HireKaraoke.co.uk Reviews 

52
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Found them online, great chat service and initial support and questions answered etc. Delivery without a hitch, great notification advance notice etc. Kit was awesome, great quality, easy to set up (W... See more

Rated 5 out of 5 stars

The karaoke set was delivered and picked up efficiently and was stress free. The karaoke itself was excellent, easy to set up, reasonably priced, all the songs we wanted, easy to use. Everyone enjoyed... See more

Company replied

Rated 5 out of 5 stars

These guys were brilliant. Price was very competitive, arrived in a sealed box with really clear instructions. I struggled with one really obvious thing, called them, and they advised instantly. I acc... See more

Rated 5 out of 5 stars

We booked a bronze package for our New Years Eve Party however DPD failed to deliver the equipment on the 30th but would try again on 3rd January...!!! I called Dan to see what options we had or wha... See more

Company details

  1. Karaoke Equipment Rental Service
  2. Audio Visual Equipment Rental Service
  3. Mobile Disco

Written by the company

We are the U.K’s leading supplier of karaoke hire equipment and mobile disco hire to the private and corporate sector throughout the UK. All of our karaoke machines and disco equipment is of the highest standard and is selected to match your requirements. Whether you are a seasoned pro or novice we have DIY packages and professional technician set up packages. Hire a karaoke machine at great prices! Our service is second to none from the moment you make an enquiry to the pick up of the equipment at the end of the function. At the bookings stage we will talk through your requirements to ensure that we provide all the karaoke equipment or disco equipment with DJ suitable for your event, based on the size of the venue, number of guests and other needs. All our bookings are covered by a contract for your peace of mind.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

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No recent history of asking for reviews

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4.6

All reviews

(52)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from initial contact…

Great service from initial contact right through to collection. Initial response via email was fast and informative. I was contacted to arrange delivery and it arrived at exactly the time we agreed. Collection was just as efficient. A full explanation on how to use the equipment was clear and the equipment was very user friendly. Wouldn't hesitate to recommend!

September 2, 2019
Unprompted review
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Rated 5 out of 5 stars

30th Birthday Surprise

Having been at a hen party and seen this great addition, I knew I had to organise for a 30th surprise on Saturday. Great set up, thoroughly enjoyed!! Brilliant customer service and quick response. Miller

August 7, 2019
Unprompted review
Rated 1 out of 5 stars

Faulty equipment, poor service

They sent over two sets of equipment by accident, expected me to organise collection for the second set - from a pub which I don't work at - then the actual set for the party was broken, so we had to improvise with a completely different setup after waiting on a response from tech support for three hours. The party was on a Thursday from 4.30pm, incidentally, so it's not like this was at the weekend and we were calling in out-of-hours.

They're currently stalling on sending out a refund for equipment they admit was faulty because it was returned in the wrong box... which they're only telling me about two weeks after the event. I never interacted with the box, since the event was held at a pub. I fully expect them to try to avoid giving a refund based on this, since I can't imagine the pub is in the business of holding on to random karaoke boxes for two weeks after the equipment has been picked up. At this point, I wouldn't be surprised if it was returned in the correct box and they've just lost the damn thing.

If they do issue the refund, I'll update this review.

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, punctual and explained how everything worked. So simple to use and a great system. We certainly got ours money’s worth!

April 2, 2019
Unprompted review
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Rated 5 out of 5 stars

Great service

A great service with informative correspondence and efficient delivery and collection service. The quality of the equipment was really good and great fun was had. Would definitely use this company again.

March 19, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Dan was brilliant at communicating beforehand, was super flexible when we were delayed getting to the venue and collected the equipment when he said he would. The kit was top spec and really easy to use - we sang til we couldnt speak! Will definitely use again! Thank you

March 19, 2019
Unprompted review
Rated 5 out of 5 stars

Booked the karaoke machine literally a…

Booked the karaoke machine literally a few days before for a work event. It went down a storm and everyone had a good time. The machine was easy to use and the representative from the company was really helpful when I contacted him over a small issue. He got back to me straight away. Would definitely recommend.

October 11, 2018
Unprompted review
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Rated 5 out of 5 stars

Silver karaoke package was brilliant

Silver karaoke package was brilliant! Made my birthday part a great night! Definitely recommend this business, amazing customer service - dealt with all my queries straight away and nothing was too much bother! Thank you guys! 😀

November 23, 2017
Unprompted review

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