MISTR Reviews 

Stopped communicating with me after several week of back and forth messages. Sent them blood and urine samples. Then after saying i was approved, I was ghosted.

I love the convenience of Mistr and the shipping doesn’t take long at all! Much faster than Amazon Prime! I do wish the annual check in with the doctor was a little more personable but I guess when everything is going well there isn’t much to talk about! Overall, very very pleased with the service and the product! Thank you!!

This company is a mess and I have to guess half the reviews are fake since virtually everyone I've spoken with has had the same experience as I.

They have no systems in place when something is needed out of the norm, their testing labs are beyond enept, getting test results are ridiculously long if you're lucky enough to get them, and their customer service does not have a clue how to address problems and their only response is an apology for the inconvenience. When you do get responses, the info provided is totally inaccurate as it relates to the drugs they dispense.

Virtually, every quarter when it comes to testing, there is an issue. I'm now going to run out of my PREP supply becuase one month after confirming receipt of my test kit, they still haven't been able to provide my results and therefore, refill my PREP. They are totally inept and unreliable.

I had no issues what so ever.

I wasn’t able to produce enough blood for the test and support continuously brushed off my question asking what I should do with my other samples to the point that I am now choosing a different service

Mistr is absolutely the easiest way to maintain your sexual health as a gay man without having to talk to your own physician (my doctor’s office is a pain in the @ss) and just handle everything through the internet. It’s easy to work into a busy life while being treated with respect and being responsible about your health and wellbeing. Been using them for almost a year and have no complaints.

I have always gotten my meds from Mistr.com, recently I took another job that doesn't have insurance and I'm not eligible for the ACA. It's approximately 12 days of back and forth texts, and several phone calls. Then I was asked would you like to terminate your account. They refused to help me get my Decovy through there so called programs. This organization is not what it used to be, it has failed.

So disappointed in this service. There was a period of time when things were getting better, but lately they have completely fallen apart again. At this point I am going to have to switch providers.
There have been times when the nurse/provider just doesn't show up for an appointment at all. Which is a total waste of time. Then the months where they forget to actually send out the medication and you can't reach anyone. They are putting people at risk by not providing good service. I appreciate it being free, but there has to be better companies out there. I am going to try Q Care or Freddie. If anyone has any suggestions let me know, b/c I am done with Mistr.

Absolute Clown Show, I wouldn't let these fools operate a coloring book. Their customer service is the worst. They don't have the competence to understand what is being communicated. From Sept to Jan received only (1) bottle of Prep and (1) Dox. Find your supplies somewhere else. I can only imagine the how furious I would be If I was paying for this service. Find another source.

Brooked appt, provider never showed up. Wasted time
Bad service I don’t recommend.

Excellent experience. The ease of access to doctors and clinical services as well as simple medical queries is amazing!! I wish I had this kind of care with Northwestern Medicine and my primary physician

MISTR has been so easy to work with! My medication is always on time, their customer service is fantastic, and not a single cent has had to come out of pocket. If you need PrEP this is the best service for sure!

The experience is awesome, very comfort and confident! The process and attendance is too easy, private and secure, so I’m highly recommend to the other people take care and have a control of them sexual lifes.

Mistr has made testing and safe sex incredibly easy and just as fast, if not faster, than handling appointments and pick ups in person.

My experience with MISTR has been great, I receive my medications in a timely manner, I have not had any inconvenience, I appreciate your support and excellent service.

JUST NO. Mistr started out great and easy to work with. Latley there is no communication. Extremely difficult to get sceduled testing and meds on time. Its a fight every 3 months that takes days and days to get answers on. Reaching on in support chat is useless, as it seems they do not even read your message before replying. I have been without meds for over a month a now and still no help.

It's very easy to do, I had an issue with the blood test but got it done. It's completely free and they handle everything for you!

I’m not sure why the ratings aren’t higher! This service is great. I get my meds on time and early, testing at home is somewhat fun. I hate the blood drop chart 😂 but I get it done. I just hope I have blood in my fingers when it’s time to take the test. Keep those extra lances for that one finger that won’t give blood. I’m 4 months ahead on my supply so if I travel, I won’t worry that I’ll run out. They are a fantastic service. And fast. The medication does what it’s supposed to do and for that I am grateful. I’ve been with them for 2 years. I’m with someone who is HIV positive. Like I said, grateful to have this.

Mistr is offering a great service for free but there are communication issues. I had a bad kidney test result and they informed me in an email that went to my spam folder, and they proceeded to send another prescription. So in essence, I had a concerning bad test result, I did not acknowledge that I was not aware of it, and they continued sending prescriptions.

They did exactly what they promised and did so in a very timely manner. They are prompt and courteous in all communications