Handy Rubbish Reviews 

192
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, most reviewers were unhappy with their experience overall. Many people experienced frustrating and unexpected price increases after the removal team arrived at their property, finding that initial online quotes significantly jumped without a clear explanation. Consumers also reported that communication completely lacked transparency regarding additional fees, recycling charges, and overall service details. However, some reviewers were happy with the polite and efficient staff who completed collections quickly and professionally. Customers frequently appreciated when the workers arrived on time, worked hard despite awkward spaces, and left the cleared area spotless. Some people noted that the team was very helpful and accommodating when adjusting to extra items on site.

What people talk about most

Price

People report ambiguous experiences with price, often noting that initial phone or email quotes based on... See more

Service

Users describe ambiguous interactions with service, highlighting a strong division in customer experiences.... See more

Staff

Clients share positive opinions on staff, highlighting their polite, helpful, and professional attitude... See more

Product

Reviewers express mixed feelings regarding product quotes and clearance services. Consumers often provide... See more

Delivery service

Consumers experience ambiguous service quality regarding the delivery process. Many people report positive... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Most pathetic service by 2 scammers . Over the phone was booked 200£ fee to collect a few things . When they arrived they requested 550£ and said if we dont pay they will bring all back from the van .... See more

Company replied

Rated 1 out of 5 stars

I provided a full list of items, including photos and was quoted a price. This price was total £477. I was informed that the price could alter on site. But I was confident this wouldn't be necessary g... See more

Rated 1 out of 5 stars

Don't go near them! Arranged a same day collection of a 4 seater sofa and they failed to tell me that they were not collecting having told me it was a definite collection. Utterly useless company.... See more

Company replied

Rated 1 out of 5 stars

Sent photos to this company got a quote of £200 . On arrival they photographed the load again and the “office” phoned asking £375 . Sent them away as a quote is a legally binding agreement not an esti... See more

Company replied


Company details

  1. Garbage Collection Service
  2. House Clearance Service

Information provided by various external sources

If you have ever wondered about the best ways of clearing rubbish in your office or freeing up more space in your home, then Handy Rubbish is the rubbish removals company in London that offers the perfect service for you. If you have ever worried about getting rid of a certain piece of furniture or how to dispose of garden waste, then we are the company you need to call. We specialise in providing the very best in waste removal for every possible situation. No matter what it is that you need cleared, our rubbish removal company is here to make sure that you get exactly what you need. But if you are worried or concerned about the best possible way to go about junk removal and rubbish clearance, we can assure you get the right solution for your unwanted possessions.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

192 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(192)

54 reviews in the last 12 months

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Rated 1 out of 5 stars

Yes they were rubbish

Yes they were rubbish. Booked a week in advance - cleared out my garage and they phoned me 30 minutes before arranged time to say they had to cancel. I asked for options and they actually put the phone down on me. I then called JunkBunk who came at 19:30 on a saturday to rescue the situation. Use them, handyrubbish were rubbish. Really rubbish. JunkBunk were £40 cheaper anyway.

August 19, 2017
Unprompted review
Rated 5 out of 5 stars

51551

51551. What a fantastic job they did. Thank you excellent.

July 3, 2017
Unprompted review
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Rated 5 out of 5 stars

Prompt, competitive, friendly. Great experience. Recommended

Great experience.

Contact: Sent them a request for a quote online, got a call back within an hour.

Pricing: The quote had a range, which I liked because I felt it meant they would take into account what they actually picked up rather than just charging the most they could get away. The very top of that range also matched the lowest quote I had that day from other companies. In short, very competitive price

Service: They said they would arrive between 8.30 and 10.30 the next morning (didn't get the quote until 5.30pm the night before) and they turned up at 8.10 and dealt with it all very quickly. I got a call as soon as the men were done to let me know it had gone well and inform me of the final price based on what they'd collected. Place is totally clear of everything i wanted and they offered to send me pictures to confirm.

In short. 5 stars. Great friendly service, prompt and competitive price. Recommended

June 22, 2017
Unprompted review
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Rated 5 out of 5 stars

Job Ref.29828 in the RM20 area.

Job Ref.29828 in the RM20 area.
I was so impressed by the prompt service (less than a day from placing my order - which was a Sunday) and the polite, helpful and professional service I received. I can honestly say I will be recommending Handyrubbish to friends and family

June 5, 2017
Unprompted review
Rated 5 out of 5 stars

Job well done

I reside in Ireland and needed a collection from a house in London W12 . I booked Handyrubbish approx 3 weeks before my collection date. Two men with their van arrived at the appointed time. They did work very hard and while I believed all the items would be shifted in one load , it required a second load. Having disposed of the first load the men returned and worked just as hard and fast. At all times I was aware of the price it was costing me. While I thought that they were a touch expensive I was happy with my experience. Given that I travelled to London just to do this task, I have no hesitation recommending the company. They did the job I asked them to do.

Jerard.
Limerick Ireland.

June 3, 2017
Unprompted review

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