I booked my ticket for the Flamengo match at Maracanã through Hellotickets, expecting nothing more than a simple online purchase. What I found instead was an extraordinary level of care and organ... See more
Company replied
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See what reviewers are saying
Assistere ad una partita del Manchester United all’Old Trafford è stato emozionante! Tutto ha funzionato, anche il servizio clienti ha risposto ad ogni domanda con molta gentilezza. Consigliato 👍🏻
Company replied
I purchased tickets for the match Manchester utd vs Everton. I asked Hellotickets for some information about the football matches rules in England and I received prompt, useful and kind answers. Ever... See more
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DO NOT BUY ANYTHING FROM THIS SITE AT ALL. I BOUGHT TWO TICKETS. ONE FOR ME AND ONE FOR A FRIEND OF MINE WHO CAN’T COME, SO I ASKED TO CHANGE THE NAME ON HER TICKET. THEY TOLD ME THERE'S NO WAY TO... See more
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Company details
Hellotickets
Written by the company
- I tuoi ricordi cominciano qui
- Scopri le migliori esperienze intorno al mondo
Contact info
Italy
- hellotickets.it
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing tour
Amazing tour with an expert and engaging guide and a good and punctual bus driver
January 7, 2023
Wonderful experience
It was our first time at opera theatre and spending this occasion in Broadway was amazing. Actors were all brilliant
November 16, 2022
Amazing
Easy and quite simple to use. Very good pricing and easy search for availability. Truly recommended!
August 4, 2022
Unprompted review
Hellotickets' staff was very kind and…
Hellotickets' staff was very kind and thoughtful when I reach them to rescheduled my tour. Really recommend.
July 8, 2022
Unprompted review
Tickets were ok
May 27, 2022
Unprompted review
Excellent
The trip was very nice and the driver was amazing, the guide was very competent and sensitive
April 26, 2022
Unprompted review
Reply from Hellotickets
Fantastic Jay,
We are so glad that your experience was great.
The Hellotickets team.
Victor.
Hello tickets was concerns with changing date or getting a refund
Hello tickets was concerns with our needs and responded quickly. They did their best to help us out.
March 24, 2022
Unprompted review
Reply from Hellotickets
Hello Marcela,
Thank you for contacting us.
Your feedback is important to us and helps us improve every day. Our team works hard to make sure you have the best possible experience before, during and after your purchase, and all the way through to the start of the activity.
We appreciate your time in leaving us a comment.
Best regards,
The Hellotickets team.
Victor.
A taste of the laguna
For someone it might look like a tour de force but if you want to get a sample of the 3 most iconic islands (Murano, Burano and Torcello) this is the right tour for you. It's about 2 hours on and off of navigation and the guide allocates 50 minutes to visit each island, so 4.5 hours in total, good if you have kids as there's plenty of things to discover, snacks to samples and souvenirs to buy
February 24, 2022
Unprompted review
Cool
Mohammad was super cool and friendly, everything was super. Would do this again!
February 5, 2022
Unprompted review
Good experience and evening!
January 6, 2020
Unprompted review
Reply from Hellotickets
Thank you very much, Daria!
We are glad you enjoyed your experience.
Greetings,
excellent service
excellent service! I got tickets from Rome for a show in Brodway, one at Madison square Gatden and for an NBA game ... I had to contact their customer service who in a few minutes wrote me an email immediately solving my problem !! I'm going to use their service again !!
January 4, 2020
Unprompted review
Reply from Hellotickets
Hi Aldo,
What a joy it has given us to read your comment! In Hellotickets we give everything so that our clients have an unforgettable experience, and your opinion helps us to know that we are on the right track.
We have loved to leave you a good memory.
Greetings,
I am happy I bought the tickets at…
I am happy I bought the tickets at Hellotickets. Before I was a bit scary cause after paying I didn't receive my tickets but after reading more I saw it was possible to receive the tickets just at the day of the event. As this was my first order at Hellotickets I was a bit scary. By the end I received the tickets 3 days before the game. Everything went well! I can recommend this website.
December 10, 2019
Unprompted review
Reply from Hellotickets
Hi Laura,
It was really great to read your comment!
At Hellotickets, we aim to give all of our clients an unforgettable experience, and your comment certainly helps prove we’re on the right track.
It was our pleasure in helping to give you a great memory,
Warmest regards,
Hellotickets
Everything perfetto.
December 10, 2019
Unprompted review
Reply from Hellotickets
Ciao Marco,
Che gioia ci ha regalato leggere il tuo commento! In Hellotickets diamo il massimo affinché i nostri clienti possano vivere un'esperienza indimenticabile e la tua opinione ci aiuta a sapere che siamo sulla strada giusta.
Abbiamo adorato lasciarti un bel ricordo.
Cordiali saluti,
Hellotickets
Perfect and optimum service
Perfect and optimum service. Tickets available immediately with security on payment. Nothing to add because all perfect !!!
November 17, 2019
Unprompted review
Reply from Hellotickets
Hi,
Thanks for your comment!
Our team works daily to facilitate the experience of our customers, and we are pleased that you are satisfied with our service. We hope to see you again soon.
With best regards
The Hellotickets team
The Trustpilot Experience
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