I've bought equipment from a few different Australian stores over the years and Gym Plus has easily been the best experience. The rack is sturdy, the attachments actually line up properly, and the fin... See more
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One item in my order arrived with minor freight damage and support team sorted it out immediately without any back and forth. Super refreshing compared to most online stores these days. Really appreci... See more
Honestly didn't expect the quality to be this good. I bought the L4 power rack and bench setup and everything feels super solid. Packaging was tidy, instructions were clear, and customer service repli... See more
Package was sent straight away from company. Unfortunately out of there control it took a while to get packages due to the original shipping company they were using losing the shipment. When rese... See more
Company replied
Company details
Written by the company
Gym Plus 🇦🇺 | Inviting Movement. We are here to spark a movement of movers who sweat, lift, laugh and live well.
Contact info
2/22 Furlong street, 3977, Cranbourne West, Australia
- 0356158001
- info@gymplus.com.au
- gymplus.com.au
4.5
Excellent
172 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great communication
Great communication. Very helpful - I wanted to have something shipped to New Zealand and they were with me all the way. Highly recommended.
November 29, 2021
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
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Very happy with purchase would highly recommend
Excellent quality and fast shipping and amazing affordable price compared to other places my daughter absolutely love this air track it fulfils all her acro needs for practicing acro and cheerleading will be looking at getting a bigger one in the near future
November 28, 2021
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Excellent quality
Excellent quality - loved the product and delivery was quick! 5 ⭐️ ⭐️⭐️⭐️⭐️
November 27, 2021
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
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Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Received my product very quickly
Received my product very quickly, though I did leave instructions to leave it behind the gate, it was left out the front behind a pillar.
No problems with GymPlus though, it was dispatched from them the day of the order.
November 25, 2021
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Thank you so much
Thank you so much, the pole it’s just perfect!! And Arrived in less than a week! ☺️☺️
November 24, 2021
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
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My plyo box was delivered super…
My plyo box was delivered super quickly, especially given the current circumstances! It was really easy to put together as well, even for this girl, who has barely used a drill. Thanks!
November 24, 2021
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Good product but in transport the…
Good product but in transport the product had a small amount of damage and screws missing.
November 23, 2021
Reply from Gym Plus Australia
Dear Customer,
Sorry to hear that, May I know which parts are missing, If it is only the screw, Would you want us to send the replacement?Please feel free to contact us anytime,Thanks
Gym Plus Customer service Team
Exceptional customer service and quick…
Exceptional customer service and quick delivery.
November 22, 2021
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
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Excellent quality product and good customer service
Excellent quality product and very helpful customer service
November 22, 2021
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Easy ordering, fast delivery
Easy ordering, no fuss fast delivery, followed all delivery instructions - would purchase again from Gym Plus without hesitation.
November 20, 2021
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support TeamDear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
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This is a great product
This is a great product. The service was exceptional and the delivery was speedy. My family loves the rowing machine and it has already exceeded paying for itself in fun, fitness and cost per use.
November 20, 2021
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Pumps were not working
Pumps were not working. I am not confident in company products. Customer service is very poor
November 16, 2021
Reply from Gym Plus Australia
Dear Customer,
I am so sorry that your pump doesn't work, can we arrange the replacement pump to be sent to you. Could you please contact our customer service team at 0356158001, Sorry again for the issue.
Gym Plus Customer Service Team
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
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