Hellotickets Reviews 3,645

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,403 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for being smooth, well-paced, and very personal, with many highlighting the excellent communication and helpful staff. People often found the user experience to be easy and hassle-free, appreciating the clear information and timely delivery of tickets. However, some customers also noted issues with the ordering process, particularly regarding ticket delivery and format, with a few experiencing delays or difficulties accessing their e-tickets. There were also mentions of prices being higher than expected or concerns regarding unconfirmed event dates.

What people talk about most

Order

Users describe ambiguous interactions with order. While some customers report an easy ordering process and... See more

Service

People report positive experiences with service. Many customers praise the warm, friendly, and efficient... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding prices super easy and reasonable, even... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the process of buying,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process smooth, well-paced,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to purchase tickets. Bought tickets for the Vegas Knights ice hockey team Vs Vancouver Canucks. The stadium map and seating plan made it easy to find where seats were available and the prices. A... See more

Company replied

Rated 4 out of 5 stars

I was a bit concerned the nearer to the date we got and I hadn't received the tickets for Alex Warren. The day before he concert, I emailed and got a reply within 10 minutes, confirming everything w... See more

Company replied

Rated 4 out of 5 stars

I got my tickets on time. I did have some worries when the tickets were not there and the answers I was getting were obviously automatically generated and sounded like ‘don’t worry we’re dealing with... See more

Company replied

Rated 4 out of 5 stars

Hello Tickets is a reliable organisation for buying tickets. They replay to all your questions in a helpfull way. Sorry for all our questions because we received our tickets only 2 days in advance wh... See more

Company replied


Company details

  1. Events & Entertainment

Written by the company

Find tickets for events in the United States and London at the best price. Broadway, NBA, concerts... Millions of tickets instantly available.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 4 out of 5 stars

Whitesox baseball tickets

Tickets were reasonably priced and an easy process to book them.
You did have to download ballpark app to access the tickets which again was easy to do.

April 7, 2026
Unprompted review
Hellotickets logo

Reply from Hellotickets

Hi Nicholas,

Thank you for sharing your feedback! We're glad to hear you found the booking process easy and that accessing your Whitesox tickets through the Ballpark app was straightforward.

At Hellotickets, we work with official partners to offer verified tickets, transparent pricing, and secure payments for a worry-free experience. We hope to see you again at your next event!

Best regards.

Victor L.

Rated 5 out of 5 stars

Very easy to book

Very easy to book. Definitely recommend it.

April 7, 2026
Unprompted review
Hellotickets logo

Reply from Hellotickets

Thank you for your feedback! We're glad you found the booking process easy and appreciate your recommendation. We hope to see you again soon for new adventures in Hellotickets

Elsa A.

Rated 5 out of 5 stars

Great comunication

Great comunication, easy process. Tickets arrived 24hrs before the game. Would do it again !

April 3, 2026
Hellotickets logo

Reply from Hellotickets

Thank you for your kind words! We're glad to hear the process was easy and that your tickets arrived on time. We hope to see you again soon for new adventures in Hellotickets.

Elsa A.

Rated 5 out of 5 stars
Hellotickets logo

Reply from Hellotickets

Thank you for your kind words! We're glad you found everything well organized and efficient. We hope to see you again soon for new adventures in Hellotickets.

Elsa A.

Rated 5 out of 5 stars

Great tour and fantastic experience…

Great tour and fantastic experience with Emiliano, the tour guide.

April 2, 2026
Hellotickets logo

Reply from Hellotickets

Thank you for sharing your wonderful feedback! We're delighted to hear you had a fantastic experience with Emiliano as your guide. We hope to see you again soon for new adventures in Hellotickets.

Rated 5 out of 5 stars

Quick answer and help from Sophie

Quick answer and help from Sophie. Thanks!

April 6, 2026
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Reply from Hellotickets

Thank you for your kind words about our quick support! 

We’re glad Sophie could assist you so efficiently. 

We hope to see you again soon for new adventures in Hellotickets

Elsa A.

Rated 5 out of 5 stars

Trustworthy company

I was a little sceptical at first but I was reassured after I received an email guaranteeing my tickets and thanking me for trusting them. I received the tickets a month before event no problems at all. Would recommend.

April 6, 2026
Unprompted review
Hellotickets logo

Reply from Hellotickets

Thank you for sharing your experience and for recommending us! We're glad you felt reassured and received your tickets well in advance. We hope to see you again soon for new adventures in Hellotickets.

Elsa A.

Rated 5 out of 5 stars
Hellotickets logo

Reply from Hellotickets

Thank you for sharing your great experience with us! We’re delighted you enjoyed everything and hope to see you again soon for new adventures in Hellotickets.

Elsa A.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Fantastic price

Fantastic price, we saved 40 dollars for 3 people, well worth checking hello tickets out

April 5, 2026
Unprompted review
Hellotickets logo

Reply from Hellotickets

Thank you for sharing your experience and highlighting the savings you made! We’re glad you found great value with Hellotickets. We hope to see you again soon for new adventures in Hellotickets

Elsa A.

Rated 5 out of 5 stars

Sound ticket provider

I bought tickets to see the New York Yankees game. Hellotickets sent them through as promised and we got into the game with no trouble. Hellotickets kept us informed about our order and reminded us about the event starting soon- good communication and follow up too.

April 6, 2026
Hellotickets logo

Reply from Hellotickets

Thank you for sharing your experience! We're delighted to hear you received your Yankees tickets on time and enjoyed smooth entry to the game. It's great to know our updates and reminders were helpful. We hope to see you again soon for new adventures in Hellotickets.

Elsa A.

Rated 5 out of 5 stars

Highly recommend …

The booking process and communication was so simple. Being in USA currency it did make them slightly more expensive. Overall very happy, as excellent service.

April 3, 2026
Hellotickets logo

Reply from Hellotickets

Thank you for your kind words and for recommending us! We're glad you found the booking process and communication simple. We appreciate your feedback about the currency and are happy to know you were very satisfied with our service.

We hope to see you again soon for new adventures in Hellotickets.

Elsa A.

Rated 5 out of 5 stars

WWE Monday Night Raw

WWE Monday Night raw, fantastic event at a fantastic venue

March 31, 2026
Hellotickets logo

Reply from Hellotickets

Thank you for sharing your fantastic experience at WWE Monday Night Raw and for your kind words about the venue. We hope to see you again soon for new adventures in Hellotickets

Elsa A.

Rated 5 out of 5 stars

Was well impressed with ticket…

Was well impressed with ticket processing

April 5, 2026
Hellotickets logo

Reply from Hellotickets

Thank you for your kind words about our ticket processing. We’re delighted you had a great experience.

We hope to see you again soon for new adventures in Hellotickets.

Elsa A.

Rated 5 out of 5 stars

Good guide

Good guide. Good travel.

March 31, 2026
Hellotickets logo

Reply from Hellotickets

Thank you for your kind words about the guide and your travel experience. 

We hope to see you again soon for new adventures in Hellotickets

Elsa A.

Rated 4 out of 5 stars

Grand Stadium with an abundence of…

Grand Stadium with an abundance of history...

April 3, 2026
Hellotickets logo

Reply from Hellotickets

Thank you for your feedback! 

We’re glad you enjoyed the grand stadium and its rich history. 

We hope to see you again soon at Hellotickets!

Elsa A.

Rated 5 out of 5 stars
Hellotickets logo

Reply from Hellotickets

Thank you for your kind words! We're glad you found our service quick and fair. 

We hope to see you again soon for new adventures in Hellotickets

Elsa A.

Rated 5 out of 5 stars

I had difficulties with obtaining my…

I had difficulties with obtaining my ticket through the baseball application but the Hellotickets staff was very helpful and found alternative way for me and sent me a step by step guide to follow.

April 3, 2026
Unprompted review
Hellotickets logo

Reply from Hellotickets

Thank you very much for sharing your experience! 

We’re glad that our Hellotickets team could assist you and that the step-by-step guide was helpful. 

Elsa A.

Rated 5 out of 5 stars

Reliable & straitforward

Reliable and very easy process

April 4, 2026
Unprompted review
Hellotickets logo

Reply from Hellotickets

Thank you for your kind words! We're glad you found the process reliable and very easy. We hope to see you again soon for new adventures in Hellotickets.

Elsa A.

Rated 4 out of 5 stars

Bien reçu mes tickets

Great ex with good company

March 30, 2026
Hellotickets logo

Reply from Hellotickets

Merci beaucoup pour votre retour positif et pour avoir choisi Hellotickets !

Nous sommes ravis que vous ayez bien reçu vos billets et que votre expérience ait été agréable avec nous.

Nous espérons vous revoir bientôt pour de nouvelles aventures avec Hellotickets.

Elsa A.

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