GYM SETS LTD Reviews 

I ordered some weight plates and they were dispatched and delivered within 2 days. Very happy with them and was the best deal in sale out of everywhere I looked. I would buy again for sure

Great delivery, great products and even a check in that the products arrived safely and I was happy with my purchase. Couldn’t ask for more and I’ll definitely be using again and pass on my find 😊

UPDATE 17/7

The unit being completed has revealed it's excellent quality, at least early on.

I stand by my earlier frustration, but there has been a lot of follow-up to put things right, hence this revision.

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S13 smith machine arrived with a damaged upright - took two weeks to replace.

I believe the support team are a "for hire" group that service multiple businesses, and so aren't really working "for" Gym Sets, more "on behalf of".

Further multiple missing parts (which I'm still waiting for), and a an instruction manual that doesn't match the product, means that - five weeks on - the unit is still unfinished.

Very disappointing experience. My order was due on 25 June, but I only received one parcel. The remaining items are still undelivered despite contacting customer service several times. Instead of resolving the issue, the company is trying to charge a cancellation fee, even though their own website states that the fee is waived if an order is delayed by more than two weeks beyond the estimated delivery date. I cannot recommend this company based on my experience.

Cheaper than other stores. Great customer service. Thanks Krizia!

I couldn’t be happier with my experience buying from this company. From start to finish, the entire process was seamless. The website was easy to navigate and shipping was incredibly fast, I was surprised when I got a knock on the door at they were here!

It is rare to find a business that genuinely cares about its customers and delivers exactly what is promised without any hassle. If you are looking to build a home gym, this is a highly professional, reliable company you can trust. I will absolutely be ordering from them again!

Very reliable, quality equipment, arrives on time.

Amazing products at amazing prices, delivery times very quick too. Definitely worth checking out 👍🏻

Very good pricing, top quality products, gym sets is now my go to company for gym equipment 10/10

Adjustable dumbells are quality. And there cheaper than advertised on tik tok. The company even sent me a personal email to see if im satisfied. 5 star review.

Adjustable dumbbells were delivered quickly, easy to assemble, and so far seem sturdy and just whatI needed.

*DO NOT TOUCH THIS COMPANY WITH A BARGE POLE* I ordered a set of 3 dumbbells and 3 kettlebells at the the beginning of June. Todate I have received one of each set. I have had to jump through hoops to finally be told I can send back the two sets I have received but will have to pay postage!!!! I will then receive a refund for the items I haven't received WITHOUT postage. WTF!!!!!

Great service throughout, quality built dumbbells. Fast delivery, Gym sets even contacted me the day the equipment arrived to let them know if there was any delays or issues. Fantastic service throughout.

Fantastic service from start to finish. The kit arrived in great condition in a matter of days and we were kept in the loop with tracking etc. Easy to put together and quality equipment. Highly recommend Gym Sets LTD and will purchase more in the future.

Best value for money.
Delivered on time.
The quality is better than I expected.

If I could give zero stars, I would.

This has been, without question, the worst online buying experience I’ve ever had.

Almost immediately after placing my order, I requested a cancellation and refund after discovering the overwhelming number of negative reviews about this company. Instead of simply cancelling the order, I was told it was “too late” and that I would need to refuse delivery at my doorstep to trigger a refund. I followed their instructions exactly.

What followed was weeks of endless emails, excuses, and being given the runaround. Despite doing everything they asked, no refund ever arrived. In the end, I had no choice but to raise a chargeback through my bank. Thankfully, the bank recovered my money just over a month after I placed the order. Had I relied on GymSets to honour their own refund process, I have no doubt I’d still be waiting.

The complete lack of customer service, accountability, and honesty is appalling. A business shouldn’t make customers fight to get their own money back after following its own instructions.

Avoid this company at all costs. Based on my experience, I cannot recommend buying anything from GymSets. Save yourself the stress and shop elsewhere.

Complete scam artists. They are selling wearhouse returned units that are damaged and not declaring it on the product page. They use dynamic pricing so if the deal seems too good to be true, it is. After I brought the leg extension machine for £190 it jumped to £230 for the next unit, as the other units must of been better condition. Mine turned up with missing instructions, missing pin to keep the seat locked and huge amounts of damage all of over the unit, it had clearly been shipped out before, mis handled by the customer and sent back. Shamefull from GymSets. Support is awful, they sent a pin out and offered 10% off my next order, you can get 10% codes from anywhere so that’s just an insult. I’ve already contacted trading standards so hopefully they will fix this company up. I would personally pay extra with brands like Mirafit who I’ve never had an issue with. They are also doing daily fake reviews, loads of profiles with only 1 or 2 reviews is obvious.

I was pleased to find a company that sold single weight plates rather than having to buy a set. Good price, well packaged and postage to Northern Ireland reasonably priced. Very happy with my purchase.

I have used this company twice now, i was impressed at receiving a email after my first order asking if everything was ok with my order.
second time using them i made a mistake on my order and when i contacted customer services to see if anything could be done, it was sorted straight away, customer service couldn’t have been better even answering my emails even after hours, i was given a refund (credit) to reorder that i was told would take upto 48 hours, this actually came through in 15 minutes, quality is excellent and i would deffinately reccomend and use in the future

Recently bought the adjustable dumbbell and barbell set. The weights are exceptionally good value for money. Delivery was super quick and based on recent purchase would definitely buy again from this company