Hemnix Reviews 

496
TrustScore 2.5 out of 5

2.7

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Rated 4 out of 5 stars

That You upgraded Your delivery! Last Friday the police phoned and said they had a packet there for my husband. It was found about 500 metres from where we live, opened and thrown away. But he could... See more

Rated 1 out of 5 stars

Ordered a package, it did not arrive for one month. I contacted their service, got a bot responding they cannot find my order. I’m escalating this further.

Rated 1 out of 5 stars

A final warning to potential customers!We made a mistake by ordering a T-shirt from this company. The customer service is terrible: they ignore emails and refuse to give any information regarding deli... See more

Rated 4 out of 5 stars

I bought a Japanese doorbell. Very small, not very loud, but nice as a housewarming gift. The produkt was delivered to my mailbox early Saturday morning.

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2.7

Poor

TrustScore 2.5 out of 5

496 reviews

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2.7

All reviews

(496)

447 reviews in the last 12 months

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Rated 1 out of 5 stars

Be careful with this company

Be careful with this company. I bought an item that never arrived. It went around and around in China for ages before the company told me that they couldn't deliver it. I was then supposed to get my payment back to the bank but only received a so-called confirmation from the company themselves of this repayment to my email and never the payment.

After having endless conversations with them where they were just saying the same thing over and over and over, that it could take a while for the payment to get processed by the bank and get back to me - even though it had been over 20 days and the bank could not see any payment on the way in - I decided to file a report with the police. I would not under any circumstance buy anything from this company unless you want to lose your money.

February 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered an item more than two weeks…

Ordered an item more than two weeks ago, still waiting to receive it. So the delivery times stated on the web site and a false. Customer service is unhelpfull with an attitude "Well it is in transit, so you'll get it when you get it.", which can mean you might receive your order in 3 days or 3 months. Not a great experience, so will not be buying from them again and wouldn't recommend to others.

ps. Writting this on 2026 05 04. It has now been 3 weeks. Item is stuck in Helsinki, so maybe will get it in a month.

pps. the item delivered in a month.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

Thieves and liars

Hemnix sent me goods from Temu and charged extra delivery fee for delivery that took 3 weeks.
They claim they processed return for the incorrect fee, but they lie.

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud Company

Ordered Ceiling lights for more than a month now and no response on the delivery or the refund of my money. The Phone number mentioned is also incorrect. & the chat function only gives a generic replies.
Its a fraud company to collect people's money in the name of an online company and that too mentioning Sweden based company.
Will advise others to not buy anything from this company.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible
3 weeks without delivery.
AI auto answers per email pretending beeing customer service.

April 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible Shopping Experience—Avoid at…

Terrible Shopping Experience—Avoid at All Costs. Last December, I purchased a pair of slippers from this company, and it has been nothing short of a nightmare. The quality is appallingly poor, and despite ordering my correct size, they were far too small—clearly a case of substandard manufacturing. When I contacted customer service within the return policy period, I was given only two unsatisfactory options: accept a 30% refund or receive a replacement pair in a larger size at no extra cost. I chose the replacement, but after hundreds of emails and endless excuses from their side—ranging from "color availability issues" to "waiting for a tracking number"—I’m still waiting for the new pairs. The entire process has been a waste of time and energy. The product’s quality doesn’t even justify the hassle, let alone the price. Do not shop here. Save yourself the frustration and look elsewhere.

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT trust this company

I have had a very frustrating experience with this company.

After placing my order, I either never received the product or experienced serious issues with it. When I contacted customer service, I kept receiving the same vague responses saying they were “checking the information,” but nothing was ever resolved.

I have now sent numerous emails without getting a clear answer or a refund. It feels like I am not communicating with a real person, but rather an automated system that keeps repeating the same message.

At this point, I strongly question the legitimacy of this business. Based on my experience, I cannot recommend this company to anyone.

I am still waiting for my product and they’ll not give me refund

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Happy costumer!

I’m super happy with the item i orderd! It works really well, and it’s gold ✌️😎
I have nothing to complain about👏

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

OK..you are right,,,the delivery was a…

OK..you are right,,,the delivery was a littel bit slow... but when it come it was greate. It was in a very good condition, because it was new,,,it worked very well and the price in comparision with other sellers was very I gave Hemnix.se a try and I don´t regret it.

Tommy R

February 6, 2026
Unprompted review

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