Good service and happy with polos in particular. The vests are small if you equate 10 as S 12 as M etc. Prefer consistency in sizing. Emma in admin absolutely fabulous
Company replied
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See what reviewers are saying
My first attempt at ordering a voucher on a Saturday afternoon failed and neither I nor the recipient got a confirmation. When I checked my bank on the Moday the money had been paid. Sounds bad. Howe... See more
Company replied
Halbro provide an amazingly efficient service. We ordered 6 Doddie Aid hoodies (great quality) but ordered the wrong size for one. I sent it back on Monday and received the replacement today (Wednesd... See more
Company replied
Superb communication from Halbro following my Head For Change items. They originally went missing. Well done Royal Mail. Halbro sorted this and replaced the items and sent them by overnight courier... See more
Company replied
Company details
Information provided by various external sources
Halbro is a family run British Sportswear brand established in 1919 specialising in bespoke teamwear, school games apparel and off field gear.
Contact info
Chorley New Road, BL6 7JG, Horwich, United Kingdom
- 01204696476
- sales@halbro.com
- halbro.com
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Easy to order product and product is good quality
Easy to order product and product received very quickly. Nice quality of product and good email communication from the company .
June 24, 2024
Reply from Halbro Sportswear
Hi Seema,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the service and product we have provided. We hope the recipient gets great use out of their new Howe Bridge Aces Contrast Tee. Many thanks for your order.
Halbro Sportswear
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Exceptional Customer Service
I had a spectacular experience with what many would consider a very small order. Dan went above and beyond to help me sort out payment & shipping to Canada. Great company!
June 7, 2024
Unprompted review
Reply from Halbro Sportswear
Hi Sean,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the service Dan has provided. Whether big or small, all orders matter to us, so we are very happy to hear you're pleased with the service all round. Many thanks for your order and we hope to supply you again in the future.
Halbro Sportswear
Reply from Halbro Sportswear
Hi Lianne,
Thank you for your kind 5* review. We're delighted you're pleased with the speed of our service. We hope you're pleased with the quality of the products received. We hope to supply you again in the future. Thank you for your order.
Halbro Sportswear
Reply from Halbro Sportswear
Hi Tracy,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the quality of the shirts received. Thank you for your understanding with the delivery address issue and thank you for your order and contribution to the MND Foundation.
Halbro Sportswear
Easy
Easy, straightforward ordering process.
Quick delivery and quality product.
Very professional.
May 21, 2024
Unprompted review
Reply from Halbro Sportswear
Hi Zachary,
Thank you for your review. We're delighted you're pleased with the service provided and the products you have received. Thank you for your order.
Halbro Sportswear
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Reply from Halbro Sportswear
Hi Jonathan,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the service and products we provide. We hope you get great use from your Head For Change merch. We look forward to supplying you again in the near future.
Halbro Sportswear
Son's cricket clothes…
Always get my son's cricket clothes from Hasbro. Very good company, I would highly recommend.
April 24, 2024
Reply from Halbro Sportswear
Hi,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the service we have provided and we hope your son loves his Adlington Cricket kit. We hope to supply you again in the near future.
Halbro Sportswear
Responsive and friendly.
April 24, 2024
Reply from Halbro Sportswear
Hi Kathleen,
Thank you for your kind 5* review. We're really pleased to hear you're happy with the service we have provided. We hope the recipient loves their new Cricket items for Cedars School. Thank you for your order.
Halbro Sportswear
All Round Review
Helped me set up and online store for the club. Designs were refreshed. Took no longer than 4 weeks per order to be made and delivered.
Then ordered a batch of 40 custom name and number tops for an event. Arrived quickly and quality was unmatched. Very nice to wash
April 23, 2024
Unprompted review
Reply from Halbro Sportswear
Hi Kristian,
Thank you for your kind 5* review. We're delighted to hear that you're happy with the service we have provided so far. We hope your team get great use out of your new kit and we look forward to supplying you again in the near future.
Halbro Sportswear
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Exceptional Quality and Service: Halbro Sportswear Exceeds Expectations
As the team manager of 7 Bmboos RFC, I've had the pleasure of using Halbro Sportswear for our team's kit for several years now, and I'm thrilled to share our positive experience.
For over six years, not a single piece of our kit has shown any faults or suffered from wear and tear, which is quite remarkable considering the rigorous demands of rugby. This speaks volumes about the quality and durability of Halbro Sportswear's products.
However, it's not just the outstanding kit that makes Halbro Sportswear stand out; their customer service is truly exceptional.
They've always responded promptly to any inquiries, providing immediate assistance and support for any issue we've encountered.
This level of service is rare and has made our experience with Halbro Sportswear incredibly smooth and enjoyable.
In summary, Halbro Sportswear not only offers high-quality, durable sportswear that can withstand the intense usage of rugby, but they also provide unparalleled customer service.
As a team manager, I couldn't be happier with our choice, and I wholeheartedly recommend Halbro Sportswear to any team looking for top-notch sportswear and excellent customer care.
April 4, 2024
Unprompted review
Reply from Halbro Sportswear
Hi Max,
Thank you for your extremely kind 5* review. It has been a pleasure to be your trusted kit supplier for 6+ years now and we look forward to developing and furthering our relationship in the coming years. We are a brand dedicated to providing unrivaled customer service, so to hear you find our levels 'truly exceptional' makes us very proud. We are really happy your and your teams love our kit designs and quality.
Halbro Sportswear
Brilliant service
Brilliant service, quick and easy with Rital Mail delivery so it’s guaranteed and easy to organise
February 23, 2024
Reply from Halbro Sportswear
Hi Martin,
Thank you for your kind 5* review. We're really happy to hear that your experience shopping with us was a success from order to delivery. We hope you love your new Manchester Ref's items and we hope to supply you again in the future.
Halbro Sportswear
Good quality
Good quality. Efficient delivery. And Doddie themed sweatshirt a cause close to our hearts. Thank you
January 25, 2024
Reply from Halbro Sportswear
Hi Julie,
Thank you for your kind 5* review. We're delighted to hear you're pleased with your new Doddie merch and the service we have provided. We hope you get great use from your new hoodies. Many thanks for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Always a pleasure and prompt delivery.
Always a pleasure and prompt delivery.
Thank you
January 25, 2024
Reply from Halbro Sportswear
Hi Brian,
Thank you for your kind 5* review. We're delighted to hear you're pleased all round with the service we have provided. We hope you love your new MNDF 2024 Doddie Aid Hoodie. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
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Great!
Kept me up to date with order, and when it arrived my husband LOVED it! Thank you so much
January 25, 2024
Reply from Halbro Sportswear
Hi,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the service we have provided and that your husband loves his new Risborough RFC Bench Coat. We hope he gets great use of it during the remainder of winter! Thank you for your order.
Halbro Sportswear
Fast efficient service and Doodie Aid…
Fast efficient service and Doodie Aid products are good quality and fit
January 2, 2024
Reply from Halbro Sportswear
Hi,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the service we have provided and are happy with the quality of the Doddie Aid items you have received. If you're taking part, we wish you the best of luck! Many thanks for your order and for your contribution to the MND Foundation.
Halbro Sportswear
👌👌👌👌👌👌👌👌👌👌
January 2, 2024
Reply from Halbro Sportswear
Hi Alan,
Thank you for your kind 5* review. We're delighted to hear you're pleased with your latest order. We hope to supply you again in the near future.
Halbro Sportswear.
Reply from Halbro Sportswear
Hi John,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the quality of the boot bag you ordered for Kendal Hornets. We hope it's put to great use. Thank you for your order.
Halbro Sportswear
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Warm coats, long wait
The coats we ordered are amazingly warm. Even in zero temperatures you don't feel the cold. The Royal Mail, took a week to deliver, on top of a 2 week wait at Halbro. If the waiting time had been less, it would have been 5 stars
November 24, 2023
Reply from Halbro Sportswear
Hi Mary,
We're delighted to hear you're pleased with the warmth of the coats you have ordered. They will certainly be put to good use during the cold winter. We did manage to get this order shipped in less than our estimated standard 2 week turnaround, but unfortunately it was delayed by Royal Mail, which is something that as the manufacturer we cannot control. We are gutted this has cost us a star, but we're glad your order was finally delivered. Many thanks for your order.
Halbro Sportswear
Reply from Halbro Sportswear
Hi Ruth,
Thank you for your kind 5* review. We are really pleased to hear you're happy with the service we have provided. We hope you love your new Carlisle Wrestling Club items. Many thanks for your order.
Halbro Sportswear
Excellent Experience
Great products and responsive customer service. I had to change an orders delivery address and this was done fast and efficiently.
October 25, 2023
Reply from Halbro Sportswear
Hi,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the customer service we have provided when requesting a change of delivery address. We hope you love your new Millwall RFC gear. Many thanks for your order.
Halbro Sportswear
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