HD Vision Works 

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Rated 5 out of 5 stars

wanted to get a laptop upgrade for my birthday, not only was this much cheaper than other websites, but i saved an extra 100 bucks for a sale i didn't know was happening. overall, very good experience... See more

Rated 5 out of 5 stars

The item I purchased was a Definitive Technology SuperCube 4000 and this was definitely the best price on the web. I had been looking for about three weeks and Best Buy had an Open Box with flaws for... See more

Rated 1 out of 5 stars

I ordered a Lenovo laptop 9 days ago. I received a receipt right away, saying I had 7 days delivery. There was never any shipping receipt or tracking. They don't answer their emails and if you call, y... See more

Company replied

Rated 1 out of 5 stars

This is so funny I tried to purchase a projector from this company as their prices were good. They took my order but then immediately advised that they were out of stock. I canceled t... See more

Company details

  1. Electronics Store
  2. also in
  3. Computer Store
  4. Home Theater Store

Written by the company

"Welcome to our wholesale company! For over 20 years, we've been providing exceptional service and expertise in the AV and computer industry. At our company, customer service is our top priority. We offer competitive prices on all the major brands we carry and we're proud to offer free and fast shipping on most of our products. We make ordering easy - you can call us at 240-343-7838 to speak with a knowledgeable representative, or place your order online. We stand behind our products and offer a satisfaction guarantee, so you can feel confident in your purchase. Thank you for considering us for your AV and computer needs. Stay safe and please don't hesitate to contact us with any questions or concerns."


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Rated 5 out of 5 stars

Patience is a Virtue

Final Post: Aug. 22, 2020. We agreed upon an ungraded receiver they actually had in stock, and at an even better price than listed. Was shipped and arrived within the week.
Update: Week has passed. Receiver has not been sent. Today is Aug 18th. Order placed July 11th.
Update: Customer service called, item on back order and is to be sent in a few days. He was kind and responsive. Will change to 5 Star if / when item received.
Original Review: Ordered a Yamaha receiver July 11th. Called or emailed each week to check on status. Told shipping next week from another warehouse or will be sent soon. Listed price was great. Today is August 11th, order still says 'processing', after a month. No receiver ever sent, canceled order. I have the original order email confirmation from HD Vision Works if anyone wants to verify. Thankfully they have not charged my credit card.

August 11, 2020
Unprompted review
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Rated 5 out of 5 stars

Watching & waiting!

I've been watching and reading, I finally decided it was time to purchase, so I did it! Later you'll see a review about the product and how fast it shipped!

August 2, 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy from this website

Update (Jan 2021): They never fixed my issue. I have given enough time (about 6months) to fix the problem. But they never did. Now I am not even sure if this is a real business or fake website. I am giving 1 star only because there is no way to give zero stars.

Update: HD Vision Works called me after seeing this review and promised to fix the problem and give me store credit for my inconvenience. I am waiting on them to keep the promise.

Do not buy from this website. I ordered a Yamaya RX-V685 on July 21. from this website when it said the delivery estimate is 7-10 days. But it is passed 10 days and the product hasn't shipped. When I called them they came up with different excuses every single day, such as "Our system is rebooting call in one hour", "Your credit card did not go through", "The warehouse is closed due to COVID", etc. etc. But actually it appears they don't have any physical stock to ship. They seem to be a drop-shipper that relies on other warehouses to ship the orders they take online on this website.

July 31, 2020
Unprompted review
HD Vision Works logo

Reply from HD Vision Works

We would like to express our sincerest apologies for the delay in fulfilling your recent order. We understand that this was an inconvenience for you and we take full responsibility for the delay.

Due to unforeseen circumstances, we experienced unexpected delays in shipping out certain products during that period. However, we are committed to providing you with the best possible customer experience and we appreciate the opportunity to speak with you and make things right.

As a gesture of our commitment to your satisfaction, we have issued store credit to you as compensation for the inconvenience caused. We hope that this will go some way towards restoring your confidence in us and our products. If you would like to use the store credit or have any further concerns, please do not hesitate to contact us.

Thank you for bringing this matter to our attention, and please accept our sincere apologies once again. We value your business and hope to have the opportunity to serve you again in the future.

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Rated 5 out of 5 stars

The item I purchased was a Definitive…

The item I purchased was a Definitive Technology SuperCube 4000 and this was definitely the best price on the web. I had been looking for about three weeks and Best Buy had an Open Box with flaws for about 100.00 less, but this as new couldn't be beat. Seven days free shipping, I little long for someone as impatient as me, but the savings will be worth the wait.

July 19, 2020
Unprompted review
Rated 5 out of 5 stars

Best prices around

Easy to navigate Website. Definitely the best prices around. However, I placed my order on July 17, 2020 and I am still waiting on my order to be fulfilled.

July 17, 2020
Unprompted review
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