HAMSEYS SLEEP CENTRES Reviews 170

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I just wanted to praise Hamsey’s for their help with an issue I raised this week on behalf of my Nan (who’s 96) - it is just so heartwarming to deal with a local, independent company who put their cus... See more

Rated 5 out of 5 stars

I went to buy a mattress at Hamseys Leatherhead branch where I live locally. Mike sorted us out a great mattress which was delivered and I am enjoying now. I have also used MIke for quite a few DIY jo... See more

Company replied

Rated 5 out of 5 stars

From start to finish the service was great. Andy the sales man was very helpful and knowledgeable, Left us to try the beds and but was on hand when needed to answer queries. Our delivery driver Dawi... See more

Company replied

Rated 5 out of 5 stars

Visited Hamseys Leatherhead store this week and was greeted by Mike who was very friendly and showed us all our options for what we wanted, not pushy, informative and polite. Bought a double bed frame... See more

Company replied

Company details

  1. Bed Shop

Written by the company

Hamseys has worked hard to become one of the most trusted suppliers of beds, mattresses and furniture in the South East of England. We are proud to say we have more than 50 years of experience, and have used that time to better understand the needs of our customers and how to meet them. As a result, we have served generations of customers. Quite a few have never slept on anything but a Hamseys mattress, and we hope they never have to! Though we’ve expanded our product range to include hundreds of beds, mattresses and other types of furniture and have 4 store locations throughout the South East, we haven’t forgotten our roots. We still operate out of our Crawley warehouse complex, and offer the same high quality and award-winning customer service which made us what we are today. We also have stores in Wallington, Beckenham and Leatherhead. One of the things which sets us apart in the industry is that Hamseys owns and operates our own fleet of efficient, reliable delivery vehicles. This allows us to give you better service, and to guarantee reliable, professional and convenient delivery for all of the products we sell, in-store and now online!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

170 reviews

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Rated 5 out of 5 stars

great beds, fantastic customer service

If you’re looking for a bed, look no further than Hamsey’s. It will be hard to beat their prices, product quality and EXCELLENT customer service. In addition, they have the largest selection of fabrics to choose from if you’re ordering a custom bed base or headboard compared to other bedding companies Most important, they are sooooooooo easy and enjoyable to work with . . . very kind and considerate sales people who will help you find the bed that's the perfect fit for your body, style and budget. I ordered a bed from them in December 2019 before the pandemic struck and they held if for me in their warehouse for months until things opened up . . . and i was able to take delivery. As they gave such great service then, i recently ordered three more beds from them in October 2021. Once again, they met and exceeded my expectations They are truly the ’superheros’ of the bedding world!
Paula R.

November 14, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Paula,

Thank you so much for the 5 star review and for your further purchases, it makes all the difference to our staff to read.

Have a great nights sleep!

Hamseys Team

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Rated 5 out of 5 stars

Mike from Leatherhead was brilliant

Mike from Leatherhead was brilliant. Gave us the time we needed and hence bought our bed from him. Delivered as agreed with no hassle .. Delivery boys were great... Thanks
Vaughn @ Danka

November 12, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Vaughn,

Thanks for supporting your local family business and for the 5 star review.

Have a great nights sleep!

Hamseys Team

Rated 5 out of 5 stars

Excellent service and quality products from Hamseys

I bought a bed at the weekend from Hamseys, Leatherhead. Not only was the bed excellent quality and really solid, the customer service was second to none. The manager couldn’t have done more to get it delivered, he was so helpful and I really appreciated the excellent service. I would highly recommend Hamseys.

November 11, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Mrs Cowley,

Thank you for taking the time to leave a review and so pleased you were happy with our service and your purchase.

Have a great nights sleep

Hamseys Team

Rated 5 out of 5 stars

Knowledgeable, efficient and friendly

We went to Hamseys having received a flyer through the door. Very glad we did as we purchased a great mattress at a very fair price. Andy was a great help - knowledge, efficient and friendly. Highly recommended.

November 9, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Greg and Andra,

Thank you so much for the 5 star review, and pleased you found what you were looking for.

Have a great nights sleep!

Hamseys Team

Rated 5 out of 5 stars

ALWAYS EXCELLENT CUSTOMER SERVICE

Dropped into Hamseys at Beckenham last week to check for a headboard. Store attendant was very patient, answered all our questions and we left with a promise to return to purchase. Went back yesterday and placed the order. Met by a different attendant but with the same friendliness. Altogether, a very good experience - for service, quality and prices. We have bought headboards and beds from this store before and it is always our first choice.

November 5, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Rosemary,

Thank for taking the time to review your experience in the Beckenham store, its great to hear and makes all the difference to our staff.

Have a great nights sleep!

Hamseys Team

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Rated 5 out of 5 stars

Excellent service for my 80 year old…

Excellent service for my 80 year old mum. Having used Hamseys on 2 other occasions I would definitely recommend them for price and value

November 4, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Margaret,

Thank you for the 5 star review, and your repeat business.

Hope your mum has a great nights sleep!

Hamseys team

Rated 4 out of 5 stars

Great service

Great service, I ordered the wrong size bed but Mike helped resolve the issue within a week, really happy with my new bed!

November 3, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Philip,

Thanks so much for the review, so pleased you managed to find the perfect bed.

Have a great nights sleep!

Hamseys Team

Rated 5 out of 5 stars

Greatest bed I’ve ever slept on!!

Greatest bed I’ve ever slept on!!
I was told about this place by my friend.
And boy was she right.
Great prices and the best nights sleep ever since.

November 2, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Scott,

Thank you for your 5 star review, lovely to hear your comments

Have a good nights sleep!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I went to the Hamseys store at Beckenham a couple of weeks ago to buy a bed with my father, the ship assistant was very kind to us and guided us throughout the purchase. It was a very good experience. We have bought beds here before and we always repeat for the service, the quality and the good prices.

November 2, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Carolina,

Thanks for the 5 star review and always buying your beds from the Beckenham store.

Have a great nights sleep!

Hamseys Team

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Rated 5 out of 5 stars

Hamseys Leatherhead Reveiw. Mr and Mrs A. Merison.

Visited Hamseys Leatherhead store this week and was greeted by Mike who was very friendly and showed us all our options for what we wanted, not pushy, informative and polite. Bought a double bed frame and mattress which was delivered on the booked day. Excellent communication from Mike and the delivery guys. We would recommend this store.

October 31, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Alan,

Thank you for taking the time to review your experience at the Leatherhead branch and your support of a local family business.

Have a great nights sleep!

Hamseys Team

Rated 5 out of 5 stars

Great Service From Mike in Leatherhead

Needed a mattress and base urgently before leaving the country early next week. Went to Hamseys in Leatherhead, where Mike looked after me. He was very helpful and friendly. I got what I needed which was delivered within the time frame stated. The delivery men were courtious and pleasent. Overall I was very pleased with the service I received and if I ever need another mattress, I would have no hesitation in returning to the store.

October 30, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Keith,

Thank you for your great review of your experience at the Leatherhead store, it makes all the difference to our staff.

Have a good nights sleep!

Hamseys Team

Rated 5 out of 5 stars

Great local bed shop

I visited Hamseys in Beckenham yesterday as I needed a mattress urgently and had been recommended this shop by a friend. The store manager was very friendly and helpful, and ordered me a mattress that is now ready to collect this morning! Great service, very comfy mattress and reasonably priced too, and they assisted me with my urgent requirement. Thanks so much!

October 26, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Sophie

Thank you for the great review, so pleased your experience lived up to your friend's recommendation.

Have a good nights sleep!

Hamseys Team

Rated 5 out of 5 stars

Couldn’t ask for a better bed and service

We couldn’t have asked for a better experience than the one we’ve had with Hamseys. From excellent advise to help narrow down our choices and pinpoint exactly what we were looking for, through to the delivery and ultimately, the comfort and quality of the mattress.

This is our second purchase with them and we’ll be sure to come back. It’s great to feel like a valued customer and to know you’re in safe hands when making a purchase as important as a bed, which you do ultimately spend a third of your life in!

South London’s finest, Thank-you!

October 25, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Tom,

Thank you for your great review and further purchase

Have a good nights sleep!

Hamseys Team

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Rated 5 out of 5 stars

We went in looking for a new bed for…

We went in looking for a new bed for our spare room. Andy was very knowledgeable and helpful. He was able to provide us with a great deal for a double bed with base and headboard. Will definitely be back to buy a new mattress for our main bed. Really good prices and plenty of deals. We had previously spent ages looking at other shops and Hamseys offered the best prices and plenty of choice. We saved £100s thanks to Andy.

October 25, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Rebecca,

Thank you for your great feedback on our Beckenham branch, its makes all the difference to our staff.

Have a great nights sleep!

Hamseys Team

Rated 5 out of 5 stars

Buying a mattress.

Andy from Beckenham was very helpful when I walked into the shop.He showed me what was available in my price range and nothing was too much trouble.Delivery also was efficient and on time within a few days.
Overall a very good stress free experience of buying a mattress.

October 24, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Nuala

Thank you for taking the time to review our Beckenham branch.

Have a greats nights sleep!

Hamseys Team

Rated 5 out of 5 stars

Hamseys Sleep Centre. Manager Mike.

Mike from Leatherhead store was very helpful without being pushy and easy to converse with. He was extremely knowledgeable and informative. Our experience resulted in purchasing a mattress without any hassle. His information for delivery was spot on. Delivery was without problems and efficient. We are very happy to refer Hamseys Sleep Centre and Mike in particular.

October 23, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Thank you for your informative review of our Leatherhead branch, makes all the difference to our staff.

Have a great nights sleep

Hamseys Team

Rated 5 out of 5 stars

We have a loft conversion and we wanted…

We have a loft conversion and we wanted a king size divan bed. We contacted Hamseys and they kindly sent out one of their delivery drivers to measure up to see if a 2 piece divan bed would fit up our staircase. Unfortunately due to the narrow staircase this wasn’t possible. The manager Steve at the Crawley branch suggested getting a 4 piece divan that will be specially made as that will fit up the staircase.
We now have a beautiful new bed. The delivery lads even set up the bed and took away all the packaging.
Great service and highly recommend.
Credit to Steve and his delivery team.

October 22, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Richard, what a great review for the Crawley branch, thank you. So pleased we managed to go the extra mile for you.

Have a good nights sleep

Hamseys Team

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, we were in and out straight away and given really good advice. Saved some money too.
Very quick delivery. You can’t wrong with these guys.
Thank you!

October 21, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Claire,

Thanks for the 5 star review, glad we managed to save you money too!

Have a great nights sleep

Hamseys Team

Rated 5 out of 5 stars

Highly recommended

Purchased the premier 4000 mattress previously in a firm tension, recently visited the showroom in Crawley and tried the medium tension and purchased this for the spare room. With free delivery ( within 2days ) and They even took away my old one free of charge as well.
Fair price and fantastic fast delivery.
Would recommend to anyone

October 18, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Stephen,
Thank you for your great review.
Have a great night sleep!

Hamseys Team

Rated 5 out of 5 stars

Hamseys Wallington

so, I went bed hunting after searching the internet and getting an idea of what I wanted. I ended up in Hamseys in Stafford Road Wallington. Instead of browsing around I went straight to the salesman Lee. I just told him exactly what I was after and he immediately lead us in to the store and showed some option. Some were a bit expensive but after some discussion and customising of headboards and type of mattress we agreed on a sale. The big thing that helped was the fact that they will take the old bed for free, Banstead council wanted £140. All in all it was a good experience with a Lee who really new his stuff. The bed was a tiny bit more than I wanted to pay but I think I got a good deal.

October 16, 2021
Unprompted review
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Reply from HAMSEYS SLEEP CENTRES

Hi Mr Tango,
Thank you for taking the time to review our company
Have a great night sleep!

Hamseys Team

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