octopus Legacy team start from initial inquiry to appointment booking was smooth. Consultant (Tony) arrived on time and took us through calmly in very finer legal details making... See more
Hardeep was absolutely lovely and very knowledgable. His visit was a very pleasant experience and the service impeccable. I would recomment this gentleman to anybody. A great service allround. Easy an... See more
Company details
Written by the company
Octopus Legacy, formerly known as Guardian Angel, is the place to plan for death and find support after a loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something much more human. Share more than money: leave voice notes, music, recipes and videos. Shape a legacy that connects you while you're here. And after you're gone. Founded by Sam after his mum died suddenly, we’re a group of people who work in death because we’ve been affected by it. We know the difference a good plan makes, and what it’s like when there isn’t one. Death can come between us, leave mess, legal fees, frustration. But it can also connect us. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We’re here to make that world happen.
Contact info
United Kingdom
- octopuslegacy.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Geri put me at ease from the start
Geri put me at ease from the start. Every question answered. Explained so I understood everything . Professional service with a caring touch . Would recommend Geri .
June 24, 2026
friendly and easy to understand
June 24, 2026
Highly Recommend
The legal advisor who gave me detailed information about my Will was highly knowledgeable. It put some of my concerns at ease. The appointment was available quite quick and I am at peace of mind now.
June 24, 2026
Excellent knowledge of products
June 23, 2026
Piece of mind
Our appointment with Jon was kept to correct time and he explained everything into lay mans terms if you didn’t understand the legal terms he was very thougher and answered all questions when asked would recommend this company for your will requirements thank you Jon one happy customer from our first meeting
June 22, 2026
Definitely recommend it
Definitely recommend it, the person we had meeting with Jeremy had good knowledge and explained in details of the products we were interested in.
June 20, 2026
Please don’t use this company as they…
Please don’t use this company as they are the most incompetent company I have ever dealt with. You can’t get through on the phone, you leave a message and no one gets back to you. If you are lucky enough to speak to someone you are always told the person dealing with it is not available or in a meeting but they will pass a message on. 2 weeks later no one has returned your call. It’s a terrible company. Enquiry still ongoing after more than a year
June 23, 2026
Unprompted review
Grace was very understanding
Grace was very understanding. Answered everything that I asked
June 23, 2026
Will amendment apt/ POA
Today we had an appointment with Vishal Patel via a video link.
He was very thorough and covered aspects that we hadn’t really thought about. So much so that after the initial consultation regarding amending both my self and my partners wills. We both decided there and then also to complete a POA as per the rationale behind it.
Vishal dealt with this for us both promptly and efficiently in a professional manner. We are both happy with this outcome as we feel there were too many loose ends. This now gives us both peace of mind that we have covered all eventuality’s.
Grateful to have decided on both of these actions.
June 23, 2026
Compassionate estate planning
I met with a compassionate Estate planner, Hardeep who was excellent at taking me with consideration through the process of writing my will. Would recommend!
June 20, 2026
Thank you!
Saul was incredible, so friendly and explained everything so well. Turned a sensitive subject into a good experience and I feel confident things are now sorted
June 18, 2026
I would highly recommend Octopus Legacy
I have had a really smooth and easy process writing my will. I am very pleased with the professional way all the communication has been and how quickly I received answers to any of my questions and queries. The experience has been so positive that my husband is now going to do his will as well with Octopus Legacy. Would highly recommend them.
June 23, 2026
The whole thing was explained well and…
The whole thing was explained well and completed professionally
June 23, 2026
Jack made the appointment run at ease…
Jack made the appointment run at ease and was very thorough.Thank you for taking the time to support us in doing our will Jack
June 22, 2026
Personable and explained things well
Personable and explained things well. A good experience.
June 22, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.