Hallcroft Finance Limited Reviews 185

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, friendliness, and extensive knowledge, making the entire process feel straightforward and stress-free. Many people highlight the outstanding customer service, noting that the team goes above and beyond to provide reassurance, guidance, and support, answering all questions promptly and patiently. Consumers frequently mention the efficiency and ease of the service, with quick response times and clear communication contributing to a smooth user experience. Reviewers appreciate being kept updated throughout the process and commend the company for securing the best deals and simplifying complex situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being helpful, efficient,... See more

Service

Consumers find service to be positive. Many reviewers highlight the quick, efficient, and stress-free... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness, efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Jayne and Allie highly enough! From start to finish, they were absolutely amazing incredibly professional, friendly, and always on hand to answer any questions I had. They made the w... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

John was friendly, knowledgable and patient throughout the full process. He explained everything at each stage, answered all my questions and provided the best advice. He kept me updated as better mor... See more

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more


Company details

  1. Finance Broker
  2. Mortgage Broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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Rated 5 out of 5 stars

Faultless from start to finish!!

Faultless from start to finish! Thank you so so much for all your help, advice and patience. Your support and guidance throughout this whole process has been invaluable and we are so grateful to have had both Andy and Ali by our side and at the end of the phone for anything and everything. Without you both we wouldn’t have our beautiful new home together and there are not enough words to say thank you. We would highly recommend Andy & Ali at Hallcroft finance, nothing is ever too much trouble and we are so lucky to have had you on our side throughout this journey - thanks a million again!

March 26, 2025
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Rated 5 out of 5 stars

Fantastic support from Andrew and Karis…

Fantastic support from Andrew and Karis at Hallcroft Finance from start to finish, and after moving in to our new home. Everything explained fully and much time given to ensure everything was clear. Thank you. I woukd definitely recommend.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Jayne has been fantastic from start to finish, a breath of fresh air in an industry where it’s hard to know who to trust.
After my experience organising a personal mortgage with Jayne I will be a return customer for my business needs too. I would not hesitate to recommend Jayne for any aspect of financial planning and advise.
Thank you Jayne
You are a true professional

February 28, 2025
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Rated 5 out of 5 stars

A fabulous team

A fabulous team, who made the process so easy from start to finish. We didn't worry about anything. Thank you Andy!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service by Andrew from Hallcroft

2 years ago, I found myself having no choice but to find a new home.
Andrew was there to support & advise me through the whole process making it far less stressful than it could have been.
Securing the best mortgage deal and income protection policies. He was able to provide me with some really good advice and support in choosing the products which worked best for me.
Two years on and I am using Hallcroft again with no hesitation.
I would recommend anyone to use this company, they make your life so much easier.
Thank you again Andrew (and your team) I really appreciate it.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Speedy and diligent

We were initially recommended this company by a family friend who had used them when purchasing their own property. We were assisted by John and Allie and cannot fault them at any point. They are diligent and knowledgeable individuals. Throughout the whole process they have consistently checked in with us to ensure that we have understood what it is they are doing in the background and have ensured that the process is happening smoothly. John was brilliant in answering any questions I had and would go back and forth with lenders. Could not recommend them enough.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent continued service from Matt Wood, Hallcroft Finance

As company owners for over 20 years, we have worked with Matthew Wood on a number of different funding deals. We have always found him to be both highly personable and extremely skilled at sourcing the exact funding requirements for our company, providing detailed analysis of the options and recommendations. He cares greatly about his clients and giving them the best outcome. He won’t go forward with something if it’s not right. We couldn’t recommend Matt Wood from Hallcroft Finance highly enough.

Paul & Claire Summerskill

January 20, 2025
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Rated 5 out of 5 stars

Great experience end to end

Great experience end to end. After having dealings with multiple mortgage brokers over the years, my wife and I like to think we know how to spot a good one. Stevie at Hallcroft has been great! Her communication has been above and beyond. She recommended a solicitor and this is where we usually start to see cracks appear! But we are delighted to say her recommendation was just as proactive as she was. What a breath of fresh air! Thank you Stevie

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Jayne helped me with a very speedy…

Jayne helped me with a very speedy re-mortgage, finding the right company and guiding me through the process. Regular chasing by Jayne ensured the re-mortgage was a priority and got everything sorted just in time for Christmas. Jayne made the experience positive and friendly and was a joy to deal with, so I ended up with both a professional service and someone who made a boring activity much more bearable!

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Jayne at Hallcroft Finance - Excellent Experience with Mortgage!

I was really fortunate that Jayne was the first person I spoke to when deciding to buy a new home.

While the depth of her knowledge and experience in mortgages is quickly apparent, it is the little things she brings to the process that are special.

Her ability to guide on all aspects of the purchase and remain upbeat and optimistic even when obstacles are encountered keeps the process exciting, when it could very easily become stressful.

I can thoroughly recommend Jayne to anyone who would like a smooth and enjoyable experience when buying a new home.

Thank you Jayne!

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Andrew & Allie from Hallcroft - exceptional service

Buying your first home can be a very overwhelming experience but Andrew & Allie were there to support & advise us through the whole process making it far less stressful than it could’ve been. Their communication is brilliant & I would recommend them to all. We hope you have a well deserved break with your family this Christmas!

December 19, 2024
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Rated 5 out of 5 stars

Hallcroft Finance & Andy are amazing!

Andy was absolutely fantastic at securing us the best mortgage deal and income protection policies. He was able to provide us with some really good advice and support us in choosing the products which worked best for us. I would highly recommend Hallcroft Finance and Andy to anyone! Thank you so much again.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Andrew 5 star…

Andrew really gave us the 5 star tailored treatment for our remortgage. Very efficient and having used other brokers in the past Hallcroft weee fast and professional

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Jayne - 5*

Jayne was fantastic in helping us secure our dream home within an incredibly tight 6-week timeframe. As self-employed individuals, we faced unique challenges when trying to secure a mortgage but her expertise, efficiency and support were invaluable throughout the entire process. She was always available to answer our questions, guide us through complex paperwork, and negotiate on our behalf. Jayne's dedication and professionalism made what could have been a stressful experience seamless and enjoyable. We are incredibly grateful for her help and would highly recommend her to anyone looking for a mortgage advisor.

October 10, 2024
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Rated 5 out of 5 stars

Fantastic and friendly service

A fantastic, friendly service. Jayne was easy to deal with, and handled a last minute mortgage deal renewal at short notice.
Advice given was spot on, would definitely use again and will recommend to friends and family.

November 6, 2024
Unprompted review

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