Heritage Parts Centre logo
Visit website

Heritage Parts Centre Reviews 

941
•
TrustScore 4 out of 5

4.2

Auto Machine Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping times, secure packaging, and the remarkably high quality of the parts they received. People deeply appreciate the competitive pricing and find the online store very easy to navigate when purchasing components. Some reviewers were not happy with occasional delivery delays, missing packages, and unexpected shipping complications. A few consumers also noted frustrating problems regarding incorrect items supplied or orders being cancelled after weeks of waiting. Others felt that certain products were quite expensive compared to alternative suppliers available on the market.

What people talk about most

Product

People report positive experiences with product, noting that items generally arrive in good condition and fit... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and items... See more

Quality

Reviewers mention positive feedback about quality, noting that items arrive correct, fit well, and look... See more

Order

Users describe ambiguous interactions with order, reflecting a split opinion on the ordering process. While... See more

Price

Reviewers highlight positive aspects of price, often describing costs as reasonable, competitive, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The parts were excellent quality, good price and delivered swiftly - thank you! The only reason for 4 stars rather than 5 stars is that many of the website part descriptions are too minimal to be h... See more

Company replied

Rated 4 out of 5 stars

Very good for parts that are in stock/easily available. At least you are kept informed if delivery is delayed, and usually if it’s not in stock the lead time is on the page. Everything I’ve had has be... See more

Rated 5 out of 5 stars

Honestly the fact that they have free reliable shipping to Australia for heavy items like brake rotors is amazing and the prices are still amazing as well. Would love to see you guys add bmw parts as... See more

Rated 5 out of 5 stars

My VW T2 van failed it’s MOT as the offside wing mirror fell off when I adjusted it on route to the testing station. Typical! Heritage parts had one in stock and it was delivered next day and MoT pas... See more

Company replied

Company details

  1. Auto Machine Shop

Information provided by various external sources

Buy car parts, spares and accessories online for enhancement, performance and restoration of Porsche and VW cars and vans at Heritage Parts Centre, specialist suppliers of spare parts for your classic car or campervan

Contact info

4.2

Great

TrustScore 4 out of 5

941 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(941)

242 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

Reliable and great service team

More than happy with service and delivery from Heritage ‘ its always comforting to know you can rely on getting most of the parts from these guys. Thanks for the great service

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Heritage is awesome

Heritage is awesome! Always have what I need and if not back order doesn’t usually take that long. Great quality material, fits perfectly. So happy I can find the parts I need for my cars! Thanks Heritage you’re the best!

March 7, 2026
Unprompted review
Advertisement
Advertisement
Rated 4 out of 5 stars

Extensive catalog

Extensive catalog, well-organized digitally, with many spare parts.
Simple and clear ordering and payment procedures.
Fast and well-tracked shipping.

January 26, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

Long shipping

The Homepage said that the Product was available and ready to ship in 2 days. After waiting for 2 Weeks I emailed them why there is no shipping. They said the product is ready to ship in 1-2 weeks.
So I waited 4 weeks for the product.

December 15, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Very expensive, very long wait

When buying the part, only the expected delivery time was show (4-5) days. After that, I was told i should wait 3 weeks for it to be prepared. Which eventually was 1 month. After that month, the delivery took 2 weeks more.
Having to pay more than 20€ for a delivery that takes this long, is a theft

November 27, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look