Lovely company to deal with. I made a mistake with the delivery address and had to change it. I was able to call and speak to a human being! Jane and Shelley provided great customer service and prompt... See more
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Review summary
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I bought rainbow and cheeseboard macarons. Both arrived in excellent condition despite the heatwave. We enjoyed all the flavours in the rainbow box very much. The cheeseboard ones were not so much... See more
Bought for my wife’s birthday as she is Ceoliac these are a reliable and delicious treat. She loves them and reluctantly shares!!! I ordered in advance and were delivered precisely on day selected.
Ordering is very easy but more importantly the Macrons are amazing. These are now my go to gift to send for any celebration or condolence. Very well packaged and put a smile on the face of the r... See more
Company details
Written by the company
Award winning macarons, all natural ingredients, hand-made in Suffolk. All our macarons are gluten-free, vegetarian and alcohol free. Next day courier delivery free on all orders. Discover all our flavours and more at our site.
Contact info
1 Great Eastern Yard, Victoria Mill Road, IP13 9EG, Framlingham, United Kingdom
- 01728 565125
- hello@hiltonmacarons.co.uk
- hiltonmacarons.co.uk
4.7
Excellent
819 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Bought as a gift and delivered spot on…
Bought as a gift and delivered spot on !!!!
Thanks x
December 27, 2023
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They are the most delicious macarons…
They are the most delicious macarons you will ever taste 😋
December 7, 2023
Good reliable service
December 10, 2023
Well the two stars doesn’t reflect…upon delivery now four 😁
Well the two stars doesn’t reflect their website, which was easy to navigate. I won’t be receiving the order until my selected date, but I have had no updates other than a purchase confirmation, to assure me my order is en route. Will possibly put up a different review when they arrive!
So just a quick update after delivery!
Macarons arrived in good, protective packaging and were undamaged.
I had kept in fridge for 6 days after delivery as they were a Christmas present for my wife. This did not impact on flavour or texture. Absolutely delightful to eat and would certainly buy from Hilton again. As mentioned previously, an update on delivery to keep customer in loop could be better. All said and done , would highly recommend for macaron enthusiasts, with a wide range of flavours and customised boxes to choose from. Review now ‘bumped’ up to 4 stars from 2.
December 7, 2023
Reply from Hilton Macarons
Hi Duncan,
I’m sorry to hear of your frustration, you are always welcome to contact us with any queries.
Your order (I have just double checked) is in the system and due to be sent next week as you requested.
I hope I’ve cleared up any uncertainties!
Kind regards
Jamie
EDIT: Hi Duncan,
Now that your order has been delivered I wonder if you have any feedback for us? We always appreciate hearing about what we can do to improve.
Kind regards
Jamie
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Really well presented and very…
Really well presented and very delicious- Great as gifts and to have for yourselves. Will definitely be ordering again.
December 6, 2023
Excellent service
Excellent service! Excellent product. I sent to friends as a Thank You. The macaroons arrived when promised. Will definitely use this product/service again!
Thank you.
December 5, 2023
These really are the best Macarons
We used to live in .France and ate macarons often. However, these are in a different class. Believe me, they really are different and definitely delicious, nothing like the frequent disappointments I have bought elsewhere.
November 16, 2023
Reply from Hilton Macarons
Hi Trish
That is wonderful to hear! I'm very pleased you enjoyed them so much, I'll pass the compliments on to the rest of the team.
Regards
Jamie
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Amazing
Amazingly beautiful and delicious! It was a lovely treat for my Coeliac daughter, will definitely order again.
October 25, 2023
Delicious!
Delivered when they were meant to be. Delicious macaroons bought as a present for my wife - said they were the best she’d ever tasted!
October 25, 2023
Bought as a gift
Bought as a gift. Have had these Macarons several times, always consistent. Prompt delivery.
Living in Suffolk I like to use a local business as much as possible and first tried them at the Food and Drink Festival in Snape. Having sampled a few macarons I must say these are the best and the recipient (my son) said they were delicious!
October 30, 2023
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First class macarons
First class macarons, fresh and delicious. Delivery was prompt. Thank you.🌻
October 30, 2023
Delightful and delicious
October 19, 2023
Lovely autumn flavours
Lovely autumn flavours arrived in perfect condition on time as always.
I can't wait for my Christmas box.
October 15, 2023
Yummy
Bought three flavours - pistachio, cherry and chocolate orange. Yummy, yummy, yummy!
October 4, 2023
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Definitely recommend!
Bought these for my future mother in law and she loved them so much! And I loved the lovely handwritten note that came with them Would definitely purchase these again!
September 24, 2023
Delicious flavours in the summer…
Delicious flavours in the summer selection. Arrived in two day in perfect condition
September 27, 2023
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