Happy Mobiles Reviews 

130
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely welcoming, highly knowledgeable, and always willing to go above and beyond to help customers with any device issues. People also highlighted the fast and efficient repair services, noting that broken screens and charging ports are fixed promptly with great care. Additionally, consumers appreciated the wide range of mobile accessories available in the shop and the expert guidance provided, especially for senior adults. Many reviewers consistently recommend these services to friends and family due to the trustworthy, reliable, and outstanding customer care.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

People report positive experiences with service, frequently praising the helpful staff and quick repairs for... See more

Product

Customers expressed great satisfaction with the product offerings and accessories available. Reviewers... See more

Customer service

Reviewers highlight high satisfaction with the customer service, frequently praising welcoming staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very welcoming & friendly staff who are always happy to help their customers. They have expert knowledge, a shop full of almost everything to do with mobiles and other tech stuff. Every cus... See more

Rated 5 out of 5 stars

My mum, who lives in Lymington had problems with her new iPad which I could not solve. I took the iPad into Happy Mobiles ( situated opposite the Solento Lounge) and they were absolutely brilli... See more

Company replied

Rated 5 out of 5 stars

Broken phone camera. Staff member diagnosed parts needing to be ordered to repair phone. These included camera glass and internal circuit repair parts. He phoned when parts arrived and repaired the p... See more

Company replied

Rated 5 out of 5 stars

Had my iphone die on me and the two lovely guys in Happy Mobiles just did everything to help ! They phoned Vodafone sorted a sim in another phone I had and so I didnt get cut off whilst talking to v... See more

Company replied


Company details

  1. Mobile Phone Repair Shop

Written by the company

Happy Mobiles is your one-stop destination for quality products and professional repair services for mobile phones, tablets, laptops, computers and game consoles. Serving customers from our Lymington branches, with our new Andover branch opening soon. Our services and products include: • Fast and reliable device repairs • Mobile phone and tablet repairs • Laptop and computer repairs • PlayStation, Xbox and Nintendo Switch repairs • A wide selection of quality accessories • Device trade-ins • Toys, souvenirs and memorable gifts Our goal is to provide outstanding service, dependable repairs and quality products at excellent value. With a minimum one-year warranty on eligible purchases and repairs, customers can choose Happy Mobiles with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(130)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gopi was very helpful and patient thank…

Gopi was very helpful and patient thank you

July 11, 2025
Unprompted review
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Reply from Happy Mobiles

Thank you so much for sharing your experience, Maureen! We’re delighted to hear that Gopi was able to assist you with patience and care. We’ll make sure he knows how much you appreciated his help.

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Rated 5 out of 5 stars

Good advice

Good advice. Got what I wanted.

June 25, 2025
Unprompted review
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Reply from Happy Mobiles

Thank you for the great feedback, Jackie! We're glad the advice helped and that you got what you needed.

Rated 5 out of 5 stars

Excellent Service

Excellent Service, polite and very efficient, would recommend and will come back again👍😊

June 8, 2025
Unprompted review
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Reply from Happy Mobiles

Your kind words mean a lot, David! We're thrilled to know you'd recommend us and even more excited to welcome you back anytime!

Rated 5 out of 5 stars

Amazing service

Amazing service. Tks to Gopi . Went beyond to fix my phone!
Thanks

June 2, 2025
Unprompted review
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Reply from Happy Mobiles

Huge thanks for the kind words, Michael! Gopi will be thrilled to hear this — going the extra mile is what we’re all about. So glad we could get your phone sorted!

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Rated 5 out of 5 stars

WHAT A FIND

WHAT A FIND! Walked into Happy Mobiles while on holiday only to find all the advice, help and expertise I could hope for. Buying on line is no match for this brilliant service - transferring all my apps and data and explaining as we went. I learnt so much and the prices were great. Follow up service too even though I live at a distance.

May 15, 2025
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Reply from Happy Mobiles

What an incredible review,— Thank you so much, Laurie! We're thrilled you found us while on holiday and even happier we could help with everything from data transfer to advice. There's nothing like hands-on, face-to-face service — and we're always here, no matter the distance!

Rated 5 out of 5 stars

Excellent service

Excellent service

May 25, 2025
Unprompted review
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Reply from Happy Mobiles

Thank you so much. Really appreciate the kind words! We’re here to make every visit a great one.

Rated 5 out of 5 stars

Chinni was fantastic

Chinni was fantastic. Very helpful and totally professional. Very impressed.

May 25, 2025
Unprompted review
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Reply from Happy Mobiles

Thank you for the amazing feedback, Derek! Big thanks for the shoutout to Chinni! Helpful, professional, and committed to great service — we’re proud to have them on our team! Very glad you were impressed.

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Rated 5 out of 5 stars

Very happy customer.

Very happy customer.. came in for a phone .. found the perfect one ! Thanks a lot
Highly recommend 😎

May 15, 2025
Unprompted review
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Reply from Happy Mobiles

So glad you walked out with the right phone and a big smile!
Thanks for the high five and the high recommendation, Michael! 🙌📱

Rated 5 out of 5 stars

So glad we called into Happy Mobiles

So glad we called into Happy Mobiles.
I was in need of a more up to date phone and came away very happy with the device Gopi sold me.
I would recommend his service 100%

April 29, 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

We're so glad you called in and found the perfect phone — Gopi’s always ready with top picks and even better service!
Thanks a ton for the glowing feedback, Rowland! See you again at Happy Mobiles! 💙📱

Rated 5 out of 5 stars

Great help lots of choice

April 25, 2025
Unprompted review
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Reply from Happy Mobiles

Thanks a bunch, Gordon! 😊 We really appreciate it! So glad you found what you needed – we love offering plenty of choice and helpful service.

Rated 5 out of 5 stars

Great service

Great service! Good price!👍

April 21, 2025
Unprompted review
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Reply from Happy Mobiles

Thanks so much, Justin! 😊 We're all about great service at a great price – glad you had a great experience at Happy Mobiles!

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Rated 5 out of 5 stars

Very good shop

Very good shop. Best service.

April 12, 2025
Unprompted review
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Reply from Happy Mobiles

Appreciate the kind words, Ali! 💛 We love giving our best every time – so glad you had a great experience at Happy Mobiles!

Rated 5 out of 5 stars

Gopi was brilliant

Gopi was brilliant, he sorted out a great deal on a reconditioned mobile and transferred all my data contacts and watsapp pictures and files. 1st class service at a really good price. Would highly recommend Happy Mobiles. Next to Tesco on Lymington high street.
Very happy customer 😀

March 19, 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for the wonderful feedback, Nigel! We’re so pleased to hear that Gopi was able to help you find the right mobile and get everything set up smoothly. Making sure you're looked after and leave with a smile is what we aim for every day. We really appreciate the recommendation, and we’re so glad you’re happy with everything. we hope to welcome you back soon!

Rated 5 out of 5 stars

Extremely helpful.

March 19, 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

We're really glad to hear you found us helpful, Nancy! It means a lot! We're always happy to assist and hope to see you again soon.

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Rated 5 out of 5 stars

Very helpful and extremely polite

Very helpful and extremely polite staff. Brought a screen protector and a phone case and they couldn’t have been more helpful. Even put the screen protector on for me.

March 16, 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you for the kind words, Benedict! It really means a lot to us that you had a good experience. We're so happy we could help with your screen protector and phone case — and it was truly a pleasure to serve you. If there's ever anything else you need, we’re always here to help. Hope to see you again soon!

Rated 5 out of 5 stars

Fantastic Service!

Fantastic Service!

March 11, 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you so much for your kind words, Karl! We're thrilled to hear that you had a fantastic experience with us. It’s always our goal to provide the best service and helpful advice, and we’re so glad we could resolve your issue. Your support and recommendation mean a lot to us—if you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Visited following a recommendation from…

Visited following a recommendation from a friend who was pleased with the service . I went looking for an iphone adapter and lead (which they had) but also had an issue with my iphone following a sim swap to a different network. The person who served me resolved the problem in under a minute( no charge) when it had confused the hell out of me for days. Good service and good Advice

March 10, 2025
Unprompted review
Happy Mobiles logo

Reply from Happy Mobiles

Thank you so much for taking the time to share your experience, Paul! It truly means a lot to us that you came in on a friend’s recommendation and found exactly what you needed. We understand how frustrating tech issues can be, and we're so happy we could resolve your iPhone problem quickly. Your kind words motivate us to keep delivering great service. If you ever need anything in the future, we’re always here to help!

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