Happy Ears Reviews 

249
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's effectiveness in blocking noise, especially snoring, and find them comfortable for extended use, including sleeping. People also highlight the durability of the earplugs, noting their longevity and the quality of the material. However, some customers experienced issues with the fit, finding that the earplugs either fell out or were too small, leading to discomfort or pain. A few people also mentioned difficulties with insertion and removal due to the design, and some were dissatisfied with the customer service regarding returns or undelivered products.

What people talk about most

Product

Users describe ambiguous interactions with the product, with many reviewers praising its effectiveness,... See more

Quality

Reviewers mention ambiguous feedback about quality, with many praising the earplugs as the best, most... See more

Customer service

Customers had ambiguous experiences with customer service, with some reporting great service and prompt,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the earplugs, but disagree with the price increase. In October 2022, one pair of the original cost $17.50 ... by February 2025, it increased to $22.50 ... and now in June 2026, they cost $25.... See more

Company replied

Rated 4 out of 5 stars

Tried happy ears specifically for the risk free trial clearly advertised; buy the discovery pack and request refund if they don't work for you ...I tried ocean plastic discovery pack ... includes a S,... See more

Rated 4 out of 5 stars

The early plugs are amazing. I dtruggle to find any that arr small enough and also find they hurt my ears but these just pop in easily and I can sleep all night comfortably without being woken by sno... See more

Rated 2 out of 5 stars

I got these as a Xmas gift from my husband and they took more than a month to arrive to Aus. I use ear plugs at shops and for sleeping. The first thing I noticed is how there is no moulding to help... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Happy Ears makes reusable earplugs designed for real life. Whether you're a side sleeper trying to block out a snoring partner, a parent dealing with sensory overload, a student trying to focus, or heading to a concert — one pair of Happy Ears does the job. Made in Sweden since 2010, our hypoallergenic CE-certified earplugs reduce noise by 25 dB while letting natural sound through, so you can still hear conversations and music. Available in three sizes for a perfect fit, backed by our money-back guarantee.


Contact info

3.3

Average

TrustScore 3.5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(249)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No noise reduction at all

No noise reduction at all. Zero help given by customer services. Wanted to seek their advice but they have not given anything useful in their response. You can only get a refund if you buy a more expensive pack of 3 and therefore waste 2/3 that don’t fit, making their environmental ethos a joke.
I feel trading standards should be made aware as they are selling a product that does not work and refusing to refund.
Great marketing, terrible product and customer service. Don’t buy.

May 11, 2022
Unprompted review
Rated 4 out of 5 stars

Great earplugs - except only option is 25 dB reduction

I really like the Happy Ears ear plugs. They work great, fit very comfortably and are quite discrete. However, I think it is a shame they are only produced with 25 dB reduction. I would love editions with both more and less reduction for different settings - for example, if you go to a loud restaurant or bar, I think 15 dB reduction would be perfect. I hope that the company will look into the possibilities for developing other reduction levels in the future.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Well worth persevering…

These earplugs are worth persevering with. I use them for sleep & like everything that fits in a unique way to the person using it, they do take a bit of getting used to. The information online from the company states the earplugs take about 2 weeks to soften up & I have found this to be true. Also - it’s worth trying to fit them in at a few different angles to see how they fit you best - & don’t push in too hard or too far - you don’t need to. When they fit well you don’t need to force them & I had no discomfort overnight. Having tried the discovery pack first, settled on medium, & have since ordered the recycled & ocean plastic versions too & all seem a good fit for me. But not immediately. Some trial and error was definitely involved but now I know how they work effectively for me it will feel good not to buy the disposable ones anymore.

April 14, 2022
Unprompted review
Rated 2 out of 5 stars

NAH. Bad product good marketing, 25€ in the wind

So I’ve been using your earplugs regularly for months now, and I am about to stop, here is why :

- Even the smallest size get out of my ears during the night. When it does, it wakes me up (I’ve used the medium and small size).

- Then I have to look for it in my bed, pretty annoying.

- I think prolonged use unbalances the pressure in the inner ear. As my ears are vibrating now.

- In addition, after EACH use, I find myself with my ears oozing earwax (other proof for it altering the inner hear balance).

- Oh and it took me months to understand how to position it properly in the ear. The « Tutorial » is really poorly drawn and explained although it’s an essential point.

So I am sorry, but your product needs technical improvement, and I’m afraid it might be BAD for ears.

March 27, 2022
Unprompted review
Rated 1 out of 5 stars

Surpringly bad

Incredible. So much hype and then I can't get them to work - and I really tried hard. These earplugs are dangerous too. Had to use tweezers to get them out of my ear again. Will stick with my oropax, way cheaper and at least effective.

March 26, 2022
Unprompted review
Rated 1 out of 5 stars

Uncomfortable earplugs for too much money…

Uncomfortable earplugs for too much money! I ordered the trial pack to try out the size. Unfortunately, they all hurt more or less and offer little or poor hearing protection. Good marketing, unfortunately bad product.

March 25, 2022
Unprompted review
Rated 1 out of 5 stars

It is a scam

It is a scam. I bought a couple of plugs for my girlfriend. First of all, the marketing is slick and looks very high-end. But when I got the product in the mail they seemed cheap and nothing like the quality I expected.

She still gave them a go, of course. She used them and said they were less useful than other cheaper ones from the pharmacy. Wouldn't stay in place when sleeping and the db levels were lower than others she had.

After some days they ask for a review. I write a negative review (no offensive language or anything), and they reply that the content has been "moderated" because "it did not meet their corporate guidelines". What the? I go check the reviews on their site. Turns out all bad reviews are just people saying it didn't fit, and they always respond that they should've bought the Discovery Pack (which is also refundable). Funny--no mention of actual bad experiences with the quality of the product.

So, I decide to write another review, with much less content but still negative; again, no offensive stuff or saying it's a scam whatsoever. Of course, it gets rejected again for the same reason.

So yeah, it's a scam. Should've known as they were advertised via Google, otherwise wouldn't have even appeared on my search. If you must buy, do the Discovery Pack which is refundable. But to be honest, do yourself a favor and buy from brands with actual quality instead of just marketing and shady business models.

March 19, 2022
Unprompted review
Rated 5 out of 5 stars

I am astonished by the bad reviews

I am astonished by the bad reviews. No, no one is paying me. No, I don't work for them. I think people should be more careful with the reviews. You are talking about a company, and not just a scam, and bad reviews damage their reputation a lot. I bought the discovery set. And I had to try all sizes and move them in and out to find the perfect fit. I am a frequent user of earplugs, and I can tell you that the level of comfort and insulation is the same or even better than the Alpine earplugs of silicone ones like sleepdreamz. I can understand that these earplugs can not work for some people, but since the company gives a refund, I can't see the point of advising against buying them. They worked for me and for many other people. Just let people try. They are not cheap, but it's worth the try. They are incredibly comfortable for me and to other people.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

the best

I was so surprised to come on here and read all the bad reviews!! My happy ears are AMAZING. I live in a party area and it gets really loud so I sleep with my happy ears and don’t hear a thing. What I can imagine is that people either have the wrong size (make sure to buy the discovery pack at first so that you can try them all out - size really matters!!). I’m a 5,4 ft petite woman and the small was too small for me (I could still hear everything) so I use medium. Secondly maybe people aren’t putting them in properly? It takes a bit until I have them in the right spot but once I do I literally can’t hear anything anymore.

So yeah - I would 100% recommend (which I have done to so many of my friends).

March 5, 2022
Unprompted review
Rated 2 out of 5 stars

Am I missing something?

I read the reviews and got myself some. I soooo wanted them to be good but alas no. Not only the most expensive earplugs I've ever purchased but also the least effective and not very comfortable. The search continues.

March 1, 2022
Unprompted review
Rated 1 out of 5 stars

A trip to the emergency room

These plugs are extremely hard to remove from the ears. This morning I couldn't grab and remove one, so I had to go to the emergency room to have it removed from the ear. I'll never touch them again.

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great earplugs -

Great earplugs - gave my father a pair and they work fantastic!

No complaints anymore when I am playing "loud" music and he can take his "well earned naps" without being disturbed.

Recommendable to anyone dealing with these issues listed above!

February 16, 2022
Unprompted review
Rated 4 out of 5 stars

Complete worth a try!

Even though the ear plugs didn't work for me but I am still glad to say that their customer service is fantastic. And the company kept their words "money guarantee". After I contacted them, one day later I got my money back.

February 12, 2022
Unprompted review
Rated 1 out of 5 stars

Are the reviews about Happy Ears a…

Are the good reviews about Happy Ears a joke?
To be true, this is the worst (and most expensive) earplugs of all the earplugs I have tried. I bought the Discovery Pack but will send them back tomorrow.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Love the earplugs

Love the earplugs. Would recommend to everyone, my sleep has become so much better.
They works great to lower noice in noisy place, so that you are still able to have conversations.
These have been by far the greatest tool to help me not to increase my headache, i have due to my concession.

February 4, 2022
Unprompted review
Rated 1 out of 5 stars

Painful to wear longer than 15 minutes

I ordered and received the trial pack of all three sizes (given I hadn’t tried them before I wanted the size options). Unfortunately they weren’t for me - they seemed good at first, but I couldn’t wear them for an extended period of time without sharp pain from the pressure/digging into parts of my ear that would then hang around after I had taken them out.
I feel like the company knows this is an issue, and that it must be a widespread issue, because not long after I received them I got multiple emails from Happy Ears pretty much saying if I didn’t like them to let them before leaving a negative review. In order to offer that suggestion/request unprompted to me feels like this is a common problem that they are trying to get in front of.

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

Not as advertised - don’t waste your money!

I have small ear canals but bought the medium so they would fit tight and hoped this would help so that I don’t hear my husband snore. First off they are uncomfortable as I can feel the end post and they don’t block out the sound like I heard they would. It’s not what I expected.

January 14, 2022
Unprompted review
Rated 1 out of 5 stars

Good if you want to still hear literally everything

I'm a 5'2" female and none of the sizes fit well enough to block sound the way 25 cent foam earplugs do. Complete waste of money. Just buy the cheaper kind if you really want to block out sound because you'll be able to hear your dad snore in the room across the hall with these.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Well worth the price

I have recommended this product to anyone who had patience to hear about my love, yes love, for these ear plugs. I am a light sleeper and have suffered months of sleepless nights next to a newborn neighbor and a loud business. Their best point, they are comfortable and you can sleep with them without the discomfort of conventional cheap earplugs on a pillow.

I've read some of the negative reviews and don't understand why other people have had such a bad experience. I wonder if it's a matter of size, or unrealistic expectations. If I were to give it one critique, is that they occasionally fall out during the night. However, that may be because I don't wear them properly. They are very comfortable and mute most noise, but aren't magic. Case and point, my partner used them for the first time on New year's eve, which is a very loud affair in Spain, and slept through the night easily.

January 3, 2022
Unprompted review

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