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Rated 5 out of 5 stars

Genuinely a brilliant site. Really easy and the venue they found was excellent. Had lots of interest from others but was easy to see which venue would work for our requirements.

Rated 5 out of 5 stars

We used HeadBox for one of our mid year company offsites. Despite reaching out last minute, and having a very specific brief, HeadBox and the their awesome account management and event manageme te... See more

Rated 1 out of 5 stars

Headbox approached us and insisted that our space would be very popular. After 6 months of diligent daily pitching (and 100hrs+ of work) we are nowhere near recouping our costs, let alone making a pro... See more

Company replied

Rated 5 out of 5 stars

An amazing experience. I put my requirements in for my desired PDR. I wasn’t expecting to receive such fabulous recommends and contacts from some fabulous vendors and events/ restaurants. This took... See more

Company replied

Company details

  1. Event Technology Service

Written by the company

We're on a mission to bring people and spaces together to make brilliant things happen, everywhere.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

158 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Genuinely a brilliant site

Genuinely a brilliant site. Really easy and the venue they found was excellent. Had lots of interest from others but was easy to see which venue would work for our requirements.

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

An amazing experience

An amazing experience. I put my requirements in for my desired PDR. I wasn’t expecting to receive such fabulous recommends and contacts from some fabulous vendors and events/ restaurants. This took the stress and panic away from the experience and I was matched with a place for my desired party. Definitely recommend. Also I put my request in at 2pm find my venue by 4:30pm for context.

December 6, 2025
Unprompted review
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Reply from HeadBox

Thank you so much for the feedback we have shared it with the team!

Rated 5 out of 5 stars

HeadBox from a venue POV

We’ve had a great experience working with HeadBox. The platform is easy to use and consistently brings us well-matched, high-quality enquiries. The HeadBox team is always clear, supportive, and professional, making the partnership smooth and efficient. They’ve been a valuable partner for our venues, and we’re happy to recommend their service.

December 5, 2025
Unprompted review
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Reply from HeadBox

Thank you so much for the feedback we have shared it with the team!

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Rated 5 out of 5 stars

Wonderful service.

I loved working with Mimi on our event! She was super responsive to calls and emails, understood the brief and helped us successfully partner with a wonderful venue for our event. I look forward to working with you again Mimi.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Power Host Review

It is fantastic to be a Power Host with Headbox. They really do go out of their way to provide strong commercial updates and work strongly with us in partnership. We are grateful for the positive working relationship. By being a powerhost we gain more visibility which essentially supports a stronger ability to convert.

September 8, 2025
Unprompted review
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Rated 5 out of 5 stars

I am the events and bookings manager at…

I am the events and bookings manager at the Rhum Tavern.
HeadBox is a great tool which brings you together with clients you may not have usually made contact with.
You do need to put the time in to get the most out of the website but if you do then you will reap the rewards

September 5, 2025
Unprompted review
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Reply from HeadBox

Thanks for your feedback Anastasia! It's great to see how well Rhum Tavern are doing with the platform. We will pass your feedback on to the team and we wish you and the team continued success!

Rated 5 out of 5 stars

Headbox is great for our company

Headbox is great for our company to reach out to clients to promote our unique spaces. Easy to use and connect with clients enquiries.

September 5, 2025
Unprompted review
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Reply from HeadBox

Thanks you for taking the time to share your venue's experience with HeadBox. We will pass your feedback on to our team. We love promoting unique spaces!

Rated 5 out of 5 stars

Boosted Bookings and Visibility Thanks to HeadBox

The HeadBox Lead Feed has been a game-changer for us. It consistently delivers high-quality, relevant enquiries that have directly converted into bookings, significantly boosting our revenue.

The platform makes it really easy to showcase our venue to the right audience, helping us stand out in a competitive market. It's extremely user-friendly and the real-time notifications ensure we never miss an opportunity to convert an enquiry. Since joining, we've seen a notable increase in venue visibility and confirmed events. We highly recommend it to any venue looking to grow their bookings and maximise potential.

September 2, 2025
Unprompted review
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Reply from HeadBox

Hi Kelsie, we are so pleased to hear about your experience with the HeadBox platform! We will pass on your feedback to the team. I am sure they will be delighted to hear about your success.

Rated 5 out of 5 stars

Really great app

Really great app, easy to use and a good selection of venues.

August 19, 2025
Unprompted review
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Reply from HeadBox

That's amazing to hear Sally, thanks for taking the time to feed back.

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Rated 1 out of 5 stars

HeadBox Platform Review – A Disappointing Experience for Venue Owners

As a venue operator, I was initially drawn to HeadBox by the promise of increased visibility and private hire leads. The concept seemed appealing — a curated marketplace for businesses and individuals to discover and book venues for events. However, after using the platform extensively for over a year, I can confidently say it has not delivered on any of its core promises.

1. Volume of Enquiries vs. Quality:
While there were occasional enquiries, the overwhelming majority turned out to be non-serious or completely fake. Many submissions included absurd per-head budgets (we once received one quoting £4,000 per person), which appeared to be autogenerated or simply unrealistic. These types of leads skewed expectations and wasted time without resulting in any meaningful conversations or follow-ups.

2. No Actual Bookings:
Despite maintaining an active profile and responding promptly to every enquiry, we received zero confirmed bookings through HeadBox across a full year of use. That’s a 0% conversion rate, even after accommodating unusual requests, offering flexible terms, and engaging proactively.

3. Misleading Platform Value:
The platform seems to create a false sense of activity with inflated enquiry data that doesn't translate to real revenue. While it may appear that HeadBox is driving business, most venue managers I’ve spoken with have had similarly fruitless experiences.

4. High Minimum Spend Expectations:
Many enquiries came with unreasonably high minimum spends or headcounts that didn’t align with typical private hire behaviour. This not only distorted our pipeline planning but raised serious questions about the authenticity of the enquiries.

Final Verdict:
HeadBox promises a lot, but in reality, it delivered nothing of substance for us. As a venue group actively seeking genuine private hire bookings, we found the platform to be more smoke and mirrors than a viable sales channel. If you're looking for real leads and confirmed bookings, there are better, more transparent alternatives.

May 28, 2025
Unprompted review
HeadBox logo

Reply from HeadBox

Hi John,

Thank you for sharing your experience.

We’re disappointed to hear you didn’t find the success you were hoping for. The Lead Feed is designed to be a proactive sales tool which means results can vary depending on how it's used, but we work closely with our venue partners to ensure they’re getting strong return on investment throughout their contract. We’re always happy to provide personalised feedback and support, if you’d be open to sharing your venue details with us privately, I’d love to look into this for you. You can reach us anytime at customer-success@headbox.com.

I want to clarify that every enquiry you see in the Lead Feed is submitted directly by a HeadBox website visitor, it's not possible to submit an enquiry via a bot or any other automated means. That said, we completely understand that some requests may come across as overly ambitious or unrealistic. While we can’t control what people submit, we’ve implemented pricing guidance within our brief builder to help guests understand what’s appropriate for their type of event. Since launching that feature, we’ve seen a notable improvement in both booking quality and ROI for many of our users. (I’d be happy to share more specific results from our data if you're interested.) Looking ahead, our Product team has a dedicated Lead Feed roadmap for 2025 with a strong focus on enhanced user authentication, something we’d be happy to walk you through privately.

While we appreciate that the platform may not have worked for you, many of our partners have found genuine value and success with HeadBox. We would welcome the chance to discuss your experience further and use your feedback to help improve the product for all users going forward.

Team HeadBox

Rated 5 out of 5 stars

HeadBox Studio is really great!

The HeadBox Studio is fantastic. As a venue, it allows us to showcase our personality through the AI-generated "team member." The product is incredibly user-friendly, and we had a lot of fun putting together the guided tour. We've been sharing it with our clients and have received a positive response.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't do it without HeadBox!

HeadBox has made managing our events so much easier. From sourcing venues, tracking budgets, streamlining comms with suppliers and being on the ground on the event day - everything is handled in one place. Plus the team are absolutely wonderful to work with! Highly recommend for any busy events team!

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Massive time saver

Finding venues and then comparing pricing is normally a huge time drain. I was really surprised how easy and efficient the Headbox experience is - I’d very much recommend.

May 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy to find venues

Easy to find venues based on the criteria I had, the matching was simple and I organised the venue with no hassle. I'd definitely use HeadBox again.

April 29, 2025
Unprompted review

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