Handle Hardware Reviews 260

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great prices and excellent communication. I ordered some products which were very competitively priced and whilst there was a little confusion over the delivery which was not their fault but mine.... See more

Company replied

Rated 5 out of 5 stars

We needed to replace door closers on 3 of our most heavy entrance/exit doors and after deciding on which make and model we needed, we carried out an internet search and found Handle Hardware's website... See more

Company replied

Rated 4 out of 5 stars

Service was really swift, products are lovely, packaged well, decent instructions with templates. Made to order item also arrived really quickly. They have possibly been let down by too many custom... See more

Company replied

Rated 5 out of 5 stars

Ordered 16 internal door handles on Monday morning and they arrived the following day via DPD. Over the moon about the speed and service. The quality of the handles (Urfic) also appears to be great -... See more

Company replied

Company details

  1. Door Shop
  2. Hardware Store
  3. Locksmith

Written by the company

We are a well-established supplier of architectural ironmongery based in London. Stocking door handles, hinges, closers, locks, door furniture and much more, from the most trusted brands including Frelan, Hoppe, Zoo Hardware, Carlisle Brass, Dorma, Assa and Rutland to name a few, we supply direct to the public and trade at low prices. We carry stock of most our products in our warehouse so we are able to offer next day delivery to anywhere in the UK. Get in touch today with our experienced & helpful sales team to discuss your requirements 020 8819 5533. We have been supplying the construction trade for over 30 years. Being leading specialists in our industry, you can rest assured that our Guild of Architectural Ironmongers qualified sales team are experts on our products and will ensure your ironmongery meets the relevant building and fire regulations. We are registered ironmongers and can provide a free of charge door scheduling service. Handle Hardware offer a range of finishes including matt black, antique brass, bronze, copper and more! Our RegAI sales team can put together a complete package so that all of your ironmongery matches, providing the highest quality finish to your project. From lever handles to door hinges, lock faceplates to door closers, we've got you covered!


Contact info

4.8

Excellent

TrustScore 5 out of 5

260 reviews

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Rated 5 out of 5 stars

Letter Box

Handle Hardware were helpful on the phone, easy to order online and product arrived within 2 days

September 30, 2024
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

Great experience

Really easy to order on the website, our order arrived quickly as promised. When I contacted them, they were very polite and helpful and called me back as they had promised which is rare these days. Products were also really competitivley priced. I will use them again.

August 7, 2024
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

Excellent product

Website was extremely detailed which meant I could order exactly what I needed. The hinges I received were very good quality. Not cheap but you get what you pay for. Would definitely recommend.

July 31, 2024
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

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Rated 5 out of 5 stars

efficient service

efficient service - no problems whatsoever

May 28, 2024
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

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Rated 5 out of 5 stars

Needed some double action strong…

Needed some double action strong hinges, ordered them for a deadline and they arrived well in time. Brilliant service. I’ll use them again 🤟

May 2, 2024
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

Great service

Very good service, great communication, fast delivery. I'm very impressed. Highly recommend.

April 24, 2024
Unprompted review
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

Rated 1 out of 5 stars

Faulty Returns Problem

Unable to return a handle that was faulty - apparently you only have 48 hrs to check and raise any fault issues. - what a load of rubbish - avoid !

April 10, 2024
Unprompted review
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Reply from Handle Hardware

Hello,

Thanks for your feedback. As discussed on email, our website states all damages must be reported to us within 48 hours in order for us to make a claim with the courier company. You have reported the damage 7 weeks after delivery was made, therefore we are unable to accept this due to the length of time it has been.

Kind regards,
Handle Hardware Team

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I received my item within 24hours of placing the order, exceeding my expectations.

April 12, 2024
Unprompted review
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. Items selected and paid for and arrived PDQ. What could be better?

April 5, 2024
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

Amazing quality handles

Amazing quality handles
Customer service on point -20 minutes reply time-
overall 10/10

February 27, 2024
Handle Hardware logo

Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

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Rated 5 out of 5 stars

Very happy

Great range of choice fantastic quality brilliant price delivered quickly

January 24, 2024
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Reply from Handle Hardware

Thank you for your order and review!

Kind regards,
Handle Hardware Team

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