Hemnix Reviews 

497
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

That You upgraded Your delivery! Last Friday the police phoned and said they had a packet there for my husband. It was found about 500 metres from where we live, opened and thrown away. But he could... See more

Rated 1 out of 5 stars

Ordered a package, it did not arrive for one month. I contacted their service, got a bot responding they cannot find my order. I’m escalating this further.

Rated 1 out of 5 stars

A final warning to potential customers!We made a mistake by ordering a T-shirt from this company. The customer service is terrible: they ignore emails and refuse to give any information regarding deli... See more

Rated 4 out of 5 stars

I bought a Japanese doorbell. Very small, not very loud, but nice as a housewarming gift. The produkt was delivered to my mailbox early Saturday morning.

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2.7

Poor

TrustScore 2.5 out of 5

497 reviews

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2.7

All reviews

(497)

447 reviews in the last 12 months

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Rated 5 out of 5 stars

I love wolves

I love wolves, I have 45 wolf items in my home and I have wolves in my heart.

January 21, 2026
Unprompted review
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Rated 1 out of 5 stars

They are frauds and bad communication

They are frauds and bad communication.
I bought an external ssd for.my computer. From the first try it didn't function. I sent them an email about the situation. They explained everything and wrote that I had to pay for the shipping. After I exchanged a few emails they replied that they wanted me to send them the receipt, pics of the fault so I could het my refund. Unfortunately I haven't gotten any response. Zero communication, dishonest , bad quality.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Businesses like this should not be allowed continue to exploit people

Avoid this company. I ordered two book themed coffee mugs for Christmas. When they arrived there were nothing like the marketing photo, had a chip in the very cheap glass and were so poorly hand painted.

The real issue though is their returns policy, and the cots involved. Here it is in full, copy pasted from their website:

Refunds
We will notify you once we have received and inspected your return and whether or not your return has been approved. If approved, you will automatically receive a refund to your original payment method within 5 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. To cover the administrative costs of handling returns, a fee of SEK 150 will be deducted from the original refund.
If it has been more than 15 business days since we have approved your return, please contact us via the chat below.

The Distance Contracts Act does not give the customer the right to request a refund of costs for transport & transaction costs or other services provided. Therefore, we apply the following payment fees that are non-refundable:

Packages that are not picked up

If the package is not collected from the Post Office, we will charge a fee of 250 SEK plus an additional 70 SEK per item. If the order amount exceeds 800 SEK, we will charge a fee of 300 SEK plus an additional 100 SEK per item. However, in some cases we can resend the package, and then you only need to pay the shipping cost (usually around 150 SEK for 1-2 items). If it concerns 4 or more items, 200 SEK per item will be charged, in addition to the first one.

January 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Stay far away from this company

One of the worst customer service experiences that I have had.
16 days have gone by and no delivery. They are a company that works out of an apartment-check their address. No tracking number or delivery company name and their website doesn’t even show my order.
They gave me some lame excuse but the reality is they probably drop ship or have an order system for another company or companies and when an order sells they get a cut.

Stay away from them and I should have seen their low rating on this site.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

I was scammed

I was scammed. The product was not genuine (Labubus). They admit it but does not complete the refund. I have sent a report to the ARN (Swedens general consumer complaint board).

September 10, 2025
Unprompted review
Rated 2 out of 5 stars

Terribly customer service

I ordered a pregnancy pillow in August which was delivered longer than shipping stated on the website. It arrived and not one measurement matched the website. I asked to return the item and was offered 30% cash back and for them to send me another incorrect pillow. I opted for a full refund instead, it took 3 months for the communication to be finalised and for them to allow the return as they repsond once every few weeks so I had to do the same. They also made me pay for the shipping them it was there product that was faulty and I have receieved the refund, but still so many unanswered emails.

November 6, 2025
Unprompted review
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Rated 1 out of 5 stars

I wonder if they could run business like this bad

have placed an order since 27 October, only a confirmation email and nothing after, tried to send emails and call but in vain, it seems as a scam, I don't advise to buy through them, time and hassle worth every extra penny you spend with genuine company.

November 18, 2025
Unprompted review

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