Heritage Parts Centre Reviews 

I wish I could give better. The gaskets cut way to small. Does not seal tail light to body. Leaks worse than the leaking original.

Found exactly what I was looking for. Fast delivery, well packaged, a great service 👍

Ordered my new Starter Motor and paid for next day delivery and due to DPD being idiots they didn’t deliver.
Contacted Heritage and the guy i spoke to couldnt be more more apologetic and refunded the whole delivery cost.
Brilliant service knowledgable staff.

As a customer in Sweden I’m really saticfied with both price and freight cost, but also with great service and information about my order from point of order to delivery. The ordered body panel was well packed and in a great quality. I’ll be back for more VW parts!

Easy to use website. Fast delivery and good prices. Thanks.

very speedy delivery, part came in good condition, was fitted and is working great currently

Quick delivery of voltage regulator for alternator .
Sensible price too.

Very knowledgeable and quick service. Would recommend to try for yourself

I ordered on line. Easy to find what I was looking for and check out process was straight forward. Delivered within two days. Great service

Their website is impressive. Clear, smooth and informative. An out-of-stock part on back order arrived within days and the parts are all as ordered. I'm pleased.

Thanks. Martin G.

Great service. Now I know about the Heritage Parts Centre, I’ll be using them again in the future.

the part arrived with no damage. fits perfectly on the headlights

Very unhelpful with putting right there mistake.With no assistance with the return, bluntly told that this was their terms and conditions. Incorrect supplied parts by the company which where ordered correctly for my vehicle. The company admitted that these can only be supplied by the Porsche dealer. After there Porsche parts specialist told me they were initially correct, they then told me they where for the 2.7 model 'sorry. Please open a request, but return at your cost.
This turns out to be the same price as the parts them selves.
Told that they would contact me via email, still waiting...

Under the circumstance their should be some sort of contingency in the system for mistakes in there system for correctly ordered parts that clearly don't fit and are still live on the system. Looking online several other customers have had the same experience.
Save yourselves the pain and just go to the dealer

Excellent front end fast delivery

I was impressed by the prompt and informative information provided regarding my order placement and delivery .

It took longer than I’d expected for Heritage Parts Centre to ship the 2 axle seal kits I’d ordered. They seem to take several working days to get to despatching parts.
Also, one of the circular inner spring seals failed, just as the seal assembly was being carefully mounted to the axle. A split second later and it wouldn’t have been caught until the seal failed. I had to use the 2nd seal kit I’d ordered for the other side of the axle. So, the seal replacement is only half done. I’ll have to call HPC to chase up a response, hopefully resulting in receiving a replacement seal kit. I’ll then have to wait for good weather and get all the gear out again, before I can enjoy my classic car.
I’ve emailed HPC through their website complaints procedure about it, with my order details but, still haven’t had any response after 3 working days.
Like most classic car enthusiasts, I need availability of spares through after-market suppliers and I appreciate the pressures on small & medium sized businesses, especially these days. But, when suppliers take your money on ordering, I’d hope for faster and in this case, even some response at all to quality problems.

Super fast service shipping parts to Australia.