Healthy Planet Reviews 

40,243
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 8,271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including groceries, supplements, and specialized items, often available at excellent prices and with frequent sales. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the careful and secure packaging, especially for fragile or liquid items. Reviewers also find the online ordering process easy and straightforward, coupled with good communication and tracking. However, some people mentioned issues with delivery times being too long, particularly for inter-province shipments, and receiving products that were damaged or not in good condition. A few other people also felt that the online ordering system was cumbersome, and some experienced problems with orders being delivered to the wrong address or not arriving at all.

What people talk about most

Product

Clients share positive opinions on product quality, selection, and availability, often highlighting good... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and prompt shipping.... See more

Price

Users describe positive interactions with price, frequently mentioning good, reasonable, and competitive... See more

Order

Consumers generally express satisfaction with the ordering process, noting it is easy and efficient with... See more

Service

Customers consistently note positive experiences with service, highlighting great communication, good prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A new go-to resource I can feel good about My boyfriend put me onto Healthy Planet and now I'm obsessed. It's become a new go-to supply resource for many basic groceries (yoghurt, granola, dried fr... See more

Rated 5 out of 5 stars

5+ for all my orders. The items are always available, even if item not available at the store, also u can set up reminder when the item is back in stock if its unavailableat the moment (very helpful)... See more

Rated 5 out of 5 stars

Easy to use, a lot of deals in different times and categories. Since I don't have a car to go out easily, their online shop is my go-to to do some research about products I'm interested in and making... See more

Rated 5 out of 5 stars

Healthy planet always has the product in stock which is a plus. They have great sales and I usually stock up on products that I use regularly. Their customer service is Outstanding any issue you com... See more


Company details

  1. Health Food Store
  2. Fitness and Nutrition Service
  3. Pharmacy

Written by the company

At Healthy Planet, health and wellness is our passion, and we want to share that passion with you by providing you with the highest quality vitamins, supplements and remedies for all your lifestyle needs. Healthy Planet's personal goal is to make high quality products readily available and affordable for consumers far and wide

Healthy Planet

Written by the company

Live Life Healthy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

40K reviews

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4.6

All reviews

(40,243)

8,039 reviews in the last 12 months

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Rated 2 out of 5 stars

Lack of information on source of…

Lack of information on source of ingredients. I ended up having to return the item. Luckily, the return process was relatively easy. Still waiting for my refund.

June 25, 2026
Healthy Planet logo

Reply from Healthy Planet

Hi Ana,

My apologies for this. Usually, with a lot of products, the manufacturing country of origin is pretty evident, but the source of all the ingredients (or a specific ingredient) globally can be a bit difficult to get a concrete answer on unless you manage to get through to a specialist directly at the company that makes the product themselves.

In any event, yes, I do see you were refunded when we received the return on July 7th (at which time you should have received a confirmation email). Usually, the refund takes around 3-5 business days to actually get posted back to the method of payment (in this case, your Visa). If you still don't see it posted in the next few days, you can absolutely reach back out to our Customer Support team.

Sincerely,
Nicholas

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. I was kept informed every step of the way. Easy to track my purchase Happy with my purchase

June 26, 2026
Rated 5 out of 5 stars

Order shipped and was received quickly

Order shipped and was received quickly. Unfortunately 1 product was pick and shipped incorrectly. I emailed and they responded quickly, and shipped out the correct product, and I was able to drop the incorrect product at one of their stores. Very easy, process and good service. Thank you.

June 24, 2026
Rated 5 out of 5 stars

Awesome company always my first choice for orders. t…

Healthy planet always has the product in stock which is a plus. They have great sales and I usually stock up on products that I use regularly. Their customer service is Outstanding any issue you come across they resolve it immediately no hassle. This is a big plus in my book and it is a company I respect.

June 25, 2026
Rated 5 out of 5 stars

I really like the quality of this…

I really like the quality of this product. It is one of the best protein products I have tried. Some protein products have a bad taste or upset my stomach, but this one tastes great and my body accepts it very well. I haven’t experienced any irritation or discomfort. I am very happy with it and highly recommend it, especially for people who are recovering from illness or have a sensitive stomach.

June 25, 2026
Rated 1 out of 5 stars

The diffuser does not work

The diffuser does not work

June 24, 2026
Healthy Planet logo

Reply from Healthy Planet

Hi Caroline,

We are always willing to refund/replace products for customers in cases like this, but we would have to arrange a return.

I don't see that you've reached out via email or phone -- if the NOW diffuser isn't working, please do contact us at support@healthyplanetcanada.com or phone via 1-888-974-4722, and we can arrange a free return for a full refund or replacement shipped out to you.

Sincerely,
Nicholas

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